Reviews
SARA S.
I picked one of their arrangements on the website and the designer was almost able to match it. He was very seeet to work with and the flowers arrived a within the delivery window. My daughter was very pleased to receive them and sent several pictures.
Thank you!
ISABEL. K.
Very happy with my sunflower arrangement. It was delivered on time and well received by my friends! Thank you so much!
Scott C.
Would feel better about doing a review if I had received a confirmation of delivery email or text along with an photo of the actual arrangement.
Victoria A.
Thank you for the prompt delivery. The plant basket is beautiful yet I was a bit surprised there were no colored flowers or ribbon as found on the website. Instead there were 2 small white cal lilies for this sympathy gift which made it simple and elegant for the occasion. I will order from you again.
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Florist's Response:
Hello Victoria, Thank you for let us know how was your experience with Us. Please let us do it right for you please let me know in your next order I will make it to premium sized automatic. Its very important to us to make it right the fist time. We love to keep our customers happy. Thank you for supporting our local business.
STEPHANIE H.
Ordered the deluxe version of Spirit of Hope Standing Spray. It was big, beautiful and received many compliments. Thanks!
Susan W.
Marshmallow Dreams were red and not pink. Not what I ordered. The recipients say the flowers are beautiful
Evan D.
Truthfully, a bit disappointed. After loving the arrangement that was made last year, this one fell flat. I know that they were delivered a day ahead of our arrival, but the flowers look haphazardly arranged, and some flowers have already started to turn brown. I expected them to at least last a day or two before starting to fade. I also half-expected the note to be printed on something other than regular printer paper. Happy to provide photos. Thank you!
myrian g.
Looks like the delivered basket did not match the one in the picture. Is that to be expected?? I really wanted the purplish flower in the basket we ordered. The delivered basket had orange flowers and no bow either. I'm a bit disappointed, but still grateful for the flowers you were able to deliver.
Carlotta D.
It was seamless ordering online. The florist was very helpful in giving me options. The plant is beautiful.
Louis K.
The order was delivered in a timely fashion and the people who received the plant were very pleased.
Georgia R.
Would not buy again. There were no blue hydrangeas, only bright dark blue roses. Not what was advertised and looked like it could have been bought at the grocery store.
Elissa A.
I emailed through my feedback direct to SB Floral Artistry but I did not get a reply, so unfortunately I'll have to post here.
I ordered these flowers for my mom on Mother's Day and she sent me a photo of what was delivered -- OMG, it's the most depressing tiny little bouquet with four pink roses and a couple white hydrangeas. It was so embarrassing and looks NOTHING like the photo on the website. (I can't attach a photo here to show it).
I will never order from this place again, especially considering they can't respond to feedback via email.
MARI S.
Reuben, the owner of Santa Barbara Floral Artistry provided the highest standard of professional service, in a caring and personable way, creating and delivering the most beautiful and lavish arrangement. Floral Artistry's arrangement exceeded expectations in every way and set the tone for a wonderful celebration and beyond.
DAVID M.
Had an excellent experience with Santa Barbara floral artistry. This was my first experience. I called to arrange for a get-well bouquet to be delivered. It was 2 pm and Reuben - I believe-offered to deliver the same day. It arrived by 6. The flowers came beautifully arranged, fresh, very pretty, and just what I’d ordered. Reuben was clear, courteous, and knowledgeable. This was great!
Thea W.
The arrangement that was sent had a very different color scheme than the one in this photo but it was still quite lovely.
BRYAN P.
Utterly disappointed and upset with your company pertaining to my $150 order of balloons and a deluxe (11”x11”) Greeting Basket order for my father’s 80th birthday.
Ni balloons were ever delivered and a much smaller basket with a relatively few number of flowers that looked nothing like the photo was sent to him instead.
Haven’t yet posted this experience with photos on Yelp as I am seeking a refund for this order. Please provide your email so I can send you a photo of what was delivered.
Tomas G.
When I picked up the flowers, I was in awe on how beautiful they looked and the fresh scent emitting off of them. I was so happy to have gotten the flowers within hours of placing the order. Everything was extremely helpful and professional.
Alec S.
Excellent communication and delivery. Did not have the same flowers as expected but still fantastic and they were able to deliver to a very specific destination. Will definitely purchase again
Wendi A.
bought this for my Aunt, who is a dog lover,
for her 80th birthday.
She loved it!!!
It was easy to order, on time, and just as described
Robert F.
My specific delivery instructions were carried out by this florist. Very satisfied! Thank you!
Donald F.
This place is the best. I ordered on Sunday and they delivered them on Monday without any delay. The weather was very rainy and windy but the delivery was on time. My girl received other bouquets for her birthday but Santa Barbara Floral Artistry bouquet was by far the most beautiful. I fully recommend Santa Barbara Floral Artistry.
Gudrun S.
I opted for an upgrade of the arrangement shown and it was much fuller and the flowers used were absolutely beautiful.
Great job!
Annette H.
Hello,
My friends just received their flowers and sent me a thank you picture. They loved them. But I am very disappointed. I ordered the “Full Harvest”. Should be fall colors. You would think. But that is not what was delivered. They look more for Christmas with red roses and red candles and only 2 candles and more green filler and less flowers. When the Full Harvest has 3 candles and more fall colored flowers.
This cost $200. Wow unbelievable. Very unhappy
Annette Hidalgo
I can’t paste a picture ☹️☹️so you can see
I did sent a pic in a previous email reply.
CAROLYN H.
2nd time I have ordered. I live in a different city. Both times have had great customer service.
Susie A.
Perfect! The day we checked into the Ritz I ordered this arrangement to be delivered pre checkin and it was in our room upon arrival. Beautiful arrangement and well executed! Thank you!!
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Florist's Response:
Hi Susie,
I’m glad to hear that. It’s Our every day goal. Thank you for taking the time to let us know-how we are doing and keep us delivering smiles. :)
susan l.
Thank you for a most stunning , gorgeous table arrangement of fresh roses for my daughter’s wedding dinner. The floral arrangement was outstanding !
Aura D.
This wonderful arrangement was so much larger and more beautiful than I imagined when I bought it for my mother's birthday!
Stuart S.
They were beautiful, but looked nothing like the photo. I was hoping for the pretty variegated leaf inside the vase, but no. It was a colored vase instead and I didn't see any of the pretty maroon/ purple berries. Nice sunflowers, but would prefer to get what I ordered.
Abigail F.
Beautiful bouquet! They honored my wishes and I thought the arrangement turned out just as I imagined.
Mark S.
Excellent service. We ordered flowers from out of town to be delivered to our friend's office opening. The process of ordering was seamless & our flowers showed up next day. The arrangement was beautiful & we had a very happy recipient! Thank you
Raymond K.
Made order on the 10th of August for next day delivery. No delivery took place and it has remained impossible to reach the florist by phone ( I have left multiple messages). I just followed up by email and am rather furious about the whole order. Save your money and go with a REAL business instead.
Laclaire S.
I live on the east coast and ordered this peace lilly for a friend inSanta Barbara. I was having trouble with the order on line so I called the shop. The attendant was helpful and answered my questions about the size of the pot. My friend sent me a picture when she got it. Delivery was on time and the plant was full, healthy and beautiful.
VALERY T.
I ordered a bouquet of flowers for a bride using a picture I found on the internet as a guide. The bouquet turned out beautiful! The price was reasonable, and the delivery to the courthouse was exactly on time. The service was amazing as there was a lot of communication. It was a great experience overall.
Nicole B.
Santa Barbara Floral Artistry did an amazing job with our leis. They arrived on time in perfect condition and really helped make our graduates day. Thank you again!
Jan B.
The flowers were sent to my dear friend who is recovering from surgery. She told me that she loved them and they helped to brighten her day. Since she isn't up to talking on the phone yet this is what she wrote along with a photo of the flowers.
"The photo does not do this absolutely gorgeous floral piece any justice. It is so stunning and elegant."
Mary M.
I ordered an arrangement with light pink roses and orchids and instead I got dark pink tulips
Monika D.
You guys delivered something that looks similar to the grocery store flowers. It looked nothing like the photo at all. You should be ashamed for false advertisement
Yvonne S.
Thank you for creating a beautiful flower arrangement at a reasonable cost. Our daughter loved them.
Harrison H.
My wife thought the flower arrangement was pretty, but it was not at all what I ordered. I asked for specific flowers and color palette and it was not included in the arrangement that arrived.
Sonus D.
It’s the second year in row I order and the first year I had a very pretty bouquet, this year it was barely garnished with two sad flowers and a bunch of leaves. Very disappointed. It went from 5stars to 2.
Sara F.
If I could give zero stars I would. Purchased the premium Fung Shui for $164. Product was not delivered until AFTER 5:00pm when I requested delivery confirmation. Product was not even close to what I ordered based on their website picture. Never again will I purchase from Santa Barbara Floral Artistry.
Susan H.
The recipient loved the flowers and sent me a picture. They were just like the website described. Your service was excellent; I handled the ordering online and am so very pleased!
Thank you!
Linda V.
The roses I ordered were not delivered. They were substituted with another mediocre rose. I really wanted the Bi-Colored roses. If they weren't available they should have been removed from your ad.
Julie C.
I was disappointed in the vase they used. It was completely different then what was pictured. The one they used was blue and more country, then modern like the one advertised.
NATHAN K.
Wasn't impressed. Flowers looked nothing like the picture. Bummer. I would of picked something else had I known.
Robin M.
The picture doesn’t match what was delivered. Flowers are lovely, but aren’t as many as in the picture
LAURA E.
I recently called Santa Barbara Floral Artistry to send flowers to my daughter and son-in-law because of a recent loss. They made a beautiful all white arrangement with eucalyptus they really created something truly lovely my family really liked them a lot. Great job!
MARIE S.
Flowers looked amazing. The detail and time taken to make sure my arrangement made a great impression was on point. Thank you!
Jane S.
Santa Barbara Floral Artistry did a great job. The flowers were beautiful and were delivered on time during a very busy time of year. With no problems. I will definitely use them again.
Thank you!!
LISA R.
Ruben not only sent a gorgeous bouquet to my sister in the hospital on a moment's notice, he did so when his shop was not even open! I said, oh, she won't be there anymore on Monday, and he said, "well, we're going to have to do it today then!" Incredible outstanding and over the top service. I highly recommend.
maroesjka P.
As I upgraded to a deluxe bouquet, I requested a confirmation picture in the message box when I made my purchase. In spite of the fact that the flowers were delivered, no one ever got back to me. There was nothing but silence. Is customer service part of this company?
JAN V.
As usual, Ruben deliverers a beautiful, fantastic arrangement. Such God-given talent.
Thank you
JAN V.
Ruben is the best and the arrangements are always 5 star. The flowers last longer than any other florist.
Thank you for your talent and expertise.
Jan
JAN V.
The arrangement that was received did not resemble the one advertised which is why I gave it four stars, but it was beautiful nonetheless.
Thank you, Ruben. You do lovely arrangements.
Kathleen K.
Sent as a birthday gift to my sister, and she loves these flowers. She had been out, and returned to the beautiful arrangement waiting at her door; she was so surprised and excited. I’m very happy I discovered SB Floral Artistry, and will definitely order again.
Maria G.
I was very pleased with the Patriotic Heart for my cousins funeral. It was beyond my expectations!
Absolutely Perfect!
JAN V.
Rueben was amazing. Very thoughtful and customer oriented. He made a beautiful arrangement for my friend who was over the moon with excitement and appreciation.
Thank you for making her day.
Mary H.
The flowers are beautiful, and the touch of artistry in the arrangement is amazing. The flowers were delivered on time, and the recipient was thrilled. Your online ordering system was a breeze. I couldn’t be happier!
STEPHANIE C.
Most thoughtful and kind person answered the phone. Helpful beyond what I could have asked for. Lei was beautiful. Would order flowers from here again and again.
Lori M.
The flowers delivered were a real disappointment…old, not the longer-lasting ones in the photo.
Carmen S.
Thank you for helping make my mom's Mother's Day sweeter and brighter!
She LOVED the arrangement. They sent me a pic and I was pleased about the freshness of the blooms.
Natalia G.
Excellent customer care, and a stunning bouquet! Many thanks - this made for a lovely Mother’s Day present.
Jeannine S.
My girlfriend was blown away by how gorgeous her birthday flowers are. I will definitely be a repeat customer.
BARBARA Z.
I love these guys! Both Jasmine and Rubin are so attentive and helpful. They prepared the perfect floral arrangement for my mother. Thank you to both of you for your wonderful service and gorgeous flower!
Margarita D.
I didn't see the arrangement but my friends and my son told me it was lovely. Thanks a lot
Marsha P.
The arrangement was very small, about half the size that was pictured. I paid for the most deluxe expensive version. I contacted the company and reported my disappointment and never heard back from them.
Lindsay R.
Gorgeous flowers! I sent them to my mom and they were even prettier than the picture online! They were delivered quickly, left in a shady spot, and I loved that I got an email that they were delivered!! Will definitely use again!
FRANCHESCA G.
Went above and beyond to provide excellent service! Thank you for the beautiful flowers.
Susan L.
I sent these flowers to my sister for her birthday and she’s so thrilled with them. She said that the combination of textures is stunning, large deep green magnolia leaves with deep red flowers, sunflowers and roses, brilliant colors is beautiful!
w A.
Read my emails and listen to vm's I sent. No Answer from you. I spent $200 on a special bouquet and got a off the shelf $70 bouquet. Either replace or refund difference.
JIM H.
Very easy over the phone order. Ruben was vey helpful and courteous. Thank you for helping me with the order.
Sharon B.
Very disappointing and embarrasing. I orders the deluxe. It was very small. It was in a small vase, not a box.
Scotia O.
I wasn't sure which florist to use in Santa Barbara, but my mother was overjoyed with her arrangement. I will be ordering from Santa Barbara Floral Artistry from now on.
Bret N.
Delivery went to the correct address but wrong suite. Contacted company and they said they would deliver the next day. Turns out they gave them to a random person. Owner promised chocolates to be delivered as a way to say sorry. That didn’t happen either. Poor experience and after giving opportunity to make it right they still didn’t fulfill their word. Won’t repeat!
Michelle A.
The arrangement was very small even though I paid for a bigger arrangement and the roses were already wilted.
Isai C.
Delivered on time and even called me to offer options the day of as they did not have the red tulips. Happy with the service. Biggest area of improvement is in the message card. Thought the message I wrote would be printed on card stock or on a nice sheet but it was simply printed on a thin piece of printing paper and did not complement the beauty of the arrangement. Ended up leaving it off.
Elana R.
First time I have used Santa Barbara Floral Industry and I was extremely pleased with the professional way my order was dispatched. Also, on checking with my recipient friend, she said her basket of love floral display was fabulous and the flowers lasted for a long time.
Thank you!
Lisa S.
The bouquet was gorgeous! and the delivery was extremely fast. Just slightly disappointed that they did not add some pink flowers as requested. I ordered Wooden Words. Thank you for your prompt service!
Janey C.
I ordered these for my grandma's 99th birthday and asked them to be extra special. They were delivered right on time and it was a beautiful arrangement! Thank you!
Charlene U.
My friend loved her arrangement and it brought a much needed smile to her face!! Mission accomplished
Stacey N.
Ruben made my wish come true! I asked for something special for a very special person's birthday. He asked a few questions, made a few suggestions and promised me the arrangement would be special and unique. WOW! My very special person LOVED the beautiful flowers and very, very special sweet treat included! THANK YOU RUBEN!!
Carol S.
Beautiful bouquet, very fresh! Was very similar to the above with added leaf wrap to inside glass vase!
Lucinda B.
They were very prompt and responsive. And the flowers were beautiful. I will definitely use them again.
MOLLY D.
My sister-in-law loved her birthday bouquet! She exclaimed that those were the most beautiful peonies she had ever seen.
Ruben is very knowledgeable and helpful. Calling from out-of-state, you sometimes don't know if you'll get good service and beautiful flowers. I got both with Santa Barbara Floral Artistry! And now I have a florist for all special occasions to send flowers to my family in SB.
Lorraine G.
The flowers are gorgeous. I didn’t imagine his awesome they would be. I sent them to a relative who is having a very hard time caring for her husband who is tremendously ill. It truly brighten up her day. She said she never received anything so beautiful.
Thank you from the depth of my heart.
Josephine S.
Beautiful flowers! They looked just the picture and they were the perfect size! Flowers came on time, highly recommend this florist for any of your SB flowers needs!
SUSAN H.
Wonderful arrangement, exactly what I hoped for! Amazingly fast delivery- Fair price & quality!
SUSAN V.
Beautiful birthday flowers! Ruben was very accommodating to my request and the flowers were lovely!
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Florist's Response:
Thank you very much for your feedback and keeping Us busy delivering smiles. We’re so happy to keep Our Beautiful City and Neighbors smiling!
Jewellius G.
The bouquet I received was beautiful. My boyfriend loved it. It was a perfect addition to his Valentine’s Day gift.
Erick S.
Was just a smooth experience from search to paying. Also got to it’s destination in good timing. Thank you for your services.
MaryAnne A.
First timer and you guys definitely impressed. Thank you for bringing a great smile to my face on Valentine's Day
Lauren C.
The bouquet looked nothing like the photo above the flowers were random colors and the hydrangeas were so big they took up most of the space with few roses etc...
Wanted to support a local company but definitely won’t use them again.
Carolyn B.
The bouquet arrived looking even lovelier than the picture. My friend is so pleased to have a "garden party," at least with flowers if not with humans!
Thank you for making it so easy to brighten a loved one's day!
Joyce C.
The arrangement arrived on time and it was a pretty arrangement, and I do appreciate those positives. However, I scrolled through all the arrangements pictured online and chose one that was all white and cream colored, since I know this monochromatic color scheme is the recipient's favorite. The one that was delivered was brightly colored and not at all the palette I chose.
Kristin S.
Ruben at SB Floral Artistry put together an incredible arrangement for my sister and her fiancé. They all went above and beyond and the arrange was breathtaking. This arrangement was beautiful and tropical, everything I hoped it would be and MORE! It really helped make their day extra special.
Patricia U.
Very pleased with service. Last minute order to replace a cancellation by another company.
Will be using SB Floral Artistry for my orders from now on,
LIZ B.
Great service and a great bouquet. The person who I sent it to says the flowers are just beautiful and they smell divine. This was a transatlantic order and Ruben had a real can-do attitude, replying to my emails at warp speed. Thank you very much!
Maxine D.
No problem with the flowers which were lovely but they were, according to the recipient, squashed together in a vase which was too small . When asked where the flowers were from, the person delivering them had no idea nor was there a name and address of the shop. Recipient had to phone me and ask where they were from.
Drema B.
The flowers were beautiful and everything we hoped for to cheer our daughter and son in law!
Silvia B.
The Birthday girl loved it. She said she had never received such a beautiful floral arrangement before. It made her day. Thank you
Wanda H.
This florist’s service was beyond amazing. My daughter loved all the flower arrangements we ordered to make her feel loved on her wedding day. I just asked them to make the arrangements beautiful and that they did!!! Thank you thank you thank you...
Jan E.
I had a positive experience ordering and receiving my order as promised during COVD19. My usual flower shop could not provide next day delivery. I sent the flowers for a coworker’s last day. She loved her flowers, I will definitely use Santa Barbara Floral Artistry again.
Allan K.
Beautiful! Granddaughter loved them ! I only wish that there were more “kid friendly” options as I have 3 other Young granddaughters !
Timothy M.
I ordered the Over The Rainbow and Ooh La La Lillies arrangements for my wife in the hospital, and a Stuffed Animal. She loved it all, especially the fact that the stuffed animal turned out to be a Tiger. Fantastic choice. Thank you so much and I would order again.
Asiya K.
The leaves were all riped up/ damaged and definitely did not look like the photo. Paid $65 for the flowers/service/delivery, not worth it.