Reviews
Melissa S.
Stunningly gorgeous arrangement.
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Florist's Response:
Thank you Melissa...we are so happy you were pleased.
Sr. S.
Great communication about my order of flowers, from confirmation of order, to the flowers having been delivered! To quote the recipient, the flowers are "absolutely gorgeous"! Great service, and I would highly recommend, and will be ordering again in the future. Thank you Peter James!
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Florist's Response:
Thank you Sister Sharon...it was an honor considering the Birthday arrangment was honoring 94 years.
Rhonda D.
Wonderful customer service and exquisite floral arrangement. The person who received the flowers was so surprised and so happy. Thank you!
Sandra S.
The floral arrangement that was delivered looked different from the picture above. While beautiful it wasn’t nearly the happy coor of the picture above. The delivery was great. There was an issue with access to the apartment but the gentleman called me and I obtained the access code and delivery was completed. I would use Peter James again.
Andrea T.
receipients loved them! i had wrong # and they called me to alert me to try to reach receipient bc weather so warm. i really appreciated that. very fair delivery price and nice to work with local florist!
JoAnn C.
I was very disappointed. The flowers were in too small a vase and were not as pictured. I expected a far better presentation.
Martin B.
I’ve used Peter James Floral Couture several times in the past but this last experience has pushed me to the point where I will take my business elsewhere. I live across the country and wanted to get my mother flowers for Mother’s Day. I went online and picked out the flowers I wanted. Based on the standard arrangement shown on the website, I opted to choose for a higher priced deluxe version. When my mother received the flowers, she sent me a picture and I was shocked to see that the arrangement Was smaller than the standard version shown on the website. While my mother was happy with the flowers, I was extremely disappointed with the fact that what was delivered was not as I expected. I called the flower shop and they were wet short and extremely defensive telling me I needed to send them the picture to prove to them what I was saying was true. I was taken back the way they we speaking at me, rather than with me. I found it very rude. I did send the picture Along with an explanation that through the website, I could not get the order to process without a tip. I felt the arrangement price was very expensive and did not justify extra monies above what I was expected to pay. However, the website kept on placing a 10% tip onto the order before I process it. I wanted the flowers to get to my mother quickly. I simply accepted the 10% tip charge and process the order. The flower shop called me back and agreed with me that The flowers were not the deluxe version and they would send out a new arrangement to replace the one that they sent. I told them that it did not make sense to send out a new arrangement after my mother already received a flowers. It would be better for them to simply give me a credit. This was probably the best way to handle And would be most convenient for the flower shop so they don’t have to spend more time over the busy day making another arrangement and driving it to my mom’s house. The Flower shop representative seemed very frustrated and rudely asked me what it is I was looking for. I told him to simply charge me for the standard arrangement price which he agreed to. Clearly, he did not read the email that I sent him with the pictures I sent because he did not even address the online ordering system, which automatically added a 10% tip. I told him about it and once again, he seemed very frustrated with me and asked me again what it is that I wanted. I told him I wanted the tip also removed. And that ended the discussion abruptly. I’ve never seen Customer Service like this before. I will never go back to this flower shop. They need to work on their customer service if they are going to remain in business. And this comes from someone who very rarely post reviews or comments on poor service.
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Florist's Response:
Hi Martin...we are so sorry that you felt that you were cheated in some way. My internet site is controlled by an outside entity and there is no way the tip is always included, as that same day many orders came through without tips .... and furthermore you did not even give me the chance to send another more beautiful arrangment and then your Mother would have had 2 arrangments. We strive to make each and every customer happy but instead of letting me make you happy you chose to go the other way, that is something I can't possibly understand.
patty g.
Beautifully done and delivered. Thank you!
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Florist's Response:
Thank you Patty for your business. The arrangment you chose "Botanist's Dream is one of our favorites.
Patricia L.
Beautiful arrangement (looked even better than the picture)-artistically done-easy online ordering-flawless delivery
I worked in a florist for years and this one is top-notch in my opinion.
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Florist's Response:
Well Patricia that is quite the best review... Thank you so much. We appreciate compliments and yes we are not florists we are Artists.
Maureen H.
Beautiful arrangement. Ordered online at night for a friend’s birthday and arrived early morning the next day. Great service, gorgeous flowers!
Michele F.
So easy to order a gorgeous arrangement on line. It was delivered locally within the hour!!!! The recipient sent a photo and she was thrilled. Sometimes florists deliver the skimpiest arrangements for a high price.
PJF created a lush and beautiful piece that was truly value for money. Would use them again for certain.
Katie M.
The arrangement was beautiful. I received a call when the addressee was not around to receive the delivery and the delivery was delayed until the next day when the addressee would be available. Great customer service.
Jennifer G.
Peter James Floral exceeded our expectations—with a gorgeous bouquet for the price. Best customer service I’ve experienced, too. Look no further!
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Florist's Response:
Thank you Jennifer...for the kind words
Charles B.
Peter James has the most professional customer service. The suggestions for the arrangement and the service was the best! I will use them again and recommend them to anyone.
Barbara V.
I can't thank you enough for the stunning Valentines custom arrangement. It is beyond what I could have dreamed for and was delivers perfectly. Definitely will order again!
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Florist's Response:
Thank you Barbara for trusting us with your Valentine's arrangement and your WEDDING!!!! Stay tuned.
Jp T.
The arrangement was stunning, as always! My friend was over the moon-
Peter James consistently delivers beautiful designs with top-of-the-line flowers. I became acquainted with them as a recipient of their flowers and now they’re my go-to florist. Run, do not walk- you won’t be disappointed!
Sarah M.
Thank you to PeterJames Floral Couture for the gorgeous flowers and quick response/delivery. I felt cared for from order to delivery. Amazing customer service and consideration. The arrangement was stunning.
Malgorzata V.
Unfortunately the floral arrangement did NOT look anything like the picture. The florist used bunch of pine instead of orchids.
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Florist's Response:
I apologize for the substitution but the cedar was used in place of the Irish bells so that we could get the same look for your arrangment. The correct number of lime green orchids were in the arrangement...as were an exaggerated number of green hydrangea to make up for the said substitution. We pride ourselves on our work but when I substitution has to be made, we do it accordingly to shape length and price. I am sorry that you have mistaken the Irish bells for orchids in the picture
Amy M.
Sending flowers at the holidays is always hard because they all look so similar. Peter James out did themselves! The goal was to make the recipient feel that this unique bouquet was more beautiful than anything that they had received and you exceeded expectations! Thank you for your artistic design and the gorgeous flower selection!
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Florist's Response:
Thank you Amy for supporting our small business. We try and make each and every arrangement as unique as possible.
Regina C.
Mr. Peter is actually a neighbor & friend. He personally delivered the arrangement for My Mom's 80th Birthday! The arrangement was gorgeous & Mom loved it! Thank You
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Florist's Response:
My pleasure Regina...plus I got to kiss and wish your Mom a Happy Birthday!
Kristen C.
This shop has high quality flowers and design. The arrangement was stunning and the delivery was quick! This will absolutely be my go-to florist moving forward.
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Florist's Response:
Thank you for choosing us.
Deborah C.
Absolutely beautiful. I sent to my friend on her wedding anniversary and she loved it.
Thank you
Beth L.
I found Peter James Floral Couture when I searched florist in NJ. I asked them to do a custom arrangement for me for an engagement party. I asked them to do a bohemian theme to go with the theme of the wedding. Peter James created such a beautiful arrangement that went so well with the theme of the party. The recipients LOVED it. Don't hesitate to use Peter James and trust them with your custom arrangements. I will definitely use them again!!
Deirdre L.
My Aunt was delighted to receive this beautiful English garden floral blend which will last for awhile on her table which she will continue to enjoy. Great work!
Suzannah M.
My sister loved it!! She said that the arrangement was absolutely beautiful and that her in-laws all loved it too. She used to work in a flower shop herself, so she has high standards. Thank you so much!!
Deirdre L.
Springtime in February! Beautiful!
Thank you once again for a lovely floral bouquet that has brightened the world of a loved one. You are the best!
Dorothy N.
I ordered these as a get well gift for my niece. I did not see the arrangement in person but I loved the look of it on your website. I am happy to say it did not disappoint. The English Garden is truly lovely. My brother saw it too and was very impressed. It looks like you now have three new customers.
Carol C.
Your Florist was recommended by a friend and I have to say I was very pleased with my order. It was absolutely beautiful!! Also, wasn't sure it would be delivered on time since you are closed on Mondays, and would only receive the order on Tuesday, but, it was on time and within the perimeters I needed it to be delivered within. Thank you so much! I would recommend your business to all my friends and co-workers.
Lisa G.
The recipient sent us a picture of the arrangement and it looked beautiful! She was delighted with it and told us that you are her favorite florist! Thank you very much for your prompt, excellent service!
Kam w.
I ordered flowers with Peter James to send to two friends who were celebrating milestone birthdays - one who was turning 50 and the other 30. The flowers were absolutely beautiful. He did such an amazing job putting them together. And, not only that but he went above and beyond by hand delivering the flowers to one of the recipients on the day he was not scheduled to work. Thank you so much, Peter James. I would definitely order flowers from you again!
catherine M.
We have found the best Jersey shore florist! This is our second time ordering flowers from Peter James Floral. We live in Florida and ordered flowers for our sister-in-law’s birthday because we read so many great reviews. Both times, the arrangements were nothing less than spectacular. So unique, with a gorgeous combination of colors, variety of flowers and such attention to detail. Our sister-in-law absolutely loved them! Thank you Peter James for a beautiful product!
Amy W.
My mother-in-law LOVED the flowers - they were absolutely beautiful! Despite an issue we had with the delivery date - Peter James and his staff went above and beyond to make it right and get these flowers delivered. We are so appreciative of their efforts. The arrangement is pure art! Thank you.
Danielle P.
Really great process from ordering through delivery, flowers are beautiful. Thank you so much, will definitely come to you again.
frank v.
The flowers were beautiful. We have used you before and were not disappointed. You made my wife special day more enjoyable.
Sincerely,
Frank Vasta
Susan M.
“Words cannot express my gratitude for your kindness and compassionate during these troubling past few days, flowers can”
This was the message attached to the stunning bouquet of flowers and Peter delivered. The sweet, artfully arranged bouquet literally brought tears to her eyes.
Peter James is the absolute best we are lucky to have him in our area.
Cori D.
Gorgeous. Gorgeous. Gorgeous!!! My mom's Mother's Day flowers were absolutely stunning and even more beautiful than the picture! Thank you!
Crystal O.
I was floored by how impressive the bouquet was! I received photos from the recipient and literally asked if the flowers were real, they looked so perfect! Will definitely purchase from you all again!
Davis K.
My friends loved receiving their flowers. I saw the photos. The bouquet was really beautiful. Thank you!
Deirdre L.
A beautiful bouquet brightened the day for my Irish Aunt on her birthday. Well done Peter James!
Heather K.
Peter James did such a fantastic job. The arrangement they put together was fresh, beautiful, and even better than the picture online. Better! They delivered the flowers first thing in the morning and it was a lovely surprise. I would definitely use them again. Thank you!
Ciara R.
I ordered flowers for same day delivery. Not only were the flowers more stunning than the picture online, but they were delivered within hours of their opening. I would highly recommend!
Christina V.
PeterJames Floral Couture couldn't have done any better with my request. Peter called me immediately after receiving my order (that included a very detailed request). We chatted a bit about the arrangement-which was going to be somewhat different than what I had requested. Peter promised to send a photo of the arrangement, however, I trusted that he was going to get it right. I was absolutely correct, the arrangement was breathtaking and exceeded expectation! I will contact PeterJames any time I need flowers and/or a floral arrangement. I highly recommend this floral business, you will not be disappointed.
Karen S.
The receiver sent me a picture with a thank you so I was able to see what was sent. I was disappointed to see that it looked nothing like the picture showed. I would have definitely ordered something different. Thanks for the timely delivery tho.
Davis K.
Outstanding! Excellent customer service and a beautiful bouquet delivered perfectly on time.
Jeri H.
Gorgeous work and presentation from one of the best there is! What is delivered looks exactly like the photo and lasts! I was the lucky recipient of one of these beautiful arrangements and 2 weeks later it was still looking pretty!
Saman F.
The flowers were for my boss for her birthday! She absolutely loved them and said the roses smelled amazing. They were stunning. Your website is easy to navigate and ordering was super simple. Thank you!
Margaret Z.
Always happy with the flowers I order from Peter James Floral designs. Thank-you also for the reminders to send flowers! Very helpful and makes it easy to re-order.
Joy H.
Sent these to one of our clients for as a congratulatory gift. She absolutely loved them, the picture she sent showed the arrangement and it was quite beautiful!!! Very happy!
JoLayne m.
Thank you for sending such a beautiful arrangement for my dear friend's birthday. I live out of town and found good reviews on your shop which is local to my friend. The selections at PeterJames are very lovely, the ordering was easy, and the communication about the delivery was a nice touch.
Dale M.
First time Peter James customer here. Wow. Wow. Wow. The beauty and abundance of the arrangements we received were remarkable. Truly exquisite flowers—fresh, and unique. Outstanding customer service resolving a minor delivery issue. Peter James has made a loyal customer for life. If you’re looking for truly one of a kind magnificent arrangements for any occasion, Peter James is your place. I’m going to start making up occasions to send Peter’s arrangements!
Mark T.
I ordered this arrangement on line for a friends Birthday in New Jersey. I am pleased with the arrangement and the service. You sometimes never know who you are dealing with or what you really get sent when doing it all on line. I would use again. Linda from Arizona
Alysha F.
Beautiful Blooms and amazing service per usual! I can always count on them for the most gorgeous arrangements.
Deirdre L.
Peter creates beautiful arrangements with a wide range of colorful flowers. He creates a lovely palette of colors utilizing different types of flowers.
I have ordered flowers from him several times for both happy and sad occasions and he has never let me down. His work is admired and greatly appreciated by all who I have sent his flowers to and I will continue to order from him in the future.
Thank you Peter for your floral arrangements that bring smiles to my family and friends!
terri c.
Hi - I ha e never used you before - but have a lot of friends who live in the area- I did not actually See the English garden that was send to my friend! She said it was beautiful- I send lots of flowers and would
Love to see what is actually sent! The online service was super easy to use and your website has some beautiful pieces to choose from - delivery was timely - I would
Leave 5 stars if I would have actually seen the piece
Adria G.
Absolutely well done! Appreciated the thorough follow up and consideration to details of my order. The recipient of my order said the arrangement was so beautiful, thank you again.
Shannon K.
Yet another BEAUTIFUL arrangement! I have forgotten until last minute about getting flowers for my best friends mom and this man always pulls through! Definitely would recommend to anyone I know! Thank you so much!
Lauren A.
I received a bouquet from Peter James that my firm sent me for my recent promotion. I have to say i was totally floored at how stunning, unique, high quality it was that I immediately tucked away the card so I wouldn’t forget to use them again. I loved it so much that I decided to order flowers a few weeks later for my mother as a surprise and once again was totally thrilled when my mom sent me a picture of the flowers. The creativity that goes into their designs is absolutely top notch. They have an amazing selection online, delivery was very pleasant and professional, and the owner was lovely. I will never go anywhere else for flowers again. And if I have an event they will be my go to for sure. Try them. They will not disappoint.
Laura C.
Absolutely beautiful arrangement! I live out-of-town but wanted to use a local florist and found your website. The whole process went smoothly from start to delivery. You made my friend feel extra special with your stunning design work. It looked even nicer than the picture shown on website. Thank you!
Darrin O.
Dire need to shop for a florist, I’m in NY and needed something sent in Allenhurst NJ.
A quick search for local florists in the area i found Peters.
Selection looked beautiful and elegant.
The best was response and delivery, I received notification hand delivered in a couple hours.
Would gladly use this service if needed again
lori f.
Recipient said it was better than anything she would have picked up for herself. Truly enjoyed by all. Beautiful arrangement and delivery was quick.
Madelynn F.
the flowers are beautiful, just what I wanted. The delivery was on time service was great!! Thank you, I will use you again for sure!!
Amy M.
Peter James made it both easy and created beautiful art out of gorgeous flowers. I am so glad that they provided the opportunity to book everything on line and that it was done the same day! I will look forward to using them again.
Jenna G.
Speechless! Excellent service. Ordered a bouquet from Florida to be delivered in Absury Park. They were extremely helpful and accommodating, calling me personally for order updates and ensuring it got to the bride and groom on time! Trusted them to work their magic and as you can see they did! Highly HIGHLY recommend. One of those businesses that remind me why I shop local!
Karen M.
Stupendously beautiful. Bouquet purchased at a distance and one never knows what they're getting but PJFC delivered an original, thank you!
Dolores C.
I sent these flowers to my sister-in-law who was spending Thanksgiving alone. She was “over the moon” with the floral arrangement style and colors.
Flowers were delivered timely and driver was exceptionally courteous.
Thank you!
shahrooz z.
Great service. International order, delivered in 2 hours.
. . . . . . .and great flowers
Alisha M.
The flowers were beautiful and looked very similar to the picture. The recipients received mid day, so they were able to enjoy. I ordered the day before and the process was easy and efficient. I would use this company again. Thank you!
Gregory F.
Excellent experience from beginning to end. I would have hoped the person delivering the flowers would have had a mask on, as Covid19 is still very much out of control as of the writing of this review. However the flowers were perfect! Thank you.
Leslie B.
I have sent flowers from Peter James Floral several times and they always exceed my expectations. The arrangements are truly gorgeous and a step above. I highly recommend Peter James Floral.
Gregg W.
PeterJames provided same-day delivery with no stress and a great deal of heart. The price was affordable, and the arrangement was wonderful.
Lisa L.
As soon as I saw the website I knew the flowers were going to be amazing. When I saw them in person I was thrilled with them.
Debra G.
Greetings from Portland OR -
Ordering flowers for a special person is not easy - some many florists have the SAME arrangements that lack personality. I loved the selections on your website and was so happy with the arrangement that was sent to my best friend! The picture she sent - showed that the flowers exceeded my expectations. So now Peter James Floral Couture is gonna be my "go-to" florist when ordering flowers for delivery on the Jersey Shore!
Sydney C.
Terrible flowers they looked dead and very stale. I Will not be ordering from this florist again.
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Florist response:
I am so sorry that you were unhappy with your arrangement..but a simple phone call to me and i would be happy to pick it up and replace..you ordered a specific design and the flowers had to be ordered and were fresh...I will be sending out another order today.
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THAT is so KIND thank you and I will certainly be ordering from you again!
heidi L.
Thank you very much for such amazing white glove, door to door service! My best friends were delighted by the gift and they are simply beautiful and even more stunning than on your website!
Kind regards,
Heidi
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norma C.
Flowers were super fresh and gorgeous! Delivery guy called when he dropped them off. Will definitely use Peter James again!
Michael W.
I moved away from the Jersey Shore years ago, and I count on Peter James Floral Couture to send flowers and good wishes to my family from afar on special occasions. They exceed expectations every time. Beautiful arrangements. Healthy, vibrant flowers at all times of year. Stellar customer service and professionalism. I'm glad to have found such an excellent florist back home.
Stephanie H.
Peter James's feel for color, shape and texture is just extraordinary. The Spring Mix my friend received was a gorgeous mix of mauve and green, and he told me they are the most beautiful flowers he has ever received. I cannot recommend PeterJames Floral Couture enough!
Matt p.
Flowers were beautiful. A substitution had to made but I was notified immediately... and I actually liked the arrangement even more! Delivery was prompt & courteous. Very happy with everything.
Lynne W.
Not only were the flowers exquisite, but Mr. James called me himself the morning after I'd placed my late-night order. He let me know that he could fulfill the order that day, but he wanted me to know that he had fresh roses arriving that afternoon. He advised that if we let them drink overnight, they would be longer lasting. Truly exceptional service.
MICHAEL S.
Peter was very conscientious in delivering the flowers I ordered. I even had the wrong address and he called the recipient and got things straightened out. And delivered. Sent me a text with a pic of the arrangement. His shop was great. Thank you, Peter.
Michal G.
I ordered flowers for my mother’s birthday during corona when there were barely flowers around but I wanted her to have something since she was celebrating alone. Peter James used what he had in a stock and made a beautiful arrangement that really warmed her heart!
Thank you so much
Highly recommend!!!
Janet C.
Thank you so much , the arrangement is beautiful and the customer service was terrific. Sorry you had to chase down the receiver
Paula P.
I sent flowers to the wrong house and PeterJames was incredibly kind in correcting "my mistake" . He could not have been nicer!
maria m.
My floral give was so beautiful. My friend was delighted and sent a picture of the flowers. They were even more beautiful than this picture.
Thank you for exceeding any expectations.
Maria
james b.
Peter James assemble the most beautiful floral arrangements. Delivery is as promised and they are extremely helpful.
Margaret M.
These folks NEVER disappoint - Incredible service and even more beautiful flowers. If you have any floral needs look no further! Creative and beautiful - anyone who sees the flowers, not just receives them, cannot help but smile.
Sophie S.
Amazing experience , the address I had my flowers to was difficult to gain access to and had unusual business hours yet my flowers arrived with no problem or difficultly at all... I was very impressed, they just seemed to somehow appear in the venue when my husband arrived for his meeting, the perfect surprise... such a smooth operation!!
Thanks so much for making his birthday a perfect one!
Sophie Smith
charlene b.
Wanted to send my friend something special for her birthday, I looked up local florists as I have been disappointed in the past using services like FTD because the arrangement received looks far different from the one I selected. Not the case here! My friend sent a picture and they looked better than the online photo! they were absolutely
beautiful! Thank You!!!
john Z.
Very personal service even though I ordered online. Peter called, we discussed the order and he sent it on Sun when I needed it. They don’t usually deliver on Sundays. The arrangement was very fresh, and stunning to look at. I would recommend Peter’s work & service without reservation.
joan o.
Super easy to order online for same day delivery. Flowers were beautiful, communication was awesome. It was a 10 degree day and they made sure the flowers would not be left outside. Will definitely use again.
Beth P.
I sent the Lime Orange Sherbet bouquet for a birthday gift and the recipient was absolutely delighted! Gorgeous.
Nancy Z.
The flowers were beautiful and exactly as pictured. Nice gift for my friend who is grieving the death of her father. Thanks!
Herman H.
Awesome awesome awesome
I ordered for a very special person. I found a nice arrangement online that I ordered. I got a call from Peter James the morning of the delivery to inform me that they did not have exactly what I ordered. Some of the greenery they did it have. They asked if ok to use some local grown hydrangeas. I told them it was in there hands and I just wanted to se a pic before delivered.
Two hours later I got a picture with the most unbelievable hydrangea. The arrangement was way over what I was expecting. They did a incredible job and made it up in spades. They arrangement they made was far better than what I was expecting. I would have paid much more. But they never even asked for me to pay the difference. These guys and gals are great to work with. Getting ready to use again in two days.
Deborah G.
Gorgeous work and quickly, too! Peter was in touch to check whether a different colorway was acceptable (it was) - not many florists check about alterations, so this was a welcome surprise. Before it was delivered, he even sent a pic! The result was outstanding and the recipient loved loved loved it. Highly recommend.
lori l.
The flowers were stunning and the customer service was incredible -- even reaching out to make sure we o.k. with a slight change in one of the blooms that was being used. I will definitely use PeterJames Floral Couture again!!
John M.
Very accommodating, prompt responses, gorgeous flowers, even the delivery driver made it special. Highly recommend them.
pamela h.
Almost every aspect of the service was great. Same day delivery, keeping me posted on the status of the order, etc. I was a little disappointed that the final product did not look like what was shown on the website. I know there is a disclaimer about using similar items if necessary, but I didn't think the final product captured the muted color aspect of what was advertised. Just a little complaint. Mostly very satisfied.
Marianne S.
I am a new customer and I recently placed an online order for a floral arrangement to be delivered. Shortly afterwards, I received an email from Peter letting me know that some of the flowers in the arrangement that I chose was not available. Peter offered a few new options. Since I am not a floral expert, I totally let him use his expertise and creativity. Boy, did he hit the mark! The arrangement was up and beyond magnificent! (He even emailed me a picture of the arrangement) Thank you for everything and thank you for delivering them within the time frame I needed them to arrive. I am now a lifetime customer!!!!