Reviews
Phil B.
Nothing was delivered. I want a refund asap.
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Florist's Response:
We are sincerely sorry of what happen Mr. Benoit, as we mention you on our phone conversation unfortunately now days we depend on technology 100% and our internet was down The entire day the day of your delivery and we weren’t able to see your order at all. That is why we refund you your whole order, but hopefully the bouquet that we sent to your wife as an apology will be consider and you can give us the chance to make it right the next time.you have a special occasion. We wished you will call us to let us know the same day you notice flowers were not delivered instead of writing a day after as we always go above and beyond to make it right. Again we are truly sorry for the inconvenience.
Deryk M.
I've bought flowers all over the country, online too, and this florist is my wife's favorite.
Lisa A.
While I did not see the arrangement, my stepdad really liked them and commented many times to my mom about how nice it looked and smelled. I was disappointed to find the arrangement was in a clear vase rather than the wooden box as depicted on the website feeling, as a handyman, my stepdad would have kept the box and put it to some use - keeping that reminder of the arrangement and the accompanying sentiments. Other than that it was a lovely, long lasting arrangement.
Belinda D.
Ordering online was so easy! You never know what will actually be received when you’re ordering from a florist in a location where you don’t live. This one definitely will be a go to should I need to send again in this area. I ordered for our daughter’s birthday. After walking in from a long day of multiple plane rides, I couldn’t believe the gorgeous arrangement she had received earlier in the day! It was as if they lit up the entire room! There was a little mixup on the delivery day. However, one call and it was quickly resolved. Believe me you want go wrong with this one!
Susan L.
I ordered this arrangement for a friend recovering from surgery. It arrived the day I ordered it. It was beautiful even better than the photo on the website. My friend was so happy. The flowers definitely brightened her day.
Many thanks to Westover Hills Florist. They did a fantastic job!
roy h.
This is my go to florist for sending things to my mom. There are a ton of flower shops near her, but this one is the best!
Christopher M.
Beautiful presentation. My only wish is that the note could have been computer generated rather than hand printed. The way the review of the note was presented during checkout would been perfect. Otherwise, my wife and I are very satisfied with your flowers. Thanks
Mayra C.
I was disappointed with my order. First of all it did not look like the picture. The red roses were the small tiny ones. The roses were old almost dieing. I seriously don't think they were worth what I paid for.
Christopher S.
Tried calling Feb 13 and 14 to get the delivery address changed but no one ever answered.
Order arrived in expected date Tues Feb 14. The hydrangeas has already wilted and had to put thrown out.
I wanted to buy local instead of using the national florist but am disappointed with Westover Hills.
Rhonda M.
I placed a same day order, all online, and was very pleased with the service and attention my order received.
Thank you Westover Hills Florist, the receiver of the arrangement let me know it was a beautiful sympathy arrangement.
HEATHER G.
I ordered this bouquet of flowers last minute for my Mother in Law’s birthday. I was so surprised to see they were delivered before noon and were sooo beautiful! She sent me a picture saying thank you! They’re so beautiful I cried! ♥️ Great job guys thank you so much!
Michael R.
Great service. Placed order evening before, order was delivered by noon. Recipient loved the arrangement.
Patricia P.
We placed an order via online for our Aunt who was celebrating her 101st birthday. I was sent a photo upon her receipt and she was very pleased.
Gregg R.
I was tired of the using the online only flower services because they did not care about how the flowers looked when delivered. Starting using Westover Hills a few years ago and the arrangements always look great when delivered. They make sure to do the best , flowers always look fresh and last a week or longer. Thanks Westover Hills.
Shirley C.
The flowers are beautiful and arrived right on time. The staff were very helpful with suggestions too. I have never been disappointed with the quality of the flowers.
Karen S.
The urn wreath exceeded my expectations and was delivered on time. Thank you for your services
Charles M.
We could not have been more pleased. We sought advice from Jessica as to the best orchid for a wedding gift. The three-stem plant that was chosen for us was perfect, and it arrived on time as promised.
Martin V.
Experience was pleasant. Everything handled promptly and person who answered phone was very professional and helpful. First time using this florist and everything was satisfactory. Rest assured that they will help you. Thanks for making it easy.
Crystal H.
The flowers delivered to my father for Valentines Day were on time as requested and sooo beautiful! Westover Hills florist did an excellent job and provided prompt service as promised on the confirmation email I received. This was my first time ordering online sight unseen and unknown so I had to trust the reviews online and Westover Hills was true their reputation…FANTASTIC!!! Since I couldn’t be there in person, Thank You for making my day in Dallas and my dad’s day in San Antonio ! We LOVE the flowers!
Laura C.
The flowers were pretty but not worth $150.00. They look like a $60.00 arrangement at best. I’m not sure if this is due to inflation or greed but the product sent to my Mother for her birthday was a plain old ripoff. Save your money and find a florist who will give you value for your price point.
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Florist's Response:
Dear Ms. Carfagno, we are so sorry you feel this way, our arrangements are always filled to value and just fyi our dozen roses is $89.99 and after that we added the other value to your arrangement this simple elegant arrangement has 18 roses and 4 blooms of cymbidium orchids which we charge $9.00 a stem so your arrangement had more than 18 roses and the orchids required on the arrangement any other charges are the delivery fee and the tax. We apologize for any inconvenience and misunderstanding.
Paul M.
The arrangement was excellent. You do a great job and the delivery was as requested. Thank you.
Sabino C.
The floral arrangement was beautiful. The response time was amazing. I placed the order around 8:50am, the roses were delivered before 11am. I think this is great considering they did not open until 10am. I would definitely recommend this business to family and friends.
eduardo s.
The arrangement was beautiful and the flowers were very fresh
Costumer service was fantastic. Thank you Rosie
Nathaniel C.
Not as shown in picture. The bouquet that was delivered was not nearly as full as shown in picture and the premium bouquet was purchased. The bouquet has a lot of green filler leaves the same amount as the flowers if not more, and they aren’t even shown in the picture. Was not happy with this set of flowers, I have purchased from other websites and received better looking bouquets and actually received what was ordered.
Rick V.
Thank you for making our Mother’s birthday memorable. She was genuinely surprised and loved the roses! The delivery was early as requested, and we appreciate your excellent service.
Alan G.
Awesome experience. Placed last minute order at 930 am and was delivered same day by noon. Will use again and definitely recommend to anyone and everyone. Flowers were perfect!
Joseph D.
The picture does not do the received bouquet justice! The addition of a large red bow just enhanced the WOW factor. Westover Hills Florist is now my “go to” floral shop and if you are looking for professional service and Amazing arrangements, it should be yours as well.
Charlesetta R.
Thank you Westover Hills Florist that was delivered to my Neice after the birth of her new baby. The flowers were beautiful!