Reviews
Eric T.
Tulips looked great on arrival, my mom was happy to receive them!
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Florist's Response:
That's wonderful to hear! We are happy to hear they made your mom happy. We look forward working with you again.
Terese C.
I recently ordered a funeral wreath for my brother’s funeral. The wreath was absolutely gorgeous and very full even though I ordered the regular one as there are 3 options available as far as the number of blooms that will be used. I was very pleased.
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Florist's Response:
Dear Terese,
Thank you so much for taking the time to leave us such a touching review. We deeply appreciate your kind words during this difficult time. It means a lot to us that the wreath you ordered for your brother's funeral brought you comfort and met your expectations.
Your positive feedback regarding the fullness and beauty of the regular option is truly heartwarming. Our team takes great care in creating each arrangement, and it's wonderful to hear that it resonated with you during such a significant moment.
Please know that our thoughts are with you and your family during this time. If there is anything else we can do for you, don't hesitate to reach out.
With sincere condolences and best wishes,
Steel Stem Floral.
(818)796-5385
Tiffany W.
Beautiful! Beautiful!
My boyfriend LOVED this gift for our anniversary and theseeee were so much better than a company he used, that delivered me flowers and they were the same price, crazy {his words but I agree}! They are so much bigger and fuller in person. The colors were so vibrant and calming I just couldn’t stop staring at them... I’d like to see how long I can get them to last!!
I would give this shop another try just because it was really worth the price and the flowers, breathtaking.
*The delivery was on point, they followed instructions I had given {thank you for that} and did NOT disappoint. So TIP, to anyone reading this! TIP!
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Florist's Response:
Thank Tiffany you for your kind words! It's wonderful to know that you guys loved the arrangement. Thank you again for choosing us, and we look forward to serving you again soon. Best rewards, Steel Stem Floral.
Lynda M.
Flowers were beautiful, but they didn't have the card delivered with them.
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Florist's Response:
Thank you for your feedback and for your kind words about the flowers. We're sorry to hear that the card did not arrive with your delivery. Our standard practice is to always include the card with every order, and we deeply regret that it was missing in your case.
It's possible that the card was misplaced during transit. We would like to make it right by offering to resend the card or provide a digital copy for your records. Please contact our customer service team at 818 796-5385 so we can address this promptly.
Thank you for bringing this to our attention, and we appreciate your understanding.
Best regards,
Steel Stem floral.
Carol W.
great job! Thank you
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Florist's Response:
It's our pleasure to assist you. Thank you for the support.
Steel Stem Floral
Stephanie R.
This is my 4th order of this boquet. Never a disappointment. The recipients are always so happy when they receive their delivery. Thank you. You have a loyal customer
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Florist's Response:
Thank you so much Stephanie for your continued support and for being a loyal customer! We're thrilled to hear that you and the recipients have been consistently happy with our bouquets. You satisfaction is our top propriety, and it's wonderful to know we've met your expectations with each order. Thank you again for your kind words and trust in us. We look forward to continuing to serve you and bring joy with our flowers.
Best regards, Steel Stem Floral.
Amanda L.
Thank you for making my sister in law's day with the lovely bouguet. I did not see it in person, but she shared a video and was very grateful for the beautiful flowers. Although I ordered online, I did have to call with a question. I spoke to someone who was very helpful and friendly. She even called me back as she said she would which is a rarity these days. Keep up the great work at your shop. All the best for continued success!
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Florist's Response:
Thank you Amanda for your lovely review! We're delighted to hear that your sister in law enjoyed the bouquet and that it brought her joy. It's great to know that the video she shared showed how beautiful the flowers were. I'm glad I could assist you with your questions and that you found our service helpful and friendly. Your kind words and support means a lot to us, and we will always strive to maintain the high standards you've come to expect from us. Thank you again for your encouragement, and we look forward to serving you in the future .
All the best to you as well!
Warm regards, Steel Stem Floral.
Roberta C.
I love Bloom Nation because it uses local florists, and this time it delivered within hours of my ordering it. The picture I received from friend looked exactly like the one shown. Prices are competitive. Thanks!
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Florist's Response:
Hi Roberta,
Thank you for your kind words! It's wonderful to know that the arrangement looked exactly like pictures and met your expectations. Thank you again for choosing us, and we look forward to serving you again soon.
Best rewards, Steel Stem Floral.
Erica R.
Expected it to look like the picture but the wrapping was different and it wasn’t nearly as full. Don’t feel like it was worth the cost.
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Florist's Response:
Dear Erica,
Thank you for your feedback. We're sorry to hear that the arrangement did not meet your expectations. Mother's Day is one of the particularly busy times, and due to increased demand prices. We understand your concerns about the arrangement not looking as expected. We appreciate your understanding and hope to have the opportunity to serve you better in the future.
Best regards, Steel Stem Floral.
Edgar L.
I ordered a flower arrangement for Mother's Day, and it was absolutely stunning! The flowers were fresh, beautifully arranged, and delivered on time. My wife was thrilled and couldn't stop admiring them. Excellent service and quality. Highly recommend!
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Florist's Response:
Dear Edgar, Thank you so much for your kind words and for choosing Steel Stem Floral for your Mother's Day arrangement. We're delighted to hear that the flowers were stunning and that your wife was thrilled with them. Providing fresh, beautifully arranged flowers and timely delivery is our top priority, and we're glad to have met your expectations. Your recommendation means a lot to us, and we look forward to serving you again in the future.
Best regards, Steel Stem Floral.
Cristal C.
Ordered flowers from Mother’s Day and she absolutely loved them! The flowers were different from the picture but still beautiful and appealing.
Will definitely come back for all my flower needs!
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Florist's Response:
Thank you for your kind words! We're trilled to hear that your Mother's Day flowers were a hit, even if they were a bit different from the picture. We strive to deliver beautiful arrangements every time, and we look forward to serving you again in the future.
Irene d.
I am so happy I found this shop. This was a gift for my daughter’s birthday and they were so beautiful! They delivered before noon so she got them earlier than I expected. I hope to use this shop again! Thank you
Stephanie R.
Second time ordering and bouquet was beautiful. Didn’t have to stress out over delivery like I have with the 3rd party sites. Definitely will order again
Francisco A.
Absolutely beautiful and detailed arrangement. I ordered last second, morning of valentines (I know, bad planning on my part) and they still managed to create such a beautiful and intricate piece and delivered it before noon. Imagine without the time constraint and valentine rush! I’m very appreciative and amazed.
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Florist's Response:
Thank you so much for your kind words Francisco! We're happy to hear that despite the last-minute order on Valentine's Day, we were able to create a beautiful and intricate arrangement for you. We're delighted that we could exceed your expectations.
Luis A.
Beautiful flowers delivered without inconvenience to my sweet anchovito
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Florist's Response:
Thank you so much for taking the time to share your experience! We're happy to hear that you found the flowers beautiful and that the delivery process was convenient for you. It's our utmost priority to ensure our customers receive top-notch service and gorgeous blooms without any hassle. Your satisfaction means the world to us, and we look forward to serving you again in the future.
Jonathan W.
Flowers were beautiful. My wife loved them. I had to change the delivery date on kind of short notice and they were very accommodating. Great service and I order annually without problems every time!
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Florist's Response:
Hello Jonathan,
Thank you for the wonderful review! We're delighted that the flowers brought joy, and we're happy to have accommodated your delivery date change. Your loyalty means a lot, and we can't wait to assist you again next year!
Susanne R.
Called from abroad and got a fantastic service.
They even printed a special card for me-
THANK YOU SO MUCH
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Florist's Response:
Hi Susanne,
We're so glad to hear you had a fantastic experience calling from abroad. Creating a special card for you was our pleasure. If there's anything else you need, feel free to reach out. Thank you for your kind words!
Lisa A.
Beautiful bouquet!
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Florist's Response:
Hi Lisa, we are happy to hear you loved the bouquet! Thank you for the wonderful review.
Tatyana R.
The flowers were muchhh better than expected. Organized very well too. Thank you so much!! 10/10
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Florist's Response:
Hi Tatyana, we're happy to hear that the flowers surpassed your expectations! Our team takes pride in ensuring great service. We look forward to serving you again in the future.
Jeremy W.
Haven't personally talked to the doctor yet but I do know it was delivered and that the process ordering online was very easy with tracking information available. Again I ordered this across the country so I never got to actually see it but I believe it was delivered as promised and would give this place a five-star rating.
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Florist's Response:
Hello Jeremy,
We're grateful for your kind words! It's wonderful to hear that the online ordering process was convenient for you. Your trust in our delivery service across the country is appreciated.
Bonnie A.
I ordered my flowers last minute online and even asked for a special request. I didnt expect to get it but they did it, and it came out exactly how I described it!!! I am beyond happy that they made my anniversary arrangement so special, despite only describing it in the special request box. They will be my go to from now on! The flowers are beautiful and fresh and their arrangements are elegant! I love how they made ordering sooooo easy and they were able to accommodate what I wanted with no extra charge. Just the best florist!!!!
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Florist's Response:
Hello Bonnie, It brings us joy to know the flowers exceeded your expectations, and we appreciate your kind words about our easy ordering process. Thank you for choosing us as your go-to florist. We're here for all your future floral needs!
Rebecca S.
I loved how easy it was to order and the flowers were available to be delivered that day. I got sent a photo from the recipient and she loved it. Looked fantastic.
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Florist's Response:
Hello Rebecca,
Thank you for sharing your positive experience! We're happy to hear that the ordering process was easy for you and that the recipient loved the flowers.
Karissma C.
Very pretty flowers :) will buy from this shop in the future!
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Florist's Response:
Hi Karissma, Thank you for your lovely review! We're glad you found the flowers very pretty and appreciated the service.
Elizabeth B.
Beautiful arrangement!
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Florist's Response:
Hello Elizabeth,
Thank you! We are happy you loved the arrangement. If there's anything else you need, feel free to let us know.
Sarah V.
The flowers delivered were just like the photo. The recipient, my cousin who's 1 year old had just died of cancer, was so very happy to receive the beautiful floral arrangement. They were easy to order and they were delivered when promised. I would highly recommend Steel Stem Floral!
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Florist's Response:
Hello Sarah,
Our sincerest condolences for your loss. We're honored to have been able to bring a bit of comfort during such a challenging time. Thank you for your kind words and recommendation.
Sylvie F.
Very fast delivery ! Ordered 12pm and my friend texted me in the morning to thank me.
Flowers looked just like the picture
Thank you
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Florist's Response:
Hi Sylvie,
Thank you for your positive feedback! We're delighted the flowers arrived promptly and that your friend loved them.
Andrea C.
Always such a pleasure ordering from Steel Stem Floral. The flowers are fresh and beautiful and each arrangement is made with love
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Florist's Response:
Hi Andrea,
Thank you for being a valued customer! We're happy that you find pleasure in ordering from us. Crafting each arrangement with love is our commitment, and we're glad you appreciate it.
Stephanie R.
Beautiful arrangement and last minute delivery. Excellent service. Will use again without hesitation
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Florist's Response:
Thank you for the wonderful feedback! It's great to know our last-minute delivery and service met your expectations.
Cynthia A.
They did an amazing job it's exactly what I purchased. I would definitely buy from this place again.
Florist's Response:
We are very happy you loved your arrangement and we can't wait to be their for your next occasion.
Lisa T.
Thank you for delivering the orchid plant. I'm sure my aunt loved it. I appreciated the fast service, being that I ordered the day before. I will be keeping you guys in mind for future purchases. Thank you!
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Florist's Response:
Thank you and we are happy your aunt loved the orchard plant. We look forward to being there for your next floral delivery.
Ricardo M.
The bouquet was a great success!
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Florist's Response:
That is wonderful news, we are so happy you loved it!
Kristine B.
The service was excellent! The recipient was overjoyed with the beautiful arrangement.
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Florist's Response:
That is wonderful news, glad you they loved the arrangement. We are here for your next surprise.
Jessica R.
A beautiful arrangement! Thank you for the quick delivery.
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Florist's Response:
You are very welcome and we aim to please.
Basha K.
Arrangement arrived on time and looked as Beautiful as the photo
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Florist's Response:
We are so very happy you loved the arrangement, we aim to please.
Carol L.
Great florist, they added my friends favorite color and flower to the order, she was delighted!
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Florist's Response:
We are so happy she loved the arrangement.
monique p.
Flowers were beautiful & delivery was smooth! Will be ordering from Steel Stem going forward.
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Florist Response:
Thank you, we are so happy you loved your arrangement!
Lili K.
I love the bouquet. If it's anything like the picture, I know our employee loves it!
It's unique and its perfect for her and fits her personality, because she has unique taste.
Thank you so much!
Alexander C.
Flowers were great. Delivery person was flexible and persistent. Would order again
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Florist's Response:
Thank you Alexander, We are happy you enjoyed your service.
Brian B.
The arrangement looked great. Thank you
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Florist's Response:
Thank you Brian, We are happy liked your arrangement.
CRYSTAL K.
The flowers that were delivered looks the exact same as pictured. They were beautiful and the recipient loved them. I would definitely order again.
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Florist's Response:
Thank you Crystal, We are happy you like the arrangement and we would be happy to have you order again.
Gloria L.
The flowers I ordered were exactly as pictured, and they were stunning. I had asked for my friend to be contacted prior to delivery, and when Bloomnation/Steel Stern Floral couldn't reach her, they contacted me for next steps. The woman who called me was lovely and kind. I"m so happy I chose this company and will do so again and again in the future. Thanks so much!
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Florist Response:
Thank you so much Gloria for your review. We appreciate you sharing your experience with us and the community. We are pleased to hear our drivers are doing an amazing job. Customer satisfaction is our priority and we are glad to hear we are doing a great job. Your review made our day. We look forward to continue working with you and satisfying your floral arrangement needs.
Cecilia M.
The succulents came right on time for my mom’s birthday and she was so happy.
Quick, fast and good quality!
Thank you!
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Florist's Response:
We are glad we were part of making your moms day. This brings us so much joy. Thank you for your review and letting us know your mom loved her succulents.
Jesse C.
Flowers were delivered on time and she loved them . Would definitely order again .
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Florist's Response:
Thank you Jesse, Glad she loved arrangement. We be happy to have you order again.
Richard L.
The flower arrangement delivered was exactly like the picture. Product was delivered on time and the person who received it was very happy. I will use your company again in the future
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Florist's Response:
We are pleased to know that the recipient was happy with their arrangement. Thanks for sharing you review with us and the community. We really do appreciate it and we look forward to continue making any future arrangements for you.
Gabriela M.
The flowers were not fresh. Since they were white, I could tell by the discoloration/light brown on both the hydrangeas & orchids. For the amount I paid, the quality of the flowers could’ve been better.
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Florist Response:
We apologize for the late response. We prior ourselves in having our flowers fresh and keeping our customers satisfied with their purchases. We understand you were unsatisfied with the arrangement you received. Please feel free to reach out to us so we can help make this situation better for you.
Heather L.
Very happy and the delivery was good because my friend did not answer right away, but the person did not give up! The flowers were so appreciated!!
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Florist's Response:
We appreciate your review so much. We really try to go above and beyond to make our deliveries on a timely matter and delivered directly to the recipient. Thank you so much for your review.
jennifer A.
Oh my goodness!! I’m extremely impressed! I usually like making my own arrangements. Since this was out of state, I thought I’d order mine only which was stressful because they never look as pictured!
These were better than pictured! They were bloomed & so beautiful! Arrangement was big & full. I’m beyond happy & worth every penny! Thank you so much!! It went perfect with the tropical themed bridal shower!
The Bride was shocked ! She loved them down much
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Florist's Response:
We are so grateful for you kind words. We are pleased that we were able to get every detail down to your liking and we were able to not only satisfy you but give you more than expected. Thank you for taking your time in giving us this beautiful review.
Claire B.
Thank you for a great experience, recipient loved the flowers and delivery was prompt
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Florist's Response:
Thank you Claire so much for your kind review. We really appreciate you taking the time out to share your experience with us.
karen l.
Great customer services and flowers.
The actual flower that I received was exactly the same as the picture on the website. Flowers are fresh and beautiful.
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Florist's Response:
Thank you Karen for your review. We are pleased to know we delivered exactly what you were looking for.
Sam L.
A lot bigger and fuller than the picture. Was about 24-26 inches tall but so beautiful. Recipient loved them.
Kenneth C.
Beautiful arrangement. The skill and craftsmanship was impeccable. I had to reschedule delivery at the last minute and Steel Stems made it easy. I highly recommend them. The recipient was beyond overwhelmed with the display. Thank you.
Van D.
They were delivered in the AM and was so beautiful and smelled so amazing! Looks exactly like the photo. It came with a large card as well!
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Florist's Response:
Thank you for taking your time to expressing your incredible feedback. We appreciate you!
Danny Y.
Love the customer service! Felt like my flower could have looked fresher like on the online pics. The wrapping was A+!!
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Florist's Response:
We appreciate you! Thank you!
Brandon V.
Beautifully wrapped and presented flowers! I had a last minute change and the staff was very accommodating. Made my Valentine’s Day a lot easier :)
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Florist's Response:
We are happy to know that our flower where beautiful and our staff where very accommodating.
Thank you for your feedback.
Jaymi S.
Everything showed up right on time and in great condition! She loved them!
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Florist's Response:
We are so happy your where happy with our services and that she love her flowers.
Thank you for your review.
Andrew P.
Beautiful arrangement. Wife thought it was cute.
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Florist's Response:
Thank you for your review. We are so happy to hear that your wife was happy. We will be here for you whenever you need our services.
Deborah V.
Beautiful presentation with plenty of closed orchid buds. Delivery was to someone in a complex and heavily secured office building in downtown Los Angeles, and it was delivered as promised.
Thank you for excellent service!
D Villar
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Florist's Resonse:
Thank you for trusting us with you order. Here at Steel Stem Floral we do our best to keep our customers satisfied.
Jackie H.
The flowers were more beautiful than expected!
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Florist's Response:
We appreciate you! Thank you for taking your time we are here for you in any occasion you need.
Noemi R.
It was very easy and convenient to place an order for delivery online. The florist went above and beyond to meet my expectations. The picture does no justice! They really pay attention to customer requests. Deliver was done on time like requested.
Serghei L.
Guys, you said that you'll deliver the flowers before 12. Now the flowers will stay outside couple days. Not even saying that my wife didn't get them.
Kin T.
The Bohemian Dream was by far the most beautiful arrangement we have purchased from Bloom Nation. Steel Stem did a great job. It was a perfect Mother's Day gift that received lots of compliments.
Karen B.
What a beautiful arrangement! This was a bday gift for my aunt and she loved this. Quality is great and they arrived on time. Thank you for making her bday special!
Italia N.
The arrangement is gorgeous and arrived exactly as featured. The delivery was done early as well which I appreciated. I sent these to my sister and she loved them! The tulips bloomed beautifully!