Reviews
John H.
I could not be more disgusted with Park Florist - Martinez! I ordered this arrangement as a congratulations gift for my daughter's new job. It should have arrived Monday, but didn't. Monday afternoon I called Park Florist and was told the florist would call me later that day.
Mid-afternoon the following day, not delivery, no return phone call, nothing! My best advice is call: CHAR'S FLOWER SHOPPE, 1252 Pine Street, Martinez, CA. 94553. Phone: (925) 228-1100
Arlene P.
The order was refunded because the flowers were never delivered. The representative I spoke with processed the refund appropriately.
Michelle C.
As of yesterday, 9/14, it was not delivered as promised. Tomorrow is my dad's actual birthday and I really hope it gets delivered then.
Janet K.
The flower arrangement didn't have gerber daisies and instead had lilies. We picked this arrangement because it didn't contain smelly flowers. A lot of people can't handle smelly flowers. However, the arrangement was the same color scheme, but it looked chaotic. Nowhere near the picture (and we opted for the additional flower upgrade). They also sent the wrong card. It said happy something and these were get well flowers. I have a picture I wish I could post..
Barbara F.
The flowers were exquisite the most beautiful arrangement I’ve gotten so far besides my wedding day flowers thank you so much for making a difficult day for my mom brighter. Xoxo
Paul M.
The Fiesta Bouquet was received same day delivery. The recipient was so pleased as were we with the quality of the arrangement
Traci R.
It was a very busy Mother’s Day for the shop and I received one of my flower arrangements. They didn’t have the second one so they delivered the second one the next day with huge apologies and a third one for myself to make up for the mistake which was more than generous, the flowers are beautiful. They are all lasting so well I love this shop. Thank you so much!!
Easton W.
This was the most beautiful floral arrangement! My mother loved them for her birthday! Thank you so much.
Brenda B.
I purchased this classic beautiful arrangement on line and had it delivered. Ordering was a breeze and delivery was as requested. The recipient loved the bouquet. Overall my experience was positive.
Jamie H.
We were so pleased with the bouquet we sent! It was even more beautiful than the photo advertised. We will be ordering from you again!!
Steven S.
I ordered this plant arrangement on Friday, February 23 asking for it to be delivered on Saturday. February 24. It was not delivered in spite of the website boasts of “same day” delivery AND a $20 delivery charge.
Jeremy H.
Highly recommend Martinez Park Florist! The bouquet I ordered for Valentines Day was beautifully done and my Valentine absolutely loved it! I will be using you again! Thank you!
LINDA M.
The arrangement looked exactly like the image on the website. Very festive, arrived in a timely fashion, and well received by the recipient.
Marina G.
The flowers were made exactly as on a picture. The service were impeccable. I was really impressed. Thank you, Danny.
Tanya S.
I was a bit disappointed as the arrangement didn't look as full as I had expected.
I also had requested for a Monday delivery due to the heat and I was told no problem they would deliver on Monday Oct 9th.
They delivered on Saturday the 7th.
Jason P.
Horrible untimely delivery service. Was to be delivered for my wife's 50th birthday and they did not deliver it to her work during business hours. Had to redirect to home and it was delivered at 530pm. Over priced and not work my time. DO NOT ORDER FROM THIS FLOREST.
Chris T.
I've happily used Park Florist for some years, but my most recent interaction deserves high praise. I had ordered a birthday bouquet for my mother, but sadly she died two days before their delivery. I phoned Park Florist's contact number where a very helpful and sympathetic man changed the message and bouquet to go instead to the caregivers at Mom's facility. This was beyond my expectations. Support local businesses!
Don M.
The arrangement was for my Mother. She received the arrangement after if was left on her porch in the sun for most of the afternoon. The flowers wilted. She told me this is the third arrangement she received from this Florist that was left on her porch without any notice. I recommend you take the time to call the recipient to avoid them being left outside in the elements.
Thomas S.
Absolutely horrible, my wife was delivered flowers that were no where close to what was ordered. I called and still haven’t been called back.
Markeesha W.
I am disappointed in the same day delivery option for my order. My order was placed yesterday, May 10th at 10:34am, my order was not delivered until this morning, May 11th around 740am. I wanted the flowers delivered on Wednesday because that's the day our Nurses are both working. We're celebrating Nurses week and it would have been great to give it to them while they we're here at work. One of the nurses is off the rest of the week so now we will have to drop them off at her house.
Also, I did call twice, once at around 3:11pm and again at 4:26pm to get an ETA. i did informed the person i spoke on the phone with at 3:11pm, one of the nurses shift ends at 4:30 and the other 5. I was told they would let the driver know. I understand it was a busy day because of the Mexican Mother's Day holiday, but if same day isn't an option, it should not be displayed on the website. Especially if a fee is included.
Ryan E.
The flowers were great, I appreciate it. The only thing I have to say is the card was inaccurate and left off who it was from.
LYNN K.
Thank you for delivering the beautiful bouquet that I ordered for my sister. You all did a fantastic job. The bouquet was the quality that I ordered in size and presentation. Delivered on time as promised.
I will definitely use your services in the future.
Thanks again.
PS I ordered from you after Amazon flowers delivered a terrible bouquet that totally did not come close to representing the picture of the bouquet.
Lynn Kennedy Baxter
William G.
Made a last minute order for next day delivery and everything went perfect. The arrangement was beautiful and arrived on time. The person receiving them was delighted and the flowers truly brightened her day! Will use Martinez Park Florist again.
Paula P.
My Mom loves them! She said the arrangement is beautiful. Delivered timely on the busiest flower day of the year.
Patrick G.
Hey Park Florist Personnel ............
My thanks to you for the wonderfully super-duper bouquet you created and delivered for me to my sister yesterday. She was elated with the beauty of your presentation! You can take it to the bank that whenever I'll have need of a florist down there in the Bay Area I'll be calling on you folks at Park Florist to take care of my needs!
Thanks to all of you once again.
Patrick
JoAnn P.
I had an arrangement sent to a friend and they were thrilled and said they were beautiful! Just as expected with good quality and prompt service. Highly recommend.
Cindi M.
These flowers and vase are utterly beautiful. I sent it to a friend for a thank you. And she just raved about the beauty of this Bouquet!! ❤️
Ron D.
Definitely didn't look like the pic, could have been much more vibrant and the delivery was scheduled for Sept. 24 and it was delivered on the 23rd and left in the hot weather when no one was home....I purposely scheduled for the 24th when someone would be home
Amber S.
I am extremely disappointed with this service. I requested for same day delivery, online states it was able to provide same day service. My friend NEVER received my order and it was suppose to go to a funeral that is today. I called numerous of times and it did not go directly to the florist, I only use local florist shops in areas. It was similar to a 1800flowers answering service and they relayed to me that the delivery person will call me with an update, I was told that twice and never got a call. Terrible service.
Leigha M.
The drop off was way late… and I also had no info about when it was being delivered or anything.. I called to get some information about it and the lady on the phone was absolutely no help.. let alone the flowers looked terrible when they finally did arrive and they were missing the balloon we had attached to the arrangements. I will 100% never order for this shop again, nor will the people who received the arrangement. I completely understand that sometimes things run let and that is totally okay! But I could have AT LEAST gotten a text or a call… We kept the people waiting for the arrangement waiting around to receive them, they then missed their dinner reservations. I get that sometimes things happen, but the least you can do is update your customers… I feel like this is just all around not good business or customer service.
Katrina C.
I ordered flowers for a Birthday with such short notice, and I couldn't have been happier with the Florist and the bouquet that was delivered. I specified that the recipient was allergic to a certain type of flower, and the florists were so kinda and accommodating. The bouquet was beautiful and so lively. Not a single crushed or dead flower in sight. I will absolutely be using them in the future!
Suzanne C.
Super happy! I sent this special sympathy plant to my sister. She raved about how beautiful it was and sent me a pic. It was even more beautiful than on the website. She loved that she can put the angel plaque in her garden and that I sent her a plant which will live on. Thank you so much!
Lillie S.
This floral arrangement was over and beyond what it looked like in the photo online. The flowers were in full bloom and the arrangement was very large and gorgeous. This was a birthday gift and my aunt was impressed. Thank you!
Patrick M.
Their products are good. Their communication and customer service could be better. No delivery confirmation and no response to email regarding delivery. Communication is key to keeping customers.
Marie G.
Just as pictured. My grandson loves them for his 5th grade promotion. Park Florist never disappoints. Thank you
James J.
By the time the flowers got to us at 5.30 ish last night, a lot of them were wilted. The roses look almost dead already. My wife loved the vase, but not so much the state of the flowers. I have photos should you want to see them.
Laurel K.
My mother was ecstatic to recieve these at work. I have a photo but I don’t think it will upload here.
Denise K.
She was delighted and said the arrangement was just beautiful!! Everything was so fresh and colorful!! Thank you.
Sharon M.
The flowers were delivered as promised. They really brightened our aunt's day! Thank you so much!
Jennifer N.
As always BEAUTIFUL! We are out of town, but send mom flowers from Park Florist in Martinez. They deliver beautiful, fresh bouquets on time and we rest assured she will enjoy them each time! Thank you! For brightening our days each time we order from you! We got the Fiesta Premium this time and it was bright, looked similar to picture, and had great seasonal flowers and was received by mom with a big smile! Confident you can count on them!
Susan L.
It was my first time to use Park Florist in Martinez. The beautiful floral arrangement was delivered on time and the recipient loved it. With that said, I am a satisfied customer! Thank you!
Cynthia B.
My brother said that whoever arranged the flowers loves what they do. Thank you for making our Mom's special day special indeed.
Pat A.
They were very happy with the arrangement. Thank you for doing such a nice job and so quickly!
Karen V.
Recipient sent a picture of the arrangement they received. It was just like the picture on the website. My only complaint would that I sent an email to the florist to add a little something to my card and never heard back from them so not sure if it was changed or not.
Barbara s.
I purchased sympathy flowers and had them delivered. I don't live near to Martinez and I did this on line without knowing the florist. I was very pleased when I received I call from the person I sent them to telling me they were absolutely beautiful. Also, they were received on time. Thank you for your service to my family at a very hard time.
Ron P.
It was quick and easy to order .The flowers were beautiful and my sister love them .
Thank you for the great service.
Ron
Judith S.
I was very disappointed to find out that some of the greenery included in this order was plastic! Plastic in a fresh flower arrangement is unacceptable. This was an order of $125+ .
Although I made a complaint via I have had no response.
I will not use this florist again.
Gladys R.
TERRIBLE. I placed the order online the day before my daughter's B-Day. Then I called the day after around 2pm and the person who answer didn't know about the order. Then He said it will be delivered between 4 / 4:30pm. I called again around 7:20pm and still they didn't know anything about it. And besides that the bouquet was not what I order. Only pine tree leaves that looks like they picked them from the trash with the plastic imitation christmas umbrella. NO FLOWERS, NO BALLS, NO EUCALYPTUS LEAVES, NO PINE CONES NOTHING.
So, I need my money back.
Jean-Karim D.
Great customer service and beautiful flowers delivered on time and as shown in the picture.
Kristiene L.
I love Park Florist!
I live out of state. They make it super easy for me to send a wonderful floral arrangement to my Mom, no matter what the occasion is.
Patrick M.
No communication other than my order confirmation. I’ve ordered from many other companies and ALWAYS received a delivery confirmation. Probably won’t order from this company again.
Lisa F.
My mother in law loved her flowers and I am in Louisiana and always order from you guys, never had a problem, very happy!!
Claudia M.
The flowers were just beautiful. I called to add a name on the card, but it was not added. Not happy at all.
Claudia McCabe
nancy m.
My friend lost her pup, so I sent these in sympathy. She said they were the prettiest bouquet she ever saw. Thank you for doing such a great job, for such a solemn day.
Scott P.
Flowers were excellent. Delivery was a fail. Flowers were left at the door of a closed office. Lucky an employee saw them and delivered them to my girlfriend at the correct address.
Chris B.
Flowers arrived in a timely fashion and the arrangement was very appropriate for the occasion! Thanks Park Florist!
Carmen O.
Easy to navigate on their online system. The flowers arrived quickly and were gorgeous! Even prettier than in the picture on the website.
Mary A.
The flowers are beautiful-white roses. The vase was a little elephant, perfect for a little boy. I would have like to see some blue carnations just to add more "boy" color. They were delivered on my requested date. I was very pleased with my experience. Ordering from a florist that I have never worked with before, it was a positive experience.
Mary A.
La Crosse, Wi.
Matthew S.
Bought the Fields of Europe Romance. Looked like the picture for the most part.
But I paid an extra $20, or about 30% more, for the upgraded premium option and didn't feel like there was noticeably more blooms in there.
The sell was, as pictured with more blooms. But for the 30% premium option, there was no significant difference.
The order looked close to the picture, but paid for extras and it fell short.
Rodney A.
the bouquet was just as it was pictured. It was delivered on the day it was promised. I live out of state, so being able to order flowers from a dependable local florist is just what I wanted.
Kellie S.
It arrived just like this picture. Thank you my sister was very happy and loved them. I wanted to purchase flowers local to support our community and you did a perfect job.
Thank you again!
Ted P.
I used Park Florist in Martinez before and they were very good. This time they left the flowers at the top of the driveway, the vase tipped over and the water was lost. Did not find until the next morning.
After spending ~$100.00 with a $20.00 delivery charge the least they could do it to bring it down the driveway.
I will never use Park Florist again.
Mark S.
I am happy with the service and flower arrangement for my Sister. I recommend this Florist .
Lisa S.
He received the black Chevy Camero instead of the red Ford Mustang, and he hates Chevys. I saw both options on the website, and chose the Mustang. Disappointing that he did not receive what I ordered.
Laurence G.
I had requested a custom flower bouquet to have as much yellow flowers as possible as that was the recipients mom's (who had passed) favorite color. It was a huge dissappointment to have my friend send a picture of an all white bouquet. Park Florist didn't even try to contact me to at least let me know. If Park Florist had called to let me know, I would have been very understanding. For the lack of communication on a custom request, I am giving a 1-star rating.
Lisl H.
I deducted one star because what I ordered was not what was received, despite my leaving a note to contact me if changes needed to be made. Having said THAT, the bouquet that was sent was fabulous & the recipient loved it! LOL...I think she liked it better than what I picked. Maybe these folks know better than me. ♥️
Rosemarie C.
Because of the pandemic, my brother and sister-in-law could not go to Hawaii for their 42 nd anniversary so..I sent Hawaii to them with your beautiful flower arrangement.
Thank you.Rose
PETRA C.
I ordered the deluxe version and expected it to look similar to the pic based on the high price. There were only two kinds of succulents with no greenery down the sides as advertised. It's nice but but the wow factor expected for almost $100.
Maite C.
The bouquet did not look like the in the picture (barely similar, MUCH less luscious) and when I called to check on the delivery station, the person on the phone seems frazzled and literally hung up the phone before I even had the chance to say "thank you". It'be been a somewhat disappointing experience.
Christine C.
The bouquet arrived in a timely manor and were even more beautiful than the picture. Will definitely use this florist in the future. Clear pride in arrangement
Robin D.
Ordered online for the first time with a custom order option. I was very pleased with the beautiful arrangement my loved one received! Thanks so much for helping to make her celebration extra special!
Gina R.
Excellent, arrived first thing in the morning, which was awesome due to it being my Mother In Laws Birthday! Thank You, and the arrangement was beautiful!
Susan P.
I purchased an arrangement for my Godchild who had surgery. She loved the flowers and said they helped her heal. I would use you again
Diana E.
My dear friend who received the bouquet I sent - was blown away at the size and beauty of the arrangement. Well done! Good value for what I spent.
Gary M.
Aside from the delivery driver leaving the flowers so close to the screen door, mom couldn't open it to get the flowers, they were beautiful and greatly appreciated.
Sandra M.
The wonderful lady who was the recipient of this bouquet was thrilled with it. It was delivered rapidly and the flowers were very fresh. Well done, Park Florist! I'll be ordering from you again.
Judith S.
I have used Park Florist twice in the last 2 months. The arrangements are just gorgeous. I will continue to use them for any future needs.
Teresa K.
Disappointed in the arrangement. Did not look like the picture. Not colorful and looked liked wildflowers were used instead of flowers pictured, less Flowers than what was expected.
Robin G.
I ordered some flowers for my niece. It was her first day of senior year in high school. I ordered them late in morning. They were delivered that afternoon. They were fresh and beautiful, my niece was so happy! Thank you for delivering the flowers in such a timely manner and for your professionalism. I would recommend Martinez Park Florist!
Jennifer S.
I had a great experience with Martinez Park Florist. Great customer service and the flowers were absolutely beautiful (exactly how pictured, which you don’t get with some other places). I highly recommend and will be using them again in the future!
Judith S.
Used this local florist for the first time. Chose an arrangement and ordered on-line. The recipient sent us a picture of the beautiful arrangement - it was gorgeous! We will definitely use them in the future. Highly recommend Park Florist.
PETER M.
My wife advised that the Lilly arrangement was "stunning" so I don't know why I'd go anywhere else.
Francesca V.
The flowers are beautiful! Excellent customer service too. I would highly recommend park florist.
Karen T.
The person who received the flowers sent me a picture. There wasn’t as many flowers as the picture on your site and I upgraded the flowers to the middle options. The arrangement didn’t look nearly as pretty and didn’t have any similar flowers to the photo. I payed over $100 + $20 delivery. The arrangement looked as if I payed a lot less. Very disappointed.
cidney z.
Flowers arrived exactly on time, website easy to use and recipients stated they were beautiful
Anita F.
The bouquet we ordered was lovely, arrived on the day we requested and brought some much needed joy on an otherwise sad day. Thank you.
Cynthia A.
I placed an order on May 23rd in the afternoon for delivery the next day, anytime. I spoke to someone on their 24/7 answering service, and she assured me that my order would be delivered the next day or a.manager would call me.
I called on Sunday just to make sure that my order was being processed, and again I received the 24/7 answering service. The representative I spoke to assured me that my order was out for delivery that day.
I called a few hours later to confirm that my order was indeed out for delivery, leaving a third message for the florist to contact me. They never did. I just assumed that everything was fine since 3 of the 4 answering service reps I spoke to assured me.sll was well. However when Monday came and my recipient had not called me to mention the flowers I ordered, I called the florist again on 5/25/20, leaving a 4th message with no call back. Finally, on the 26th, I spoke to a man named Austin who told me to call back today at 10 a.m. and speak to the manager, Dan.
I explained what happened, he finally saw all of the messages I had left. Long story short, he said he would refund my money for the poor communication I had to experience.
I'll go back to Park Forest because he made my situation right. And I certainly appreciate that. I want to give my business to a local business, and I wouldn't mind giving them a second chance.
Although I do not live close to my recipient, as I understand it the bouquet that she received was beautiful.
Thank you Park Florist. I'm sure I'll be using your services again in the future and I'm confident that all will go well.
Lenny H.
My husband's sweet Mom was thrilled with these flowers! We definitely want to use Park Florist in Martinez for all our future local Flower occasions! 100% pleased.
Marie G.
The arrangement was exactly as pictured. Very nice vase and the recipient loved the flowers. Delivered as requested in the morning on Mother’s Day. Been a customer of Park Florist over the years. Never a disappointment. Thank you very much
Denise O.
Unfortunately due to social distancing I never got to see the bouquet that was sent to my mother. But she called me as soon as she received it, and she said it was beautiful and she loved it. It wasn’t much of a Mother’s Day but your bouquet really helped. Thank you. And thanks for having delivery options ON Mother’s Day. It made the gift more special for her.
Denise Ortega
Megan S.
I got these flowers for my mom for mothers day, I looked at all the online sites and couldn't find any place who could deliver on time and wasnt gonna break the bank. So I decided (which I should've done in the first place) to shop local, and man I was not disappointed!!! Before I even got up that morning my mom already had her delivery and was calling me with happy surprised tears. The flowers are so beautiful. I will definitely be ordering from park florist again.
Denise K.
She absolutely loved the flowers. She said they were so fresh and lovely. Thank you so much!!!
Jennifer N.
I ordered the Blushing Blooms Bouquet for Mother's Day... She sent me a picture of what she received, and it looked nothing as advertised on the website. Even more disappointing was that the bouquet she received had much more green matter than actual flowers. I won't be ordering from Park Florist again :/
Rochelle H.
Wow! What a beautiful arrangement! I happen to be with her when it arrived and she couldn’t stop talking about it! It really was gorgeous! Thank you!
Claudia M.
Very pleased. Flowers are beautiful, and thank you for the delivery with in the time frame.
Steven W.
We were delighted with the flowers that were sent to our friend. They were delivered the same day ordered, and were just as beautiful as shown on the web site. I recommend Martinez Park Florist very highly.
Lori B.
So beautiful! Thank you ! Our dear friend’s cat was hit by a car and we wanted to send our love - especially during these times when we can’t go and hug on people. Thank you Park Florist for brightening their day !
Colleen C.
Park Florist in Martinez did an amazing job once again in the flowers that were delivered to my mom. She was so happy and they look even better than the picture advertised. I have been very pleased with the quality of the flowers we have had from Park Florist in Martinez and highly recommend them for your flower purchases.
Karla B.
Apparently the flowers didn't arrive when they were supposed to. A day late. Timing is everything.
Jose G.
They deliver on time, but make sure you go there and pick out what you’re actually buying don’t order online they never use the flowers / vase in the pictures provided online, and they threaten to pick up the flowers from the person they delivered to when you ask for a refund, this place is a joke I will never spend a dime with these people again I paid a lot for some cheap looking flowers I could of got at Safeway for 30$
Julie L.
I ordered from overseas so was not able to see what was actually being sent but I was very happy that it was very close to the picture on the sight. My daughter and even my grandson who is not quite 2 yrs old yet loved the flowers.
I am satisfied.
Jose G.
They were delivered on time but roses were missing the ribbon on vase, making it look cheap.
denise S.
Delivered on date specified. Looked beautiful. Thank you for the sympathy bouquet for my good friend.
George E.
The flowers were fantastic and she loved them. The delivery fee was excessive considering such a short drive in the same city. I placed the order at 10am when they opened, but it took almost five hours to make the delivery. I had wanted the flowers delivered while she was still at work, but she had already left, when they were delivered.
Denise K.
The flowers arrived and were so beautiful. I am so happy with the quality of your arrangement! Thank you for putting a smile on her face.
craig s.
everything worked out great flowers were very nice she was happy that makes me happy thanks .
Lisl H.
I know to expect quality, beauty & the best service from Park. While others come & go, Park is still serving the community with the best of the best. Their roses are amazing. I know roses, being a retired 4th generation rose grower from Richmond, CA. No one else gets my business. My mother is always dazzled by their creations, and so am I. Thank you, Park Florist!
Matthew C.
The bouquet was spectacular! Ordering online was super easy.
It is nice to work with a locally owned florist.