Reviews
Maria F.
I will never order from anyone but Pam's Floral! The most BEAUTIFUL FLOWERS EVER!!
Thank you
Stefani F.
I live in Louisiana and needed a florets in the Phoenix area. I found Pam’s on line and took a chance. They did an amazing job! The flowers were delivered on time and they are beautiful! Thank you so much!
Helene L.
Working with Pam was easy! She’s responsive and accommodating. Delivered on time and friend enjoyed her arrangement.
Laurie R.
I purposely looked for a local florist in Phoenix that had good reviews. Pam's floral did not disappoint. I was sent photos of the arrangement since I was in Oklahoma, and it was beautiful! They also followed the directions to a tee. Thank you!
john m.
Everything was fantastic!! Freshness of flower. Gorgeous arrangement. Delivered on time for surprise anniversary. Could ask for anything else!! Excellent job keep up the good work!
DOUGLAS P.
Frankly - this was a TERRIBLE experience.
The delivery was attempted with no notice -- and we were not home. But I asked the delivery person to leave with the neighbors which he did.. Thanks! But why not call to ensure someone is there to accept the flowers?
When I got the flowers - I couldn't beleive my eyes. Many were clearly dead.. others were dropping. The yellow roses were better that the orange ones - but instead of feeling good that I'd bought a quality item - I was totally embarassed..
When i called - this whole story didn't seem to be news to the gentleman who took the call. But as I pointed out - this was not inexpensive so WHY even deliver such a pathetic display?
OK - I understand you will delivery a new arrangement - but the birthday will be passed..
There is MUCH to be learned from this -- on everyones' part!!
Tim R.
some flowers were not the same color as pictured online BUT they were still very beautiful! the delivery was early in the day and beyond efficient. i would buy from them again!!
Patricia B.
The flowers were
Simply beautiful , I prefer designers choice when sending flowers out of town. I love the creativity and the flowers Pam’s floral used.
Delivered on day and my friends thanked me with in minutes of receiving them
Thank you Pam’s floral I’ll use your florist again
Dawn M.
The floral arrangement matched the picture and was more beautiful in person than the picture. Pam's Floral sent me a message when the the flowers were delivered. This was a nice service, knowing they arrived in a timely manner.
michal b.
The flowers were first and foremost formally perfect. All I simply have to state is that I had placed an order for the flowers with extremely short notice and to that, they were completed before the scheduled time. God bless her heart. 10/10 service in addition to 10/10 product. Once more, greatly appreciated.
Kelly C.
First time customer - very pleased with the quality & freshness of the arrangement. Very nicely done, thank you.
Margie T.
I went online to Flowers, Phoenix and got a lot of responses. When I saw your ad for ‘local’ I stopped and looked and the flowers were beautiful and didn’t seem to be overpriced for Valentine. Although I live in Texas, I hoped Pam ‘s Flowers would be more interested in serving a Phoenix residence re; receiving future orders and I was right. Thank you!
Toye H.
My friend just loved the flowers from Pam’s florist. They were beautiful. Thank you so much for making her day so special.
Steve L.
Easy order, on time delivery, we stayed with the basic arrangement and it was full as pictured.
Great job.
Matthew H.
They did an amazing job. The arrangement was beautiful and delivered promptly. This is a great local florist.
Valerie Y.
I ordered this arrangement for my daughter. The arrangement she received was absolutely gorgeous and communication to get it delivered was excellent.
Sherri L.
The photo on the web site is not representative of what was received. Keep in mind this was for a funeral at the National Military Cemetery. To add insult to injury our flowers arrived in a "wood box". Not what we ordered at all. I would ask for photos prior to delivery if I ordered from them again.
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Florist Response:
HI SHERRI, IM NOT SURE WHAT HAPPENED WITH THE FLOWERS. BUT I DID NOT DELIVER ANYTHING IN A WOOD BOX. THE BEAUTIFUL ALL WHITE ARRANGEMENT PRETTY MUCH WAS IDENTICAL TO THE PICTURE. EXCEPT YOU CANNOT DELIVER GLASS TO THE CEMETERY SO I PUT IT IN A LARGE CLEAR PLASTIC BUBBLE BOWL THAT LOOKED LIKE GLASS BUT WAS'NT. WHEN I DROPPED IT OFF TO THE OFFICE AT 1:00 IT WAS IN PERFECT CONDITION. I HAD A WEDDING I HAD TO BE AT SO I ASKED THE GIRL AT THE OFFICE IF SHE WOULD MAKE SURE IT GOT TO THE SERVICE AT 2:30 FOR ME. AND SHE ASSURED ME IT WOULD. I HAVE A CALL INTO THE CEMETERY TO SEE IF THE TOOK IT OUT OF THE BOWL AND CHANGED IT. I MADE A POINT OF LETTING HER KNOW WHEN I LEFT IT THAT IT WAS A PLASTIC CONTAINER. SO THERE SHOULD HAVE BEEN NO REASON THAT THEY CHANGED IT. BUT I HAVE'NT GOTTEN A RETURN CALL YET. I TRIED REACHING OUT TO YOU AS WELL BUT GOT A RECORDING. I WILL TRY REACHING OUT AGAIN ONCE I HAVE SPOKEN TO THE CEMETERY OFFICE. THANKS PAM
Marni R.
So great that they were able to deliver on a Saturday. My friend loved her arrangement and it had the desired effect that we had hoped; cheering her up. Very communicative staff.
Definitely recommend and will use Pam's again!
Leslie E.
I live out of state and wanted to send flowers to my aunt in Phoenix. The order went through easily and the next day I realized she was out of town and I wasn't sure when she was coming home. Fortunately, Pam's Floral called and found out she was not home and delivered them when she returned. She was thrilled and I was so happy that she hadn't come home to dead flowers. My aunt sent a photo which looked close to the photo on the site. Will use Pam's again in the future!
Richard D.
Pam created the most amazing floral arrangement and even contacted me to help with my selection because I chose the wrong flowers for the occasion. Hands down the best flower professional in town!
Erin T.
Super quick delivery--same day--for a really reasonable delivery fee. The flowers were beautiful. The recipient sent me photos, and told me that they were fragrant as well as beautiful. If I need to send flowers in Phoenix, I'll be going to Pam's!
Matthew M.
The flowers were beautiful and the recipient was extremely impressed. Delivery was friendly and on time. Highly recommended!
Lynn E.
First time using this florist and everything was perfect. I live out of state but my Mom sent me a picture and the flowers were beautiful. She really loved them. Ordering was easy and they even checked to be sure the card was right. My new go florist in Phoenix.
Elizabeth G.
Hello,
Thank you so much for replacing the flowers! Customer service alone deserves 5 stars! I will continue using Pam's Floral, if there is an issue I know they will rectify it immediately! Thank you again!
Elizabeth Guthrie
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Florist's Response:
I’m sorry you had a problem with your order. We will be happy to replace the flowers for you.
Glen G.
All three orders were superb and you calling me regarding my error was excellent customer service.
Consuelo B.
We made an online Oder and the flower arrangement was beautiful. The flower arrangement looked exactly like the picture we selected. My sister loved the flowers. Great Job!
Albert R.
Gorgeous flowers, timely delivery! Very reasonable prices! Girls love flowers delivered in front of friends/co-workers/frenemies... Just a fact...and these beautiful flowers definitely helped me earn some brownie points, for sure! Lol
Christopher H.
The bouquet was exactly as pictured! They were absolutely gorgeous. Pam is truly an expert of her craft :)
Philip S.
I sent in a last minute order to Pam's and they came through like a champ! A beautiful bouquet was delivered on time much to the appreciation of the recipients. They were thrilled. Thank you, Pam.
Glen G.
My wife loves the flowers and your added touch of a balloon with them was so very thoughtful. Thank you so much for helping me make my wife feel very special this Valentine' Day.
Annette V.
I really wanted something special and was super nervous using a new florist. I was blown away by the designer choice. So much detail, color, and artistry.
Sadhana N.
The plant was lovely and she even put some white lilies in for free since the plant doesn’t usually bloom this time of year. There was also a beautiful hummingbird decoration clipped to a stem. Prices were outstanding as well! We will definitely be back!
Ariana E.
I ordered this bouquet the day before my mom's birthday, and it was not only ready ahead of schedule, but it was STUNNING! It was way bigger and more extravagant than I was expecting. I'm so glad that I left the design up to Pam. I would have expected it to cost $150 at least. Will definitely be ordering from her again whenever I'm in Phoenix and in need of some amazing flowers.
Kathryn W.
I ordered online from out of state and the flowers were delivered same day and were beautiful!
Peter C.
Pam's florist is absolutely wonderful.. We had issues with the recipient not being home. They went out of their way to redeliver 2 extra times.. Who does that in this world nowadays? I would use these people over and over and over because they just do everything possible to make sure that you are satisfied. Without a doubt, they are my favorite florist in The Valley!
Lindsay P.
I placed my order from out of state and the bouquet was delivered within a couple of hours. Recipient sent a photo and it was beautiful! Excellent experience.
Heather S.
I ordered a bouquet for a friend online. The bouquet was beautiful and delivered on time as quoted.
Sara S.
Absolutely beautiful flowers. I ordered online and they were delivered next day. I am especially impressed with this because it was on a holiday weekend. I chose the Deluxe Designer's Choice. They really did a phenomenal job. I will definitely be using this florist again.
Martha C.
This arrangement was a gift for my mom for her birthday and it surpassed my expectations! She was so surprised by how large the arrangement was it made her cry. The flowers were all gorgeous and extremely colorful. Very happy with my purchase and it was worth every penny.
Bellal C.
Completely disappointed with this arrangement, the flowers have started dieing 3 days after delivery, they have been properly watered and cared for but after further investigation the flowers were not cut properly and alot of the ends were crushed. I would expect that any arrangement should last more than 2 days especially one that cost almost $200
Rebecca A.
The arrangement was beautiful with purple mini calla lilies and a purple bow. The family loved it too. Thank you !
Paula R.
I ordered from a picture on their website and the flowers looked almost identical to what I ordered and they were delivered on time. I was very happy!
Shannon S.
They followed all requests and the recipient was happy with the gift. Thanks for doing a great job!
Lisa P.
Ordering from the website was easy. There was a nice selection to choose from for my brothers funeral. My sentiment was typed out correctly and spelling of name/s were accurate. Additionally, my added personal comments to Pam in regards to the arrangement were generously followed. Overall, it was a beautiful arrangement with quality fresh flowers and executed perfectly! Thank you Pam’s Floral!
Lisa P.
Ileah C.
This was the first time I have ordered from Pam's floral. The website was easy to navigate with true to life pictures. The delivery arrived as promised and my daughter absolutely loved the arrangement. The flowers were so fresh and vibrant. I would definitely order from Pam's again in the future. Excellent florist.
Felicia O.
My friends mother passed away. She received these flowers and said they are absolutely stunning. Thank you for delivering them early the following day after I ordered them. I will definitely use your company again!!
Shari E.
The arrangement was absolutely stunning. I will always call Pam for floral arrangements. My family that received the flowers felt truly loved in this sorrowful time in their/our lives.
Donna K.
This was a beautiful arrangement! The shop was able to move the delivery up by a week even though they were very busy! And a week after the delivery my sister said it was still wonderful. Thank you!
Dianne R.
I live out of state and wanted a floral arrangement sent to a friend who had traveled to the Mayo Hospital for surgery. Pam's Floral helped so much by contacting the hospital to ensure my friend could actually receive an arrangement (some areas like ICU don't allow flowers) and that he was admitted to a room post-surgery. I am so grateful for their expertise and communication, plus the wonderful flowers!
shari s.
Amazingly fast delivery and super friendly people. Beautiful flowers! So happy to have found them.
Jeri H.
This florist delivers beautiful flowers as seen in their pictures. My family actually took pictures to show me how beautiful their delivery was and how much they were appreciated. I ordered everything on line and I am very happy with the service. Thank you.
Steven F.
I bought these for my wife for our anniversary and she absolutely loved them. I bought the medium size and it was big and beautiful.
Jeffrey R.
Order was to be delivered on oct 16 was delivered on oct 13 ,thanks for spoiling the surprise.
Heather P.
We live out of state, and Pam made ordering super easy and worked with me to put special touches on our order. Quick delivery and wonderful customer service. Would order again!
Ethnie T.
The flowers weren't fresh and some of the greenery was upside down in the vase. My parents said that it looked like it had been thrown together very quickly.
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Florist's Response:
I apologize for the inconvenience, I don’t know what happens to arrangments once they are dropped off at the hospital. Sometimes patients don’t receive the flowers at all before they are discharged.
We have to leave them at the front desk and unfortunately they don’t always arrive at the room in the same condition as dropped off. I hope the replacement bouquet made things better. Thanks Pam.
Shannon O.
I had flowers delivered to a friend in AZ who was recovering from surgery. They were absolutely gorgeous and super fresh. This is a small, locally owned business. You call, and guess who answers the phone….Pam, the owner. She is awesome and takes great pride in her work. I will be using her again!
Connie R.
The bouquet was "beautiful" per the recipient. The bouquet was delivered as asked. I would definitely use them again.
Kimberly H.
Pam was wonderful to work with! She called to confirm a change in the arrangement and then needed to make two trips to my aunt's home in order to find someone there to receive the flowers on the date they needed to be delivered. Something about this arrangement just pulls me in and the photo my aunt sent of her flowers, done by Pam, makes me feel the same way. Thank you, Pam.
Carol L.
Thank you to Pam's: beautiful bouquet, delivered as promised, to a friend just out of surgery @ the Mayo... :-D
christel s.
I ordered an arrangement from our of State to be delivered to my parents at the Marriott for their anniversary. Everything went off without a hitch, delivery was on time, the flowers were different than ordered because of availability right now but they called and asked if I had a preference in substitution or a different choice. Communication was excellent. Thank you! Great transaction! Beautiful arrangement!
Kim W.
I currently live overseas, and it can be a nightmare to try and order gifts and floral delivery for family in the States. The online system accepts overseas purchases/orders, and was straightforward. My family had positive feedback about the flowers I had delivered. Thank you!
Joshua W.
What my mother received had way fewer roses and fewer colors than pictured, and I paid for the premium arrangement so I kind of feel like I got ripped off. Not worth $200 for sure. I wish they’d let me post a pic of what I received to compare to what is pictured. Super disappointing.
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Florist Response:
Josh, I’m very sorry if you feel like you didn’t get the upgrade. But the original bouquet you ordered was 120.00. It has 10 rainbow roses, 3 yellow Lily’s 3 hot pink Gerber daisy’s. And other filler flowers such as solidago, and mini carnations and blue delphinium. Everything pictured in the bouquet was included except for the blue delphinium. Unfortunately I wasn’t able to get that. But I replaced it with other flowers. Also for the 40.00 upgrade you made I added 5 extra rainbow roses that are 8 dollars a stem, for a total of 15 roses. That right there should cover the upgrade but I also added extra yellow Lily’s, yellow gerber daisy’s and red and hot pink mini carnations . It was a beautiful bouquet and my husband, who delivered it said that your mother’s face was lit up with joy when she received it. Maybe the picture she sent you didn’t show everything that was in it. I’m sorry that you were disappointed but I really feel like the bouquet had everything you paid for. Thanks for your business. Pam
Connie R.
The flower arrangement was beautiful. It was delivered amazingly fast.
They made my friend's day.
Teresa N.
The flowers were perfect, received on time, and brought much joy to the family during a very tragic time. Thank you for making the purchase so easy.
Jessica Z.
The flowers were well received as a token of our sympathy. Thank you for beautiful, speedy service in this time of need.
Fernando P.
On line order was easy delivered when requested, putting a smile their faces and brightening up their day under the circumstances. Thank you.
Gina G.
The arrangement was beautiful and delivered exactly when I asked. This brightened my friend's spirits in her time of loss. Thank you.
Teri C.
I sent this bouquet to a friend and she loved it. The colors are very unique and she said this is the prettiest bouquet she’s ever received. Pam’s floral did an excellent job!!!!!
Jillian C.
My son ordered flowers for his wife. He bought the premium sunflower bouquet and it was beautiful! It arrived the same day to our Airbnb.
I like the online option of adding a tip for the florist and delivery person. They did a great job!
Matthew H.
My wife received 2 other bouquets on her birthday and this was by far her favorite. Thank you!
Colleen G.
Very pleasant to work with. Ordered online from WI but chose the wrong delivery date. She kindly changed it and worked it into her schedule even though her day was full. The delivered bouquet was beautiful!
Renee W.
Bouquet was gorgeous!! Wasn't expecting it to be delivered as soon as it was... made for an extra special Mother's Day gift!! Thanks so much Pam's Floral!!!!
Sharon A.
I had paid to upgrade the floral arrangement to add the maximum amount of flowers. When the floral arrangement arrived it didn’t even have the standard amount of flowers as shown in the photo or look anything close to the photo. Very disappointing, not sure why I paid extra to send an average floral arrangement.
Roscoe N.
Arrangement was beautiful! Historically I used national companies but I wanted to find someplace local. The flowers started to wilt on day 2 and I let Pam know. I just left a message. Later on that day a new arrangement arrived. Great service, I will use Pam's again.
Patricia N.
Pam was very great at communicating when she didn’t have the exact flowers I wanted… Then she found them and let me know right away. It was important for the flowers to arrive that day due to a funeral. I heard the flowers were beautiful; however, I had asked in the remarks to have a picture of them texted to me before they were delivered – I always want to see what I am paying for. That is the only part that was disappointing.
Pamela G.
Sent as a gift. My brother & sister-in-law said they were absolutely beautiful. Will definitely use Pam's again.
Jill B.
The orchids we order online. And to my surprise the were even more beautiful than the picture, that sold me on them.
Kim W.
I placed an order for Phoenix, Arizona from overseas (New Zealand). It was easy to do and there were no issues at all - Pam's Floral is obviously well set up to accommodate overseas orders - a relief, as I have had issues with other sites/florists in the past. My brother (the flowers were for his daughter's birthday) shared that the arrangement was "gorgeous". Thank you Pam's Floral, I remain truly grateful!! Will likely order from Pam's Floral in the future. :)
Scott G.
Created a beautiful and fresh bouquet of flowers. The arrangement was artistically done. Pam was awesome to work with, easy going, and professional. Would definitely use Pam's Floral again!
Michelle C.
The flower arrangement was beautiful, all the flowers were fresh and delivered on time. Thank you!
Martha B.
The flowers were beautiful and arranged perfectly. Pam was friendly and professional and quick to respond to messages. I will definitely use her business again
Nasser T.
I submitted an order online from the East Coast and was also able to confirm by phone that the order was received. Same day delivery. The arrangement was indeed sensational - and my sister loved it. I recommend Pam's Floral.
pamela M.
I picked Pam's Floral because we share the same name and I liked what I saw on the website. My friend had a lumpectomy and I sent flowers to cheer her up.. It worked. She thought the flowers arrangement was beautiful.
Same day service with small delivery charge. I like supporting small businesses. Thank you all at Pam's Floral for a great job.
Lesley K.
This was a very interesting experience...my friends flowers were delivered the day before her birthday (my order confirmation said they would be delivered on her birthday.) I selected a bouquet of sunflowers as they are her favorite flower and she received a pink and white mix of flowers. So far off of the bright colors that she loves. There were quite a few roses in the mix and believe it or not some people do not like roses.
Hattie D.
Delivered fast, and looked exactly like the photo! The delivery guy was awesome very friendly. I will definitely use them again.
Samuel G.
So happy with our experience with Pam's Floral! We learned my brother's family had to put down their beloved dog on a Friday evening. On Saturday morning, I made an order for a bouquet basket to be delivered that same day and they were incredibly touched by the gesture. The picture they sent of the flowers was even better than the online example--that never seems to happen when ordering flowers online. I'm so happy we were able to let them know we were thinking of them even halfway across the country--beautiful flowers, reasonable prices, and same-day service all online. Awesome experience!
Patricia B.
These flowers were absolutely beautiful! Pam did a fantastic job, and I will certainly be returning to her for any floral needs!
Jeanne M.
Flowers were beautiful so many different colors, even blue roses, so pretty.
I upgraded the arrangement and really pleased.
My sister loved them
Jacqueline H.
The flowers were gorgeous. My friend lost her grandmother and I didn't want to send peace lilies. Great price for the quality of the flowers and vase. I will definitely use Pam's in the future.
Fernanda C.
Excellent service! The flowers were delivered the same day and they were gorgeous. Thank you for making such a beautiful arrangement.
Ferzin C.
The flowers that my uncle's family received were beautiful. After my uncle's passing the rest of the family needed something to cheer them up while they grieve and although I couldn't be there in person to comfort them as they are in Arizona and I'm in California, being able to google search and find Pam flowers who could make same day arrangements and delivery was really helpful. Thank you :-)
Ana G.
Sent these to my best friend! She received them the day of and they were even more beautiful than the picture! :) totally recommend!
Christian D.
They’re excellent! The flowers are beautiful and delivered in a timely manor. They make additions based on your comments to what you’re looking for if you can’t find it on the website.
Caleb N.
The arrangement was gorgeous, pick up was on time and easy. I will definitely be making future orders.
Jenifer E.
I ordered online from Alaska to send Birthday flowers to my sister in AZ. Pams Floral did not disappoint. I asked for fun bright bold birthday colors and they did just that. The quality was amazing too. Flowers lasted the typical life time a bouquet arrangement can last(I verified with my sister) Thank you for your quality service! My sister said that the delivery of the flowers went smooth and the gentleman that delivered them was very nice and professional!
James H.
Total Homerun. Perfect arraignment. She couldn't have been happier and the fragrance hit hit her entire office. Thank you.
Nanci A.
Ordered online
Speedy response and delivery
My Aunt cried at how beautiful the arrangement was and noted how many different types of flowers were in it .
Couldn’t be happier
Being in Rhode Island makes it tough to know where to go . Will absolutely use again
Thank you
N Adams
Donna N.
The ordering process was easy. The arrangement was beautiful and the order was delivered on time. Would absolutely order again from Pam's Floral and highly recommend this shop!
Colin E.
My sister loved her flowers. The pink Roses were a big as her hand! I will certainly order from Pam’s Floral again.
Donna K.
Perfect, EXACTLY as pictured, even better actually. Will definitely use for all of my floral delivery needs in the Phoenix area
Caitlin P.
Excellent even with less than 24 hr notice. Bouquet was even more colorful and beautiful than pictured. Way above expectations!
Glen G.
Pam went above and beyond what any florist has done for me in the past. She called me when she received my online order and explained a couple of issues to me, recommended solutions, and then delivered unbelievable flowers to my wife for our anniversary. My wife loves the flowers. Pam - thank you.
Kristen M.
The bouquet is absolutely gorgeous! Pam's Floral is just an amazing company. Customer service is exceptional. I would recommend using this local florist for every occasion that requires flowers!!
Todd V.
I ordered the premium flowers and they were absolutely stunning. Pam was very nice and called me to confirm and make sure everything was right. My wife loved them! They were made up beautifully and exactly what I wanted. Thank you so much! We will be coming back!
Pamela B.
I ordered the deluxe arrangement, and my 99 year old great aunt said it was the most beautiful she has ever seen. Thank you for making her day glorious. See you when she turns 100....
Megan W.
Beautifully done, I had a special request for this to be modified as a sympathy bouquet, and the result was equally as gorgeous!
Evelyn D.
Beautiful arrangement delivered within a few hours of ordering. Perfect gift for my friend.
Thomas S.
Comments from my girlfriend was that the flowers were of high quality and beautifully displayed. Her happiness makes me happy.
Mike M.
The Flowers were absolutely beautiful. The chocolates are delicious. The flowers were delivered just fine but I would've liked the delivery person to have worn a mask during a global pandemic. The card had the wrong name on it.
Kevin M.
Always a great experience working with Pam’s Floral. Fresh and beautiful flowers. Lovely arrangements. I will continue to use for any/all of my needs.
susan B.
The bouquet that I ordered was a beautiful arrangement and it was delivered on the day that I requested. I will certainly order from Pam in the future.
Sue B
Elizabeth W.
I've used Pam's several times and she never disappoints. She has some of the most beautiful arrangements I have seen and her ability to customize is outstanding. Without a doubt I will continue to use her services to bring smiles to the faces of my friends and loved ones in the Phoenix area
Lynn S.
The bouquet looked very close to the photo and my friend loved it. Very elegant and tasteful! Thank you!
Jeff N.
The arrangement was beautiful! And an adjustment was needed and they called and talked me through the options. So I appreciated the up front communication. I’ll definitely be buying from Pam’s Floral in the future.
Anett R.
These were not just stunning, but breath-taking. Big, beautiful, and worth every penny; and actually much larger than expected. The recipient was blown away and literally had her mouth open, admiring this over and over.
Delivery was spot on as well. We've used Pam's Florals at my office for decades and she's always my go-to for the perfect arrangement or plant.
Latasha T.
THE ARRANGEMENT WAS BEAUTIFUL, EXACTLY LIKE THE WEBSITE. THE ORDER WAS DELIVERED A DAY EARLIER THAN EXPECTED. I AM VERY SATISFIED....
Rupert L.
Beautiful arrangement and fragrant. Pam has always provided quality arrangements and delivery has always been on time. I have been with Pam for approximately 15 years for all my floral requirements and does fantastic work!
Christopher L.
This was my first time purchasing and the whole experience was effortless. The flowers came out looking better than any others that I have previously purchased. Very glad to have found this florist and would definitely recommend them in the future.
Karl H.
I’ve ordered flowers twice from Pam and they’ve been great each time!. I was told by my girlfriend that they are some of the best floral arrangements she’s ever received!.
Judy E.
I chose Pam's Floral after an online search for a florist near the address that I needed flowers delivered. The recipient sent me a photo of what she received and I almost fell off my chair! It surpassed the beauty of the online photo and the flowers looked so lush and healthy. It was a generous amount of flowers and arranged with care and perfection!
Georgina S.
The arrangement shown was not available, however I was contacted and informed that there were other options; a beautiful arrangement was sent to my friend, and I am very pleased with the arrangement that she received! Thank you for getting creative and meeting my expectations!
Rebecca Y.
Beautiful flowers! I am quite happy with my experience. The flowers turned out lovely just like the pictures. Will happily order again. Thanks! :)
Lisa C.
The flower arrangement was very fresh and prettier than the picture. We will definitely use Pams Floral for future occasions. Thank you
Richard M.
The flowers looked just like the picture. My wife was very happy to receive them. I will use your services again. Thank you.
Annmarie R.
Beautiful hand delivered flowers. We ordered them for a birthday for our best friend and she absolutely loved them, they arrived just as the picture!! Will 100% order from then again in the future.
Justine L.
This was a gift for my mom and she loves it. They look exactly as pictured. And we’re delivered by 10am which was great.
Lauryn J.
I had a great experience with Pam’s Floral! The flowers were perfect and delivered on time!
Amanda K.
I ordered Get Well flowers from out of state for a sick relative. This was so easy - would definitely recommend to anyone sending flowers in the area!
Sam F.
I have ordered from Pam’s Floral several times over the past few years. They always provide a quality product, are always friendly and helpful, and they answer questions with patience. I can’t say enough about how pleased I am. I recommend them highly.
nichole g.
The bouquet of flowers was lovely. The website was very easy to use and the delivery fee was reasonable. I would use them again.
Elizabeth W.
I've used Pam's several times and will continue to do so as she hasn't once disappointed
Colleen D.
I ordered an arrangement online for same day delivery. The flowers were delivered early in the day and looked exactly as shown on Pam’s website. I even called to thank her because I’ve had poor experiences in the past ordering online. Will definitely order again!
Brian L.
Fantastic, quick delivery. They reached out a day after I ordered the arrangement and said it would get there earlier than I expected. One day before Mother's Day instead of one day after. Thanks!
Lori T.
I live in California and found Pam's Floral online. I ordered flowers for my daughter on Mother's Day. They were delivered on time and the bouquet was gorgeous - just like the photo online. This was my first time using Pam's Floral, but it will be my first choice future orders in the Phoenix area.
Naomi M.
I sent my mom flowers for Mother’s Day and she loved them! She said they were beautiful and smelled amazing!
Thomas W.
Pam's Floral did an outstanding job. We had a slight issue, but Pam went above and beyond to take care of things.
I highly recommend Pam's Floral.
Marc P.
The flowers that were delivered looked exactly like the picture on the website (rare in my opinion when ordering from others online). They were delivered exactly when she said they were and they were gorgeous!
Harry L.
Normally, I use Costco for flower delivery and they are great, but due to Mother's Day volume, they were unable to get an order out quickly, so I found Pam's locally. The service was fine and the delivery went off without a hitch. Sadly, the flowers only vaguely looked like the picture. Daisy's were not "fresh", some looked to be almost dying while others were great. The bouquet was chocked full of flowers so not complaint there. Hard to describe, but the flowers were just not appealing. Further, the picture shows yellow fish gravel in the bottom of the vase. There was some gravel, but it wasn't quite yellow, more like highlighter pen yellow and just a sprinkling of it to boot. The pic shows two or three inches worth. On the whole, the flowers were average, hence the 3 star rating. I was really hoping to WOW my wife...and she was did appreciate them...perhaps the effort more than the actual flowers.
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Florist Response:
I’m very sorry for the lack of yellow gravel in the vase of the bouquet.
Unfortunately I was unable to get it. There’s only one wholesaler available right now during this crisis and they don’t carry them. I put some daisy that were more open and some that were tighter so they would open later and the bouquet would last longer. Hopefully your wife was happy with the replacement bouquet we sent over. I appreciate your understanding. Hope you have a grate day.
Pamela S.
The delivery service was great. When the owners could not enter the delivery destination, they called me promptly, and the order was able to be received within minutes.
The owners were very friendly. I would order from them again.
Meghan P.
With Pam's Floral, I experienced some of the best customer service I've ever had. The online ordering process was very easy, yet the service was so personal. I received follow-up communication to be sure my needs were met as expected. I absolutely recommend Pam's Floral to anyone looking for gorgeous and personalized arrangements with top notch customer service that goes above and beyond-- something often hard to come by these days. The flowers were fresh and the arrangement was perfect for the occasion. Thank you Pam's Floral for making our day!
Donna K.
We loved the colorful, beautiful floral arrangement Pam's Floral delivered to our daughter for her birthday. The floral arrangement brightened her day! The flowers were delivered promptly too!
Laura A.
I was pleased with the prompt delivery of the arrangement on my friend's birthday. The price was reasonable and my friend just couldn't say enough praises about how wonderful the flowers looked. Thank you, Pam's Floral, for your service and artistic skill.
Robert P.
Always beautiful displays are delivered. I recommend Pam's Floral to everyone I know. Cheers Rob
Elizabeth W.
While the arrangement was well received and absolutely loved I have an issue that it was sent out as a valentine's gift. I specifically clicked "just because" this was to raise the spirits of a friend and I wanted no romantic connotation a blank white card with the requested inscription would have been quite sufficient...and you'd have gotten a 5 star rating
Sharon M.
Was informed by recipient that the arrangement wasn't beautiful...it was SPECTACULAR! Thank you for exceeding my expectations!
Rob M.
The recipient was blown away - the floral arrangement was AMAZING. You knocked it out of the park! Thank you!!!!
Nancy W.
Sent flowers to friend in Phoenix. I live in Illinois! Online order very simple and allowed me to add a personal note to Pam’s staff “just in case” of any need. I would easily work with Pam’s again and recommend their services!
Kisti B.
Pam was so accommodating in a phone call before and after my online ordering. My recipient sent me a pic of what she received and it was a beautiful bouquet. Thumbs up for Pam's Floral
Allison S.
Pam’s Floral NEVER disappoints. Everything I have sent and received from them has been stunning. People have gone crazy over the flowers I’ve received and have started using Pam for their special occasions. The “blinged” out arrangements are over the top! I don’t use anyone else but Pam’s.
Mark D.
Easy to set up a delivery from the online store. I was notified of delivery early in the day. The bouquet looked great!
Johnny H.
This was my first purchase with Pam's Floral, but it won't be my last. I would have to say she was blown away on how beautiful the arrangements were! To me that meant the world! Thank you again for the attention you gave on putting the arrangement together..
JoLynne P.
Pam's Floral put together a beautiful arrangement for my friend's birthday, and delivery was quick. I was impressed with the service and quality of their flowers and will use them again.
Phyllis B.
I sent this bouquet to celebrate my cousin’s birthday. She said it was the most beautiful bouquet she ever got! Also the customer service was great-communicative, responsive. Thanks
Jason F.
Thank you Pam! From the ease of the online ordering process to your follow up phone call to advise and confirm small changes to my selected floral arrangement. The arrangement was beautiful and my wife was absolutely thrilled upon delivery. I would highly recommend Pam’s Floral and will be using you for special occasions going forward. Thanks again!
Danielle M.
Wow! This was the prettiest bouquet I’ve ever seen! Seriously Pam’s is the best! Thank you so much!
Kindal R.
Flowers arrived in a timely manner and looked even better than the picture! There was a small typo in the note of the flower arrangements but the beauty of the arrangement covered up the mistake. Great service!
Cynthia W.
The arrangement delivered was more beautiful than the photo shown on the website. I ordered in the morning and they were delivered by mid afternoon. Very pleased!
Rupert L.
Thank you so much Pam for the delivery on Saturday. The floral arrangement is absolutely beautiful as you are as an individual. I can always count on you for such wonderful gifts of God’s Wonders!
Samuel F.
I have ordered from Pam’s Floral several times and never been disappointed. Flowers are always fresh, beautiful and delivered on time. I live in another state and depend on businesses to provide a service. I can attest to the fact that I love this florist and wouldn’t think of going anywhere else.
Maria S.
The receiver loved the basket and said they flowers smelled lovely. Purple is her favorite color.
Sheryl D.
Was delighted with the flowers I ordered. Tried to deliver and couldn’t called me got it worked out they went out again.. great service I’m impressed. Will use them again. Thanks
Jane W.
Since I wasn't able to attend the event, I didn't see the flowers. But my friends tell me they were lovely.
toni r.
Ordered sympathy flowers and they were delivered in perfect as seen in picture condition. Will definitely use and recommend Pam's Floral again!
Tammy C.
I now have used them twice in last few months. Both times it was easy to order, priced competitively and delivered timely. How could you ask for more. Thanks to all staff at Pam's Floral!
Diane A.
My friend received the gorgeous arrangement today, took a pic of it and texted that it was stunning.
Thank you for your service, beautiful product and professionalism.
I will be happy to use your business again.
WILLIAM C.
My Wife loved the flowers, the card, everything, hand delivered at 8:AM on Valentin's day as promised,
Karolina N.
Very impressed with the ease of ordering, the timely delivery, and the beauty and quality of the flowers. My Mother is over the moon happy with how beautiful they are.
Janice S.
My sister loved the unique arrangement with so many distinctive, lovely flowers. Thank you for helping me brighten her day in a special way!
Tom Y.
Would not tell anyone to use this company. They sent the flowers late! They sent a confirmation out on the wrong day. The flowers look nothing like the website shows for $75.00 go to fry's this place is a joke and the lady i spoke to was rude.
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FLORIST RESPONSE :
I’m very sorry for the accidental early delivery confirmation and that you were unhappy with your experience. I work very hard to give excellent customer service, but unfortunately
Things happen that are out of my control. I did speak with you as soon as the issue occurred and apologized and explained what happened.
Deliveries are send out accordingly upon request
But are not guaranteed an exact time. I apologize for the slight delay but your flowers were delivered within the morning of your request and the recipient was very please when her flowers were delivered. We appreciate your criticism and this will serve as a reminder that we can always improve customer service. Thank you,
-Pam’s floral.
Julie H.
I ordered this arrangement for a dear friend’s mother’s Celebration of Life last weekend. It was even more beautiful than pictured and EVERYONE commented on it! Thank you for bringing some happiness to people who were having a tough day.
Tim P.
Great same day service! Website easy to use and navigate. Ordered from Toronto, Canada, would use again!
Rupert L.
Thank you so much for your service! The standing arrangement was absolutely georgeous for my dear sister! Love your arrangements and the artistic skills behind each pedal.
Dianne N.
Our sister said that was the best bouquet of flowers she has ever received!!! The flowers were very healthy and bright and she absolutely loved it!!! I will order from Pam's again!!
tammy c.
It was easy to order on line, they arrived timely and I was told they were beautiful. Thumbs up!
Jimmy S.
I purchased online from about 1400 miles away.
Flowers showed up at delivery point right on schedule.
The flower display looked absolutely fantastic !!
Would definitely recommend !
William H.
I picked out a nice arrangement from the website to send my wife for our Anniversary. They called me to tell me some of the flowers were unavailable. They said they would substitute with similar colors. The arrangement was much bigger and more colorful than I had imagined. I will be using Pam's from now on.
Alicia M.
Sent these for a special birthday. They loved the flowers! Thank you for creating such a beautiful arrangement.
SHADRAK A.
Excellent service and staff was amazing they know how to Wow! a recipient. They have the right touch for any occasion. Definitely have my loyalty as a repeat customer. Keep up the great work. God bless you and your staff.
Kathleen Y.
Did not come in the vase as photographed. Ribbon was poorly tied around the vase, again did not look like photo. Also could have used more grennery as shown in photo.Did not look like a professional bouquet. Will not order an arrangement from Pam's Floral again.
John C.
Flowers were very beautiful and delivered on time. I do recommend Pam's Floral for your flower needs.
quentin b.
Amazing customer service! Pam’s floral was able to not only deliver to a hotel, but also on the same day of the order. Following Valentine’s Day rush, they had run out of the specific flowers of their online catalog and were caring enough to call to ensure the bouquets that were delivered met my expectations despite selling out of the listed flowers. Wonderful experience, thank you!
quentin b.
Amazing customer service! Pam’s floral was able to not only deliver to a hotel, but also on the same day of the order. Following Valentine’s Day rush, they had run out of the specific flowers of their online catalog and were caring enough to call to ensure the bouquets that were delivered met my expectations despite selling out of the listed flowers. Wonderful experience, thank you!
Philip N.
Pam is awesome. Have great recommendations for a greeting card that is not the norm. Flowers looked incredible. I’ll be back for sure! Phil
Ryan W.
While beautiful, unfortunately this bouquet was half dead the day after delivery, and completely dead in three days. Not satisfied with my purchase...
UPDATE!
After leaving this review, Pam immediately sent out a beautiful replacement bouquet that more than replaced the first one. Great customer service... Thanks Pam for being a fair and responsible local business owner, I'll be a returning customer for sure!
Douglas N.
Very Happy with my purchase and thank you for getting it delivered on a same day order, I appreciate it !!
Stuart H.
Ordering process was extremely easy! Delivery was fantastic! She loved the flowers! The flowers are gorgeous!
Mark F.
These flowers were absolutely beautiful, loved by the recipient, and very much impressed by everyone who saw them. I highly recommend this particular bouquet and Pam's Floral. Their website was easy to use, prices were very fair, and the delivery was right on time. Couldn't ask for anything more.
Douglas N.
I never saw the arrangement myself because it was delivered to her work, but she said she loved it and she sent me a picture of it and it looked very nice...thank you so much for coming thru for Dad on his Daughter's B-Day !!
Matthew M.
I just received the most beautiful flower delivery I think I've ever seen. My whole house already smells good. Thank you Matt
Carolyn F.
I asked for a picture of my purchase and did not receive one. So I requested a picture from the person I ordered it for. What I paid for looked to have had far more tiger lilies in it and less of the other flowers then what the picture had shown on Pam's Floral website. Still, it was closer in the advertised picture then I have seen in most orders I have placed with other floral companies. The order was delivered same day which was a huge plus.