Reviews
Barbara N.
It was a beautiful arrangement, delivered on time, and the recipient was delighted. Thank you!
Laura B.
The flowers were beautiful, the floral designer made some substitutions, but the overall look was just as pretty as the photo.
Susan H.
I have been ordering flower bouquets with W/E Flowers-Ukiah Flower Shop for a few years now.
Alway lots of beautiful flowers to choose from. Eye appealing arrangements!
Happy with the prices as well.
Service is always prompt and bouquets always arrive in great shape.
They went above and beyond delivering the gorgeous rose bouquet to my aunt for her 100th birthday! Sent me a video and a picture of my aunt with her flowers! I appreciate that! I have not seen my aunt for a while so am VERY happy to get a picture of her!
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Florist's Response:
Thank you for your kind review. It was our pleasure.
Laurie M.
I put drive and not place. It was my mistake. They went above and beyond to get them delivered. And the flowers were gorgeous. They will be my go to from now on.
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Florist's Response:
Thank you for the kind review. It truly is our joy to share the beauty of flowers and other botanical materials.
Jennifer G.
Willits flowers is the best. The flowers are always fresh and they deliver on a Sunday! It took years for Willits to figure out the world does not shut down on a Sunday. Thank you Willits flowers for this service and the quality of service and flowers!
I
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Florist's Response:
Thank you for the kind review.
Meredith P.
You are great!
When there was a problem with my order, you quickly came up with an even better solution!
Thank you so much for making my sister's birthday even more special.
Alejandro V.
Couldn’t have been any better. Delivered on time, and just plain beautiful the flower arrangement. 10/10 would recommend again.
Kristy L.
Beautiful! This was a last minute online order with a small window for delivery opportunity and Willits Flowers delivered in every aspect
Giles H.
These flowers brightened up my Grandma's house and brought light to her holidays.
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Florist's Response:
Thank you for your kind words. It is always a delight to see your grandma. She’s a wonderful, beautiful woman, and such a treasure in our community.
Meredith H.
Thank you, Willits Flowers, for making my surprise for my sister absolutely perfect!
First, you let me know about a change to the choice of flowers, and added a wonderful variety. The bouquet furned out to be much more beautiful and creative than what I originally ordered. Then, you actually photographed my sister's joy as she held the bouquet while you read my message. THANK YOU VERY MUCH!!!
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Florist's Response:
Thank you for the kind review. We really do try to communicate if and when issues arise. We also attempt to have it have cool things that are available seasonally and maybe only available a few weeks each year. We are pleased that the substitutions were well received. Thanks again!
Teresa K.
These flowers were delivered ontime, looked beautiful and the florist even sent me a picture of the recipient with her flower arrangement. This was awesome as I never know if the flowers delivered look like what I ordered!
Thank you Willits Flowers!
T. King
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Florist's Response:
You are most welcome. It was our pleasure to deliver Your sentiments. She was sweet and We thought You should see her bright smile!
Cecelia C.
The flowers were beautiful ,however they were delivered on the 4th and I had requested the 5th.
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Florist's Response:
Thank you.
Larry D.
always delivered on time and i appreciate them understanding what my fiancé likes after a few deliveries and making the bouquets special for her.
Gilbert R.
Amazing service my family member said it was very beautiful and really made her day in the hospital. Thanks Willits Flowers-W/E Flowers for doing such a great job.
Tamara L.
I can always count on you guys to make my mom's Day! Living out of state it's nice to know I can always count on a great arrangement of flowers!
Jostein H.
Thank you for helping me make someone else's day!
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Florist's Response:
It was our pleasure to create and deliver something beautiful.
patti v.
Excellent service! Same day delivery and the quality was beyond what I expected… a gorgeous customized dahlia arrangement. I’ll be back.
Jennifer H.
The custom order bouquet I requested as a Thank You was stunning. Will is very talented and it was so easy to order online. Thank you for adding a special measure of love to my Thank you gift.
Valerie M.
Looking for a Florist in my sisters neighborhood and I live in NY. The reviews I read about your arrangements were completely on target.
She sent me a picture of her "Bowl of Beauty" and expressed her happiness with it. The picture was beautiful. They look so fresh I know they will give her pleasure for days to come.
Thank you for helping me make my sisters birthday special
Justin B.
Wil did a fantastic job at creating a beautiful arrangement. It far surpassed my expectations!
Carolyn K.
Very pretty arrangement
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Florist's Response:
It was our pleasure to create something beautiful to express your birthday wishes to a lovely woman.
Mark B.
Experience was extremely professional. Thank you
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Florist's Response:
We appreciate the opportunity to deliver your feelings in flowers!
Mark B.
i have to say i am extremely satisfied with your business. and i plan to do more as often for the woman i have fallen in love with. thank you Willits Flowers.
MaryAnn B.
W/E came through for me again. A good friend was hospitalized and the floral arrangement was spectacular. Our friend and the healthcare staff have complimented the flowers. Thank you again, for excellent service and your creativity!
Jill J.
Ordered a birthday bouquet for my sister. I live in Texas and she’s in Northern California. This florist is communicative, professional and hand delivered the most beautiful flowers for her! Will definitely use again! I highly recommend!
Julie B.
Willits flowers everytime i order from them.. there bouquets are Amazing everytime. My friend said her flowers were gorgeous!! Thank you .
June L.
We sent get well wishes to a family member and she was overwhelmed when a beautiful basket arrangement of the fall colored flowers were delivered to her door. Thank you!
Yukiko N.
I’m sorry to tell you but I was very disappointed with your service. You delivered the flowers to the address that you are personally familiar with, instead of the one I wanted. This gesture is not professional.
Also the flowers you delivered seems very different from the one on the website. What I expected was more like pinkish soft touch, but the one received was way stronger and too many mixed colors...
This was a special occasions for my best friend. I hope this won’t happen for your future service.
Lynn S.
Willits Flowers did a great job! The flower arrangement I ordered was delivered in a very timely manner and they were absolutely beautiful. I will definitely order from them again!
Julie B.
Willits flowers does an
Fabulous job with the flowers i have ordered!! will always use them .
Malissa M.
I ordered flowers for a friend who lost a family member, they delivered a beautiful arrangement. My friend was very happy with the flowers, and said the delivery guy Will was a sweetheart. Thank you for an outstanding order, and great service.
Nicole C.
With the difficult situation I was in- and the short notice-due to a stroke being away from my daughter's 1. Anniversary of her baby twins passing, you did a beautiful arrangement with highlighting the girls. Just as I was hoping and wishing for. I got to see pictures only, but I hope I will get to cherish them when I get to go home. Thank you:)
Maia B.
W/E Flowers ALWAYS creates stunning florals. They go above and beyond and the deliver :)
Thank you for all you do!
LAURA N.
I place my order online and it was delivered the same day. I also received a follow up call. Thank you.
Amy B.
Ordered online to send to a friend and when she sent me what what delivered I was speechless.. it was absolutely gorgeous! Full and thick of flowers and the vase was stunning .. I order a lot from the “online “ flower companies and nothing has ever compared to what Willits Flowers has provided.. simply amazing and my friend was very happy.
Alvaro S.
I had to change the address last minute and it was successfully delivered to the new address. Thank you for the great service.
Jennifer M.
I ordered these as a surprise for my daughter and had them delivered to her place of employment.... they were even prettier than the picture. She loved them!! Thank you!
Mathew E.
Beautiful flowers and delivered on time with a smile. Thank you for making our special day magical. :)
Glenn B.
It say's delivered 6/15/21 but it was not. won't be delivered until today 6/16/21 seeing as how it was for a birthday on 6/15/21 seems a little late. Even though on your web site it say's delivered. I was bummed out you have delivered at the delivery address for me before no problem. Hope she likes them even though they are LATE.
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Florist Response:
Dear Glenn, You are correct that we were not able to deliver to this address on the date desired. You also did not give use full and correct information on this order. While our previous and locally raised delivery person was aware of this very tricky address, our new driver was not aware of this very tricky address and you gave us no business name. We did reach out to you but your return call was late. As we stated, we would return the value of delivery in the form of more flowers in the arrangement, which we did and delivered to the address that wasn't on the map. Your wife was very happy and understanding of the error...apparently this has happens a lot and that you were aware of the challenges in making this delivery to a business that was not named. We are sorry about the late delivery and now that I am personally aware of the challenges of this weird address, I hope we can serve your future floral needs.
Daniel A.
Beautiful bouquet that my mom absolutely loved!!! By far the highest quality bouquet I’ve ever had delivered. Great value for money and the staff will go the extra mile, literally, to ensure that your bouquet arrives in time for the holiday. 10/10 would order again.
Connie M.
They were absolutely gorgeous you did a wonderful and amazing job of fixing the floral arrangement up . My daughter in law loved them . Thanks
Jennifer F.
It was beautiful! My sister is in hospital, and she was thrilled with arrangement. I was too as I wasn't sure how it would come out. Flowers are so fresh and bright. Thank you.
Shannon B.
delivered exactly what I expected exactly when I expected thank you for the great service
William E.
Placed this order on line about 6pm on Wednesday and they were delivered the next day as requested. Bouquet was vibrant and beautiful. Great job!
Donna F.
Flowers were beautiful. I purchased the deluxe/premium and it was gorgeous.
Very pleased. Thank you.
Sylvia C.
This was a gift for a special birthday. The flowers arrived on time and it was a beautiful arrangement. Thank you for making the day!
Connie M.
Absolutely gorgeous prettier than the picture showed . The most beautiful roses I have seen in a long time . Thanks
Laura H.
The flowers look far less impressive than the photo and I even had them upgraded to premium. After 2 days the roses started to droop.
The online ordering was very easy and the delivery was on time.
Brian S.
Dilevry on time, gorgeous flowers, very nice arrangement. Glad I ordered it. She deserves the best.
Justin C.
Great job arranging an awesome valentine's day custom orchid bouquet for my wife who isn't really into roses. Very elegant with a little flare. Couldn't be happier! Exactly what I was looking for and delivered right when they said they would.
Veronica W.
It was easy to order online. They delivered them in Brooktrails the day after I ordered them.
Belle H.
The arrangement was stunning and delivered promptly the next day; the website worked really well and was easy to use; the selection was varied and plentiful. A small thing: the card contained our message but did not have our signature (but the confirmation showed the card correctly).
Glenn B.
My daughter loved it said that the arraignment was perfect and the way the vase was presented was unique. Good job and many thanks.
Janice D.
Thank you for doing such a fabulous job on the flower arrangement & delivery to my daughter's home. She loves sunflowers.
Amelia O.
I was so pleased with my experience. the flowers turned out beautiful and they were delivered on time. Also, I had a special request that they were very happy to accommodate...very professional I would definitely use them again!
Sarah M.
When you send flowers to yourself you always order the very best. They were beautiful and make a wonderful centerpiece.
LeeAnn P.
Perfect and So Easy!
I ordered a custom bouquet to be delivered and am extremely happy with the result! Absolutely beautiful! Everything was done online within minutes. Thank you Willits Flowers!
Anna W.
These were such beautiful fresh flowers and a unique arrangement! My friend was so happy with her birthday flowers! They were also delivered first thing in the morning so she had her entire birthday to enjoy them! Thank you Wil and Willits Flowers!
Andrea F.
I just ordered on-line, paid for extra flowers in the bouquet and had it sent to the bride and groom on their Zoom wedding day. They were so beautiful that the bride ended up using them as her bouquet for the ceremony. They looked almost exactly like the photo on-line. Thank you, Willits Flowers!!!
Carlos F.
Really expensive for a small amount of flowers. The bowl of beauty was mostly greenery and less flowers. It didnt look anything like the picture. I'm really disappointed by the lack of flowers in the arrangement.
Erin M.
I never expect the actual bouquet to look like the photo. I understand you have to use what’s available to you and try to do something as comparable as possible. However, it was a bit disappointing how few roses were in the actual bouquet and how the colors of what was meant to be a rich fall bouquet were not very fall. Also, the surprise addition of a blackened artichoke was not ideal. It was a bit too modern/untraditional for the recipient.
michael j.
i ordered the south of the border with the upgrade and it was nowhere even near what the picture of the basic "south of the border " arrangement was supposed to be , it was delivered on time and was well received so im not totally pissed off but not even close to what i was expecting for that amount of money i wont be using this service again in the future though
Julie B.
This Florist I cannot say enough about how Wonderful they are!! There arrangements are So Amazing and Beautiful!! Customer Service Excellent!! Thank you so much. Julie Bartlett
Muna L.
The bouquet was absolutely gorgeous and just what I wanted for my mom's birthday! The communication and just whole process was a breeze. Thank you so much we will definitely recommend.
Bethney L.
The tropical flowers were beautiful a true reflection of the islands he left behind for my fathers passing. Thank you so much!
Andrea G.
The flower arrangement that was delivered did NOT resemble the image. I would have appreciated to at least be notified if the flowers were unavailable. Instead they put a completely different arrangement together.
Lisa S.
I ordered in the evening after closing. I wasn’t even sure they’d be open due to Covid... but thankfully they were open and my order was delivered quickly and promptly the next day! They were beautiful and made such in impression. Thank you.
Julie B.
My Aunt called me and sent me a picture of the Stunning Bouquet!!! I am so Happy they are Amazing exactly what i wanted!! You at Willits florist are Amazing!! Will definitely be buying from you always! Thank you Julie Bartlett
DeAnn T.
Arrangement was just beautiful. Thank you for contributing to my daughter Lily’s special day
Debbie M.
My mom's birthday was made extra special because of your beautiful flower arrangement ❤️. Thanks so much for your creativity and special touches!
Event H.
I payed $83.40 for a bouquet that looks to be worth 25 bucks. Very surprised as all the times before I was very happy. Extremely disappointed.
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Florist response:
We will address this immediately. We appreciate the opportunity to both create beautiful designs and provide quality service.
Catherine W.
The arrangement is beautiful and she loved the flowers! Thank you! Your web sites easy to follow and your communication is great!
Charlene B.
So beautiful! Gorgeous arrangement, delivered on time and brought a smile. Thanks so much!
Laura w.
Ordering was so easy! The only place open and or would delivery in the area..... ON THE SAME DAY!! Very appreciative and pleased with the communication/notifications during the entire process. From shopping to cart and delivery updates! So wonderful!! Not only were these huge Positives for me —— THE FLOWERS ARE BEAUTIFUL AND FULL OF VARIETY!! Thank you very much!!!
Ronald A.
These flowers were for my sister in the hospital.
She had been released when the delivery man got there. He was very kind and called me for another address. After she got them she called to let me know the flowers were beautiful.
Appreciated the driver being patient while I had to look for her home address.
Katherine B.
Super pleased with my purchase. My friend LOVED her birthday flowers. Excellent job. Great service. Very easy to use website. Thanks!
Nadine B.
Wil is wonderful, creative and cares about his customers. He will always go the extra distance to make sure the customer is satisfied. The arrangements are always beautiful and special! A local gem.
Stephanie F.
I ordered flowers for Mother's Day and the bouquet was absolutely gorgeous! Above and beyond my expectations. My mother-in-law loved them. They came at a perfect time and with a smile!
Christina L.
The flowers I ordered were not the ones received nor was I ever called to make or ok any changes very un happy with what was delivered especially when you pay for what’s in the picture and don’t get anything close to it
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Florist Response:
Dear Christina L,
I've received your message regarding delivery and your dissatisfaction. I am personally reaching out to see, How can I rectify the this problem. As this was a high volume period we did bring in well trained designers and additional staffing. I can tell you, I do not recall seeing this particular item go out on the delivery route. Despite all we do to inform our designers about the increased cost of all material during this time, (COVID-19 and Market demand) effect the cost and availability, we attempt to provide the selected item, if not exactly the same materials we do try to provide the same feeling and texture of the item selected to full value. I understand that you were not notified of any substitutions, completely our error. We take any dissatisfaction very seriously and as you can see, Yours is our first and only 1 star review. How can we make this right?
Erin M.
A florist who obviously has joy and passion for his work. My mother loved her flowers and specified that the delivery person was a nice young man who kindly wore a mask as required by Public Health.
Brittany P.
Thanks so much Willits Flowers for making this beautiful bouquet for my mother to celebrate her birthday! She was disappointed that we couldn't meet during shelter in place and I wanted to make sure she knew I was still thinking about her on her day
Tina H.
Thank you so much for a beautiful arrangement
I have placed orders with you before and as always you do a great job !!
Thank you
Cindy M.
I ordered a bouquet for my parents 63rd Anniversary. My mom has called twice to tell me how beautiful it is. I didn't specify a particular arrangement. I'll order from this company again! C. Miller
Cheryl F.
My Mother loved the flowers! She rated the arrangement a “10”. Thank you so much for helping me add to her special day.
Angita P.
Amazing service! Loved the arrangements! Very nice people skills when talking to them by phone!
Brent S.
Always a great experience. This time I accidentally left my home state in the delivery address and they caught and corrected my mistake.
Flowers are always delivered on time and beautiful.
Thank you for making it easy for me to send flowers to my loved ones from afar!!
Heidi C.
My mother loved her flowers. She said they were lovely and the arrangement took her breath away. Thank you so much!
Alison B.
I live in San Diego and wanted to send flowers to some friends up in Willits. .. I was so pleased to find a local florist who would deliver the same day. The recipients were delighted.
jennifer S.
Ordered these for my grandmothers birthday. She said they were the prettiest boquet she had ever received!
Eden E.
Took Care of my order right away and delivered it the same day. Was very happy with the customer service.
Krystal K.
Flowers were beautiful. She said they were the nicest flowers shes ever gotten! She got them in a timely manner too.
Mary G.
Absolutely gorgeous Christmas arrangement. I could not be happier with the results. Such a thoughtful choice of flowers. Bliss in a bouquet. Thank you, Will.
Tamara D.
What a wonderful place! I ordered flowers online for my mothers birthday since I live out of state and couldn't be there. When they delivered them they took a picture of her and the flower and sent it to me! Being able to see her smile when she received her flowers was so nice! The customers service is above and beyond what ive ever could expect! And the flowers were perfect!! Thank you willits Florist for making my moms Day!
Joseph D.
Great job on time and when they realized they didn’t have what was ordered they went out of their way to find everything and filled the order.
Barbara F.
Thank you for being able to honor one of our former
work associates. Your website is wonderfully easy to
use and helpful. When times are difficult it is nice
to find the advantage of simplicity. Your bouquet is beautiful!
Amber G.
Great communication and great flowers! I asked for an early delivery and they were able to make it happen. Thanks!!