Reviews
Belinda O.
While the ordering was straight forward online; I was disappointed with the arrangement. I ordered a deluxe version but when my friend sent me a picture, I was Embarrassed by the lack of flowers in comparison to filler greenery that was used in the arrangement. It looked almost completely different than the pictures. The pictures on the website describe it as standard with beautiful coral and yellow flowers and roses. It appeared as a bright and cheerful gift. So, I believed upgrading, the arrangement would have more flowers to add to the excitement. I have a picture to make comparisons if needed. I would not use Tandem studio again.
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Florist's Response:
Thank you for your feedback, and I'm truly sorry to hear that the arrangement did not meet your expectations. We strive to provide beautiful, full arrangements that match what is pictured on our website, and it is disappointing to hear that this wasn't your experience. I'd love to take a look at the photo you received so we can compare it to the order and see what may have gone wrong. Please feel free to send it to hellotandemstudio@gmail.com. Your satisfaction is important to us, and we want to ensure your gift is as special as intended.
Steve M.
I was disappointed in the size. For that price, I expected much more.
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Florist's Response:
I want to express my sincerest apologies for this oversight. We take great care in crafting meaningful arrangements, and it is clear we did not meet your expectations. Please know we are taking steps to ensure this does not happen again. Thank you for bringing this to our attention and I am truly sorry for any added stress this may have caused.
Allen K.
I haven’t actually seen the flowers I ordered because I live more than 500 miles away from where they were delivered at my mom’s place. I just talked with my mom on the phone and she gave a glowing review. She also said my sister who lives nearby saw them and was also impressed. It’s nice to have a florist that is within a few miles of my mom that I can depend on. Thank you!
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Florist's Response:
Thank you so much for the kind review!
Jeremy T.
Delivered mothers day flowers to my mom and they never put the card with my message on them. She had no idea who they were from. Kind of ruined the whole thing..
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Florist's Response:
We are so sorry for this disappointing mishap. Your feedback is important to us. As I mentioned in the email, I have reminded our delivery drivers to make sure the cards are secure.
Kori P.
The boquet delivered to my mom on Mother's Day was absolutely stunning!
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Florist's Response:
Thank you Kori! We appreciate your business!
Kimberly F.
The 6 petite vases were the perfect sizes to celebrate administrative assistants day with our employees. My order was made promptly and I was able to deliver them right on time. The pricing was appropriate and the arrangement of the couple flowers in each were thoughtful. I would love the option with online ordering to select, “all the same” or “a variety” in the case where I’d like the arrangements to all be the same. Thank you Tandem for the great flowers and will order from you again when I need more flowers!
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Florist's Response:
Hi Kim! Thank you for your feedback. There is an option to leave us a message to give us instructions if you would like changes to your order.
New L.
My order was missed and didn't get delivered until the next day (after Admin Day). They for sure did not look like the picture. No Gerber Daisy and only 1 orange/peach rose. The owner did call to apologize, but never offered a discount or refund. I know things happen sometimes, but this left a salty taste in my mouth. :( Not happy at all.
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Florist's Response:
Shayna, we are so sorry for your disappointment. We strive for 100% everyday but we are human and unfortunately missed the mark on your order. I did create the arrangement over the value purchase for missing the delivery date. As far as the flowers go, we do substitute at times. This was in the description of the product you ordered: Send a bouquet bursting with color! This arrangement features flaming oranges, vibrant hot pinks and fresh lime greens. These bright and cheery fresh flowers arrive in a clear glass vase bursting with blooms. PLEASE READ SUBSTITUION POLICY. Approximately 14" x 10". If you would like, I am more than happy to give you 20% off your total order. Please let us know if you would like us to do that. Thank you for your feedback.
Rachel M.
I ordered this corsage for my daughter's prom on the morning of her prom. I fully expected to be told they wouldn't be able to accommodate us on such short notice, but they presented us with a beautiful corsage that looked nicer than the one in this picture. I was very impressed. She LOVED it.
Marsha C.
Great same day delivery! Flowers were beautiful, and we are very pleased with the bouquet.
Michelle D.
The bouquets they offer are spectacular and original! I send a friend flowers about 4 times a year and they NEVER disappoint!! I like that they have options on their website but can also alter anything offered. Thank you!!! :)
Diane Q.
I sent the Mabel bouquet to my daughter for her birthday and she said it's the most beautiful bouquet she's ever received! Also, I requested that the person delivering the flowers not ring the doorbell as my granddaughter may be napping. The flowers were left on the doorstep and a text was sent to my daughter notifying her of their arrival. Thank you!
Kristi R.
I love the flowers I have ordered from Tandem Studio. They are beautiful and the delivery service has been fantastic.
Cynthia H.
I called Tandem Studio the day before Thanksgiving hoping to have flowers delivered that same day, so friends could have flowers for their Thanksgiving table. I wasn’t sure if it could be done. They had them delivered by early afternoon that same day and the arrangement was exactly as it was represented on their website. Beautiful! Our friends were so grateful. The ordering online was simple and seamless. I thought the pricing was very reasonable. This was my first experience with Tandem and I would highly recommend them to anyone. Thank you.
Laura B.
I ordered 4 of these to use as centerpieces at a bridal shower and gave them as gifts at the end. The ladies at Tandem Studio added a little extra pizzazz to them and made them look just beautiful!
Cheri H.
These flowers were a gift for a family friend who is sick. She called to tell us they were absolutely gorgeous and she was so touched that all her favorite colors were included!! She even sent us a picture and the bouquet was even prettier than the one shown on-line!!! Thank you so much for helping us make our friend feel loved. And for allowing her to gave something beautiful to look at for a long while!!
Marla B.
It was a nice arrangement but I was disappointed it included fake flowers. For the cost I would have thought just a small real flower would have been included.
Also, when I placed the order online I listed quite a few names but the form didn’t let me format it correctly (they just ran together). I was hoping it would be corrected by the florist but that wasn’t the case. Maybe an adjustment needs to happen to the website if no edits are made in the shop.
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Florist's Response:
Hello, thank you for your feedback. I tried adjusting the names but there wasn't enough room allowed to do it. I'm sorry about the fake flowers. We tried making it ad close ad possible to the picture. There is a substitution policy on every order. Thank you
Susan N.
Very very pleased with my order I placed. The order was pure perfection such as the pic on the web described!
Bravo! Thank you!
Karryn V.
The corsages were gorgeous and as pictured. I refrigerated them before the girls put them on. Within an hour they were shriveled and falling apart. By the time they got home, the petals of one flower were completely gone. I know corsages are short term but I did expect them to last through the night. The girls were disappointed too. If this was a wedding they would have been shriveled before the ceremony even started.
Cindy T.
I wanted to order local so I found a bouquet I liked on a .com site and asked if they could match it or come close to something similar. It turned out very nice! Thank you!
Kristen D.
I purchased the vase collection from Tandem's website & had them shipped to a family member. The flowers were perfect! Delivered the same afternoon I ordered. I will gladly order from Tandem again! They put together a beautiful arrangement.
Bronwyn G.
This was a beautiful arrangement for my sister in law. I ordered in the morning and was delivered very quickly.
Kathy W.
This arrangement was beautiful and delivered right on time (in spite of bad weather and driving conditions). My daughter in law loved it! I highly recommend this shop - every time I have ordered from them the quality has been excellent.
Holly Z.
Gorgeous fall arrangement for a dedicated, hard worker co-worker. She loves it and so did I! It was the talk of the office. Great job Tandem Team!
Louise B.
I ordered a beautiful arrangement online to be sent to my grandma and it arrived the same day just like they said it would & my grandma said she loved it! Very smooth process and straightforward online
Dan C.
Outstanding service and products. I have used Tandem Studio several times and it's been a hit everytime.
Nicole R.
Very happy with my 1st time experience. The flowers were beautiful and delivered promptly. So appreciated how they made a last minute substitution happen. Would definitely recommend.
Anastasia H.
The flowers are absolutely beautiful! They were so nice to squeeze in a same day (local) delivery in the evening too. The only reason I didn’t give 5 stars- the recipient received all my “notes” to tandem, and didn’t get the card message, so had no idea who the flowers were from.
Monica K.
We ordered Season's Best flowers and they did not disappoint! They were beautiful! Also the company delivered them right around the time we specified for delivery. It was no hassle and we loved the bouquet of flowers. Thanks Tandem Studio!
Mary V.
Flowers were delivered promptly. I had ordered online from 700 miles away and was very pleased.
HEATHER B.
My Mom and Nana both LOVED these! I opted for the Deluxe and there were 8-9 vases stuffed with beautiful flowers! Now they have flowers throughout their homes
Christine H.
Just beautiful. This is my third purchase now and I really appreciate how Tandem came through for me when another florist went out of business. Excellent and affordable designs for school dances and I can't wait to shop at Tandem for mom's mother's day gift!
Nicole F.
Absolutely beautiful. Impressed with the quality and unique design. Customized my color choices as well.
Karen F.
Thank you for a beautiful bouquet at a reasonable price! Delivered on time as requested. Will use again in the future.
Dan B.
The colorful vase collection was amazing! Very colorful, a great variety of flowers and vases! It was a hit!
Sherry M.
Absolutely beautiful and had a WOW factor. Will definitely be using Tandem in the future. Very impressed with their design.
Jason W.
My wife really enjoys the flower arrangement and she loved how it was a bit different with succulents within the arrangement.
Ryan L.
The flowers actually are better than the picture posted. They delivered them on Valentine’s Day with only 2 days notice. I am as very impressed
lori g.
Flowers from the Tandem studio have NEVER disappointed me. Designer is so talented! They are my GO TO florist!
LOVE them....
Linda V.
When I talked to my parents after the flowers were delivered this is what they said, "we have gotten a lot of flowers over the years but I don't think they were ever as pretty as these."
I think that says it all. Thank you for such beautiful flowers.
Amy T.
The flower arrangement I purchased was beyond beautiful! It was ready within an hour after I ordered it. I definitely recommend shopping at Tandem Studio!
Kirby S.
Your online photo was much more lovely than the premium/upgraded version my recipient wound up receiving this time. I loved the image on FB you posted of this arrangement and the one on your website. What was delivered hardly had any peonies in it, was very round and symmetrical instead, and was missing this beautiful, droopy
greenery. Just really wasn't my favorite I've ordered from y'all. Also, not a white vase, either. She loved it - but she didn't see the first photos. Thanks.
Jamie W.
We received so many compliments at the event on the floral arrangements! Great customer service and quality, thank you Tandem Studio!
Shawn S.
I found the website online while looking for a place that would deliver flowers to my girlfriend at work . I placed the order online in the evening for delivery the next day. The flowers and the arrangement were absolutely beautiful and more than I expected and she loved them. The smaller second arrangement for the reception desk was a nice touch. Thank you so much for your service!!
Beth M.
You did a great job! I loved the arrangement, it was unique and for an outdoor man, exactly what I had asked for. Plus you made it so easy to order it on line on a Sunday and you had it there by Monday at 1pm. I couldn’t have asked for more. I am grateful to you and extremely pleased with your work. My most sincere thank you!
Michael S.
Ordering online from Tandem was very easy and seamless! The arrangement my sister-in-law received for her birthday looked as beautiful as the one pictured on the site (with some minor changes that were just as lovely). Delivery was surprisingly fast, too. I highly recommend Tandem!
Amber S.
Looks nothing like what I picked flowers were broke very unsatisfied will never use you again or recommend you
Cynthia M.
The flowers were beautiful! I appreciated being made aware of substitutions that needed to be made and the assurance that it would still be as close to the picture as possible ...and it was! Thank you so much! I will definitely use this florist again!
Dawn F.
I ordered flowers for my daughter-in-law from Tandem. My ask was for something colorful and WOW. Later that day, she called me to say they were the most beautiful flowers she has ever received! I am a huge fan of Tandem Studio and will use them again. Highly recommend Tandem Studio.
Denise V.
Absolutely beautiful flowers!! You exceeded my expectations and delivered them with such short notice! Thank you so much
Sarah H.
Beautiful flower arrangement delivered day off with the placement of a morning order. The arrangement was fairly similar to the photo with only a few small substitutes. Brought a smile to a friend's face who was dealing with the passing of a parent. Thank you!
Virginia H.
Beautiful arrangement and delivered early. Great service.
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Florist's Response:
Thank you so much for your review. Your feedback is very important to us!
Fred V.
I ordered online. So easy to do. The recipient sent a picture it was beautifully done! I asked for it to be delivered after 3 and it was.
Excellent service. Will use again
Daniel C.
The process of ordering was simple and easy and they had great feedback and prompt communication! Overall a great experience and to top it all off... the arrangement was beautiful!
Kate C.
Brenda did a beautiful job!! She always does and she was so helpful! Love buying flowers from her store.
Frank H.
The flowers were delivered on time and my wife said they are pretty. The flowers are fresh and the arrangement does look nice but my only concern is that they really don't look like the ones in the picture. This is my first time using Tandem Studio and I will definitely give them more of my business in the future.
Jessica C.
Delivery went as expected but what was delivered looks nothing like the picture that you have on your website
Zachary B.
The flowers are excellent quality and the arrangements are beautiful. My only complaint is the order was delivered a full week early.
Brian S.
Beautiful flowers and wonderful customer service!
Highly recommend sending flowers from Tandem Studio!
Lynne S.
Ok you guys - finding the right flowers for delivery online can be a challenge, but this experience was amazing! The flowers beautiful, and the recipient in tears - just what we wanted
Susan S.
The arrangement for my friend's grandmother's funeral was beautiful! Substitutions had to be made due to COVID and they were still beautiful!
Shannon D.
This order arrived on time and almost just like the picture. I ordered from three different flower lofts in Ohio and Michigan for this social distance mother's day and they were the only one who had decent pricing, delivered on time and looked like it was suppose to. Thank you for making my mother-in-laws day special!! I will use them again in a heart beat!!
Jeff W.
My wife and I were very happy with the beautiful arrangement. I will continue to order from Tandem for my future floral needs.
Kirby S.
The arrangement was beautiful and fragrant! It was lovely and perfect when I came to pick it up! So glad this shop was open and able to accommodate during the pandemic and it made my friend’s day to receive these beautiful, bright flowers! Will be back again!
Jennifer V.
It was SO easy to order! I didn’t really have a preference of what was sent, just wanted something cheery, reasonably priced and for delivery the same day. I went online and picked designers choice, and what arrived was beautiful. I’ll definitely be using them again! You made me a very satisfied customer. :)