Miami Beach Flowers®

Same day service. Email confirmation flowers were delivered.




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Florist's Response:
Thank you for your review and order. For us, it's all in a day's work!

It was a very successful order and the recipient was very pleased.

Thank You!

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Florist's Response:
Thank you for your kind words. And thank you again for your order!

The flowers were beautiful.

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Florist's Response:
Thank you for your review and thank you for your order!

Although I felt the expense was a little excessive, I was very satisfied with the service provided. Thanks for all you did!

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Florist's Response:
Thank you for your review and thank you for your order.

Wonderful staff interaction and I’m thrilled I went with the Deaigner’s choice. Extraordinarily beautiful arrangement that perfectly captures Miami!

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Florist's Response:
Thank you for your order and for your review!

I have ordered from Miami Beach flowers over the past 4 years, and all of their arrangements have been exceptional each time. Thank you Miami Beach florist.

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Florist's Response:
Thank you for all your orders! And thank you for your review.

The flowers are beautiful and delivery was perfect!!

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Florist's Response:
Thank you for your review and your order!

It was beautiful and delivered on time. My mother-in-law was in love with her bouquet

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Florist's Response:
Thank you for your kind words. And thanks again for your order!

This was by any definition, a hit! We sent the Salt and Pepper arrangement to my mother in law for Mother’s Day and we happened to be on the phone with her when it arrived. She was awed and gushed that it was the most beautiful bouquet she’d ever received. I love that we now have a local florist who provides such extraordinary artistry and quality. We’ll come back many times. You made us look like geniuses! Cheers!

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Florist's Response:
It was our pleasure to bring a little sunshine and happiness into your Mother-in-law's life. And thank you again for your order!

Terrific . Could not be better

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Florist's Response:
Thank you for your review. And thank you again for your order!

Mi madre no recibió las flores en el día solicitado

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Florist's Response:
For those who do not understand Spanish, the customer/sender, Victoria M, wrote: "My mother did not receive the flowers on the requested day."

The recipient, Victoria R, lives on Fisher Island, an island off the coast of Miami Beach. The only way to get to Fisher Island is by a ferry. Guests are allowed on the ferry only after they have been cleared by the island resident. On the delivery day, I called the recipient and left her a voice mail asking her to clear us for the ferry. I then sent a text asking her to clear us for the ferry. Victoria R never cleared my driver for the ferry. As a result, we were unable to board the ferry to deliver the flowers.

The thing is both the sender, Victoria M, and her mother, the recipient, Victoria R, know this is the procedure. It is made very clear to island residents and their guests. So they are being extremely disengenuous by complaining we didn't deliver when it was their resposibility to clear us for the ferry.

Translation:
La receptora, Victoria R, vive en Fisher Island, una isla frente a la costa de Miami Beach. La única forma de llegar a Fisher Island es en ferry. Los invitados pueden subir al ferry solo después de que hayan sido autorizados por el residente de la isla. El día de la entrega, llamé al destinatario y le dejé un mensaje de voz pidiéndole que nos dejara libres para el ferry. Luego le envié un mensaje de texto pidiéndole que nos dejara libres para el ferry. Victoria R nunca autorizó a mi conductor para el ferry. Como resultado, no pudimos abordar el ferry para entregar las flores.

La cosa es que tanto la remitente, Victoria M, como su madre, la destinataria, Victoria R, saben que ese es el procedimiento. Se deja muy claro para los residentes de la isla y sus invitados. Así que están siendo extremadamente falsos al quejarse de que no entregamos cuando era su responsabilidad dejarnos libres para el ferry. Hablar de cujones gigantes.

The recipient was very happy with the arrangement.looking forward to our next purchase.

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Florist's Response:
Thank you! And thank you for your order!

The flowers were beautiful and exactly as the sample photo depicted. The whole experience was effortless. I ordered online from Australia and the flowers arrived at their destination without any hassle. Thank you so much Miami Beach Flowers. I'm a very happy customer. Judith McGrath

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Florist Response:
Thank you for your kind words and thank you for your review!

Beautiful fresh flowers and timely delivery. Great communication from start to finish and convenient online ordering. Would definitely recommend!

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Florist's Response:
Thank you for your kind words and your order!

This bouquet was a hit. Have ordered from Miami Beach Flowers a number of times now and they nail it every time. Thank you!

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Florist's Response:
Thank you for your continued business. And thank you for your kind words.

Beautiful!!

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Florist's Response:
Thank you!

Ordered online 48hrs in advance. Flowers were delivered on time and in excellent condition. The arrangement was an absolute knock out. Huge volume, amazing colors and expertly put together. My wife was absolutely blown away.

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Florist's Response:
Thank you for your kind words and review. And thank you again for your order!

This bouquet turned out to be even better than the photo. It is absolutely stunning. Highly recommended.

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Florist's Response:
Thank you for your kind words. And thanks again for your order!

The custom rose arrangement was perfect. The roses are healthy and beautiful. The next morning my living rooms smells like a rose garden...wonderful!

Also, the customer service is second to none...they will do exactly what you want, all you have to do is ask.

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Florist's Response:
Thank you for your review. And thank you again for your order!

quick professional and amazing
thank you

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Florist's Response:
Thank you! And thank you again for your order.

I needed to send flower fir my best friend in ger wedding day but I live out of town. They were so helpful from helping me choose the most beautiful bouquet to keeping me updated on the delivery including picture of it when was ready to go! Highly recommend!

Florist's Response:
Thank you for your order. We are always happy to make a bride's special day that much more special!

Beautiful arrangement, great customer service, efficient and quick! I had a great experience.

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Florist's Response:
Thank you for your review. And thank you again for your order!

It was my first time ordering from this floral shop and they went above and beyond to take care of my order. My brother and his girlfriend recently got engaged and I wanted to send them this surprise to their hotel and when they received the delivery, they absolutely loved the arrangement! Thank you so much for making their day extra special! I would recommend to anyone visiting Miami or Florida to check out Miami Beach Flowers!

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Florist's Response:
Thank you for your kind words and review.

Balloons were not fully inflated with helium

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Florist's Response:
Without seeing the product, I can only guess what went wrong. Balloon bouquets are made of two kinds of balloons: mylar (a plasticized aluminum with writing and pictures) and latex (a single color rubber). Healthy mylar balloons will usually stay afloat for 3-5 DAYS while the latex balloons will stay afloat 3-5 HOURS.

Mylar balloons occasionally develop a slow leak. They may leave the shop fully inflated but over 12-24 hours they may start to look underinflated if they have a leak.

Latex balloons will start to oxidize immediately upon inflation where the helium gas will interact with the latex and become heavy which in turn will cause the balloon to lose its buoyancy and will fall.

Please, next time, call us immediately so we can fix this (or any floral problem for that matter) for you.

I spent a lot of money for a V Day bouquet and it was a total failure. I could have done better.
It looked rushed with no care, and the flowers did not look fresh. I’m embarrassed at how bad it looked when I received the photos. Never again

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Florist's Response:
This is one of those, "Huh?" orders where we have no idea what the sender is talking about.

Sender ordered 30 stems of mixed color tulips arranged in a vase. We delivered 30 stems of mixed color tulips (pink, red and purple) accented by pussy willow which is our standard practice. Sender sent me three pictures of the delivered product. I looked and looked and looked but couldn't see anything wrong with the delivered product. In his email to me about the delivery and his comments above, he makes no mention what he actually finds wrong about the product. (I did respond to him that he is the first and only sender of tulips in my 34 years of selling flowers to complain about delivered tulips.) So I am at a complete loss to understand the problem.

He asked for a refund which we cheerfully gave. So he got 30 tulips delivered on Valentines' Day free. And yet he still complains? As I said, "Huh?".

Completely satisfied with the most beautiful flower arrangement which was delivered on time. Will definitely be a repeat customer!

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Florist's Response:
Thank you for your kind words. And thank you for this order and all your previous orders!

Excellent and professional service. Have used few times and highly recommend it.


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Florist's Response:
Thank you for your review and thanks for your business!

Hello,

I was disappointed with the bouquet that I ordered on Monday, January 31, 2022.

It was an expensive order and I thought for that price I was ordering at least a dozen roses in that bouquet. WHen it was delivered to my mom yesterday, there was only 7 roses in the it.



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Florist's Response:
Customer ordered the STANDARD version of the Rose and Lily Bouquet. The description on the website says, "Two (2) multi-bloom pink oriental lilies and 7 red roses arranged in a vase with decorative greens."
On the other hand, the PREMIUM version description says, "Four (4) multi-bloom pink oriental lilies and 12 red roses arranged in a vase with decorative greens."
So now she is saying she doesn't understand why the standard version doesn't look as full and lush as the premium version even though the website is clearly marked what she was buying.
Please, dear customer, as I have said on these pages before, Please read the product description of what you are buying on anyone's website so that you will know what you are buying. Please don't just press a button and forget to read the description. It will avoid a lot of heartache later.

Great service. Thank you!

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Florist's Response:
Thank you for your review! And thanks again for your order!

Nice, Colorful, Super!!! Thanks

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Florist's Response:
Thank you for your review and order!

Very professional business utilizing technology with text verification of order and delivery.
The flowers were beautifully done too.

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Florist's Response:
Thank you for your kind words. And thanks again for your order!

Fresh flowers, timely delivery




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Florist's Response:
We do try our best! Thank you again for your order!

It was beautiful

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Florist's Response:
Thank you for the compliment.
Thank you again for your order!

The flowers were not a beautiful arrangement as the photo showed but
Merry Christmas. I paid too much for a plain flower arrangement

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Florist's Response:
I'm sorry, but I do not understand your complaint. You ordered a "Miami Beach Flowers Designer’s Choice". The product description says, "Let our designers create a beautiful arrangement with the freshest blooms of the season! Our most popular color scheme is pink, white and lavender. Please advise us if you'd prefer something different. And please let us know if you have a specific flower you want us to use or a flower you do not want us to use. We'll take it from there." We sent a pink, white and lavender arrangement of assorted flowers. What were you expecting?
Thank you for your order and thank you for your review.

Wow! Excellent service! I am from Canada and trying to send a Christmas flower gift to my friends in Miami. My friends were so impressed and happy with the flower arrangement I sent. I will use in future the service of this company again.

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Florist's Response:
Thank you for your kind words. And thanks again for your order!

Great

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Florist's Response:
Thank you for your review and your order!

My experience was horrible the flowers are very ugly from white they turned yellow
I Paid almost $400 and I am very unhappy
I would like to send a picture of this horrible arrangement

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Florist's Response:
Sender called me very agitated. When I calmed her down enough so that I could locate her order in my records, I saw she had ordered white peonies. I told her that the whole box of 100 white peonies that I got from my supplier was no good, a failure I did not know when I sent her daughter her gift. It was only 24 hours later that I saw the whole box was no good. So it would be my pleasure to send a replacement when I could get new, fresh white peonies.

The replacement went out the very next day.

But as I've said before in this review section, I am from the old school where it is taught that one always acknowledges the kindness of the sender but refers all issues to the merchant. I will never understand the recipient who tells the sender you wasted your money, the florist sent something sub-standard, etc. when what they should have done is tell the sender, "Thank you, it is beautiful," and then call me and say, "The flowers you delivered didn't hold up. Can you please replace them?" Any professional florist, or any merchant for that matter, would say, "It would be my pleasure to send you a replacement."

Beautiful arrangement! Recipient was very happy! Thank you!

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Florist's Response:
Thank you for your review. And thank you again for your order!

Another beautiful “Designer’s Choice” bouquet!!! Thank you for the ease of ordering and the good value. Happy holidays!





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Florist's Response:
Thank you! And thanks again for your order!

Great Friendly flower shop in Miami Beach!!

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Florist's Response:
Thank you for your kind words. And thank you again for your order!

Incredibly efficient service, I’d definitely recommend for future requests

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Florist's Response:
Thank you for your compliments. And thank you for your order!

Im so glad I found this flower shop in Miami, being from California. Customer Service was fabulous, fast, and professional. Thank you for making me smile... Happy Holidays

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Florist's Response:
Thank you for your order, your kind words and your review!

Gute arbeiten sehr gut danke...

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Florist's Response:
Danke für Ihre netten Worte. Und nochmals vielen Dank für Ihre Bestellung.

(For those who don't understand German...Sender complimented us on a job well done. We responded thanking him for his compliment and his order.)

My experience with Miami Beach Flowers was just perfect. They were super responsive and helpful. They sent me a text with a picture of the arrangement and communicated with me throughout the process. The arrangement is stunning and I look forward to working with them again and again!

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Florist's response:
Thank you, thank you! And thank you again for your order!

Ordering online was easy. Picture of the basket was accurate - they sent me a picture prior to delivery. I was notified via text when the basket was delivered. Very professional. I will definitely use them again!

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Florist's response:
Thank you for your kind words. And thank you again for your order!

Were able to deliver on super short notice (within a few hours).

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Florist's Response:
Thank you for your kind words. And thank you again for your order!

The best customer service ever!
I made an error in my order and they messaged me while the store was closed, and fixed my problem immediately.
The flowers are beautiful and the person who received them loved them.

Thank you!!

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Florist’s Response:
Glad we could be of service. Thank you again for your order!

Terrible…still waiting for delivery!

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Florist’s Response:
The order was place online on Sunday morning at 09:14am.
I sent a text message at 10:03am to the sender to say we had sold out of roses and were not getting anymore until Monday morning. Thus, the earliest we could deliver was Monday afternoon. I asked, "Is this acceptable?" Sender never responded on Sunday.
Monday morning around 10:30am the sender called to ask why the roses weren't delivered on Sunday? I said I sent you a text saying we were sold out of roses and would deliver Monday afternoon. He said he never got the text. We continued our discussion and discovered he had put the recipient's phone number where his (the sender's) phone number should have gone and his phone number where her phone number should have gone. Thus, our text went to her phone! He asked we deliver later that morning. I said we are waiting for the delivery from our supplier. Thus, delivery will be this afternoon.
We received our flower shipment around 2:00pm, processed all flowers and filled all orders. We went on delivery around 3:30pm.
At 4:04pm Monday sender called to ask where are the roses? I said they are on the truck. He complained it's been a day and a half since he asked for the delivery. I reminded him that I texted him to advise we were out of roses and thus delivery would be Monday afternoon, just as I had affirmed to him earlier. Then he said it's been all day we have been waiting.
At 4:57pm his wife called screaming at me, "Where are the roses? The recipient is here...." I didn't say a word and let her vent. After a while, she stopped and said, "Well, what do you have to say?" I said literally one word and she jumped in screaming again that the recipient is going to be there shortly..." (Huh? She earlier said the recipient was there. Now, she was saying the recipient is on her way!) When she finally let me talk, I said the roses are on the truck and will arrive this afternoon. She said, "They better."
Delivery occurred at 5:25pm Monday or two hours after our driver went on delivery.

Thank you! :)

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Florist's Response:
And thank you again for your order!

Very smooth - easy to order good communication and flowers are beautiful - they came out as they said they would
Only thing is it’s on the pricey side but putting that aside the service was great

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Florist's Response:
Thank you for your review. And thank you for your order.

This is probably the first time the bouquet on the website looks like the picture they actually delivered! It's also great that there was communication every step, which put me at ease because it was my first time using Blu and I was ordering from out of state. Best part is that they text you the picture of the final product before it gets delivered so if you are unsatisfied for any read (which I don't think you will be), you could call them before it's too late. Thank you Blu for arranging the most beautiful, sexy arrangement!!

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Florist's Response:
Thank you for your kind words. And thank you again for your order!

My friend received the fruit basket
But to me it didn’t look nothing like in the picture
Totally different
But thank you

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Florist's Response:
This is similar to a complaint we received last year. Yes, the delivered product looked different from the online picture for one simple reason: the online picture just shows fruit in a basket. Nothing else. We deliver the fruit in a basket that is enclosed in cellophane with a large, oversized bow that turns the fruit into a gift, a point that is clearly marked in the product description ("[the] gift [will be] wrapped with cellophane and a large bow"). Did you seriously think we would deliver just a basket of fruit with no decoration? On behalf of every online merchant I beg you to please always read the product description and terms of sale; it will avoid misunderstandings like this.

We sent you, the customer, a picture of the finished product by text and by email prior to delivery. If you didn't like the appearance of the gift, then why didn't you call us so we discuss it and accommodate you?

Thank you for your review. And thank you again for your purchase.

This company was very efficient in processing my order and delivery as well as notification of delivery, however they substituted a different color flower without notify me so I might change the order but did deliver a photo of the substitution after the fact with the note that they reserved the right on their website to do so. For all of their efforts and mine a simple call asking permission to substitute would have made for a potentially satisfying experience.
PS The recipient said that it was terrible….not sure what we paid but too much.

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Florist's Response:
This is one of those complaints where I have to scratch my head and go, "Huh?"
The order was for The Orchid Bouquet. The description for this order calls for "purple dendrobium and fuchsia mokara orchids." We created this gift with purple dendrobium and fuchsia mokara orchids. We did not use any other flowers or colors. Sometimes there is a slight variation in the hue of the color; that is Mother Nature at work. But the product used was the purple/fuchsia orchids.
In addition, we take pictures of the recipient holding the delivered gift as proof of delivery. We have a picture of the recipient with a BIG smile holding the purple/fuchsia orchids. I will be more than happy to send this photo to any customer who asks.
So what happened? I do not know other than we delivered exactly what the sender/customer ordered.
Thank you for your review and thank you again for your order.

I ordered these in the morning and they were delivered same day. The florist sent a picture before they were delivered. Always call a florist directly and you will not be disappointed. They are absolutely stunning, fresh and made my friends day. Thank you!

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Florist's Response:
Thank you for your review and your kind words. And thank you again for your order!

beautiful flowers and excellent communication!

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Florist’s Response:
Thank you for your kind words. And thank you again for your order!

Once again, I’m so pleased and happy with your meticulous service and beautiful array of floral arrangements and gifts!

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Florist’s Response:
Thank you for your kind words. And thank you for all your orders through the years!

Ordered a custom arrangement for a friend who lost her mother. They sent me a picture of the arrangement before it was delivered. It was beautiful. The ordering process was easy and all online.

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Florist’s Response:
Thank you! And thank you again for your order!

Beautiful flowers, Excellent service.
We gave them the wrong address. They have contact us and found the good address of the person.And was delivered successfully.
Highly recommend them.

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Florist’s Response:
Thank you for your review. As to the address, it's all in a day's work! Thank you again for your order!

Thank you as always. She is very happy

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Florist's Response:
Thank you for all your orders through the years. And thank you for your review!

Great communication from the florist, perfectly delivered and the flowers were wonderful. Thank you!

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Florist’s Response:
Thank you for your kind review. And thank you again for your order!

Beautiful flowers great service

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Florist's Response:
Thank you for your review. And thank you again for your order!

Incredibly easy ordering, wide selection and incredible above-and-beyond service and communication. Would not hesitate to use again. Thank you!

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Florist's Response:
Thank you for your kind words. And thank you for your order!

5 star experience!!!

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Florist Response:

Thank you for your special rating! And thanks again for your order!

Beautiful flowers

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Florists' Response:
Thank you for your review! And thanks again for your order!

Wonderful this is my second time ordering flowers with this company when I am in town from Philly! Consistent, efficient and the arrangements are always top tier.

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Florist's Response:
Thank you for your review. And thank you again for your order!

Chain and his entire team are phenomenal. Outstanding quality, top service and superb deliver. You made my day ☀️✨

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Florist's Response:
Thank you for your kind words. And thank you again for your order!

Lovely arrangement that made a birthday special! They actually answered their phone when I needed to make a change. I would highly recommend this company.

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Florist's Response:
Thank you! I am glad we were able to make the birthday special. Thank you again for your order!

Miami Beach Flowers did a fabulous job. I would recommend their services without reservations!

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Florist's Response:
Thank you for your kind words. And thank you again for your order!

These flowers came out absolutely beautiful! Great communication, quick service and absolutely amazing outcome! Will definitely be using again!

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Florist’s Response:
Thank you for kind words. And thank you again for your order!

Processing the order through the web site was a breeze, intuitive.
Communication was excellent, the delivery flawless.
I received a real image of our Birthday flower arrangement on the day of delivery, this was a nice touch that made the process seem more personal.

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Florist's Response:
Thank you for your kind words. And thank you again for your order!

Fantastic. I ordered from the UK, to be delivered.
Everything perfect. Flowers were amazing.

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Florist's Response:
Thank you for your order from the other side of the "pond!" And thank you for your kind words.

Muy pequeña para ese precio, no considero muy profesional, la preparación no me gustó, compre el más caro y real mente me dio pena , no se parece en nada la foto que venden a lo que llega.No los recomiendo, gracias.

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Florist's Response:
I really do not understand this complaint.

The customer ordered our "Mellow Yellow Rose premium", 30 stems of yellow roses cut extra, extra short so that only the rose head sticks out of the low 5"H x 5"D cylinder. It is listed among a number of the tight and compact, contemporary style of rose arrangements. Now, we do have a picture two rows below the Mellow Yellow Rose of long stem roses arranged in a vase. Yet the customer ordered the roses cut short.

On the very same page where the customer ordered his chosen product, we list the terms of sale called "The Fine Print." One of the terms says, "Pictures of all arrangements are close ups so they may make the arrangement look much bigger than it is. If dimensions are not listed for your purchase, please call us at (305) 865-0433 to verify this is the size you want if size is important." To the best of my knowledge, the customer never called to ask how big is his gift. And yet he complains that his purchase was small.

The customer accused me of being unprofessional even though we delivered exactly what was ordered. I reject that accusation. But what can be said about a customer who orders the "Mellow Yellow Roses" and then complains when we deliver the "Mellow Yellow Roses?" Please, dear customers, please take a moment to read the terms of sale on our website, on Amazon, on Ebay, et al to make sure you know what you are ordering. It will save a lot of heartache later.

Beautiful arrangement excellent service.
Highly recommend!

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Florist's Response:
Thank you for both your orders this spring. And thank you for your review.

I live in Pennsylvania and I placed an order for a mom figure who lives in Florida. She was absolutely ecstatic at how beautiful the bouquet was !
Great way to wish her a happy Mother’s Day. Thank you!!!

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Florist’s Response:
Thank you for your review! And thanks again for your order!

They were lovely and well received

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Florist’s Response:
Thank you for your review. And thanks for your order!

flowers were great

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Florist's Response:

Thank you for your review. And thanks again for the order!

Great job! Thanks again!

Beautiful arrangement ordered for a girlfriend to welcome home a new baby. Loved that I was sent a text showing the actual arrangement the day it was sent out for delivery and then an email once delivered. Great service and quality, highly recommend.



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Florist Response:
Thank you for your review! And thank you again for your order.

Excellent service

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Florist's Response:
Merci pour votre aimable remarque. Et merci encore pour votre commande florale.

I am very pleased with the service, attention to details and follow up. Strongly recommend this shop to anyone looking for flowers for any occasion.

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Florist's Response:
Thank you for your kind words. Thank you again for your order!

They are so good at what they do. I live in California. i used their online ordering platform through their website. So easy to navigate. Beautiful arrangement. delivered on time. Mom was happy. That's all that matters.

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Florist's response:
Thank you for your kind words. And thank you again for your order!

The flower arrangement ordered exceeded my expectations and the service provided was amazing. I highly recommend this establishment!

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Florist's response:
Thank you for your review(s)! And thank you again for your order.

Beautiful bouquet that was delivered day of with lovely service!

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Florist's response:
Thank you for your review. And thank you for your order.

I was more than pleased with the floral arrangement delivered to my daughter. It was exactly what I expected and my daughter loved it. Thank you for the excellent customer service.

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Florist's response:
Thank you for your review! And thanks for your order. Stay safe!

Lovely arrangement, super professional service, and very timely delivery. The owner oversaw the process, took photos, and sent a follow-up confirming delivery. They reached my friend just before she left for a special event, and it couldn't have worked out better. Will absolutely go to again for any needs!

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Florist's response:
Thank you for your kind words. And thank you for your order. Stay safe!

Great service, the arrangement was beautiful and made someone very special very happy!

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Florist's response:
Thank you! And thanks for your order. Stay safe!

The flowers that were received looked nothing like the picture online. I was told that “the photos on the website were taken years ago”. That’s false advertising and I would recommend updating your website. Paying $150 and it being nothing like expected is unacceptable and very deceiving.

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Florist's response:
This is a continuation of an exchange of emails between the customer and me.

We pointed out to the customer that the delivered product used all the same flowers as in the picture. The only substitution was the container. Our description says we are using a glass cube lined with a leaf. And we say in the terms of sale that containers are never guaranteed as they constantly come and go.

However, I think the main reason the customer didn't like the delivered product was because the recipient texted her an image that is almost dark, black and foreboding. I cringed when I saw her picture. Yet, I texted her a well lit picture of the finished product BEFORE we sent it on delivery. I will never understand why she didn't contact me when she received my texted image prior to delivery to tell me she wasn't happy and instead relied on the recipient's ugly text image to base her displeasure.

Finally, she asked for and receive a full refund. So she got the flowers for free and she still complains. Go figure.

I ordered these flowers for my mother for her birthday. She can't stop raving about how beautiful they are. This is my third purchase this year and I would not hesitate to order again.

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Florist's Response:
Thank you for the opportunity to bring some beauty to your mother! And thank you again for your order.

Amazing service. We sent this as a birthday gift to our cousin. She received the bouquet a week early, but didn't think anything of it because her birthday is close to Valentine's Day and flower delivery scheduling around that time period can be complicated. A week later on her birthday she received a second bouquet with a note apologizing for inadvertently sending the first bouquet a week too soon. This was completely unexpected. I also received a text with photo letting me know that the 2nd bouquet was on route. Both bouquets were beautiful, and she was delighted.

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Florist Response:

Thank you for you kind words. My apologies again for the early delivery, but I am very happy that in the end we brought some happiness to this world. Thank you again for your order!

Exquisite arrangement! Delivery time was excellent. My friend was so excited and absolutely love the flowers. I was delighted as I live in California and was hoping for something beautiful from a reliable florist. I have found them. All future orders will be from Miami Beach Flowers. Thank you so much.

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Florist Response:

Thank you for your kind words. And thank you for your order.

le bouquet livré ne correspond pas à la formule commandée

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Florist response:

Hélas, nous avons fait une erreur! Nous avons envoyé le mauvais produit. Merci de nous l'avoir signalé. Nous enverrons le bon produit le lundi (ou mardi, selon le moment où les fleurs arriveront).

(Sender pointed out that we dropped the ball on this one and sent the wrong product. :-( Hey, we're just as human as the next guy! We will be sending what was ordered as soon as we get all the necessary flowers.)

Great experience - friendly staff and went over and above with a special request. Used online ordering - but then needed to call with a special request. Very accommodating and great communication regarding the order before, during, and after delivery.
Thanks for the great customer service!

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Florist's Response:
Thank you for your kind words. And thank you again for your order!

Everything was perfect! The website is very well done, and we had such a nice welcome on the phone! We were ordering from Europe and everything was perfect. I definitely recommend Miami Beach Flowers !

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Florist's response:
Thank you for your kind words. And thank you for your order!

I’ve ordered flowers two times through Miami Beach flowers for my daughters birthday. The first time I sent an orchid which was 3 foot tall and so beautiful my daughter brought it with her on her way back to Italy via Pennsylvania where I live and it’s still beautiful and that was two years ago. This year I sent her the salt and pepper arrangement and my daughter loved it. Gorgeous arrangement! I wouldn’t order flowers from any other business. They’re family owned and their customer service is too notch!


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Florist's Response:
Thank you for your kind words and thank you for your orders!

I ordered flowers from Canada for my sister in Miami. The service was excellent. The arrangement was gorgeous and arrived on time

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Florist Response:

Thank you for your review. And thank you again for your order!

The bouquet was very beautiful and fresh and exceeded our explications. It was delivered on time and everybody was very happy. Thank you for a great service!

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Florist Response:

Thank you for your kind words. And thank you again for your order!

Amazing and beautiful flowers. My wife loved the arrangement. Worth every penny. A week later the roses are as fresh and perfect as ever !

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Florist Response:

Thank you for your kind words and thank you again for your order!

The arrangement that I ordered didn’t look like the one I ordered

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Florist Response:

"The picture on the website has all the roses on one side of the vase facing the camera; in other words, a 180° arrangement. That leaves a back side of only greenery.
In addition, this one sided stock image of three and four dozen roses exists so that the purchaser can see all the roses he/she is buying; an all around version of the same arrangement would have half the flowers blocked from view on the "back side" of the arrangement.
Finally, to get the effect of the on-line picture, we would have to cut many of the long stem roses into very short stems.
When we do the actual arrangement, we make it an all around, 360° arrangement and spread all the roses throughout the arrangement. And we keep the stems as big as possible so that E*** (the recipient) would enjoy as large an arrangement as possible.
I get one complaint like this one every 4-5 years. One time, I actually did a replacement that looked exactly like the picture. Both the sender and the recipient hated it with a passion! Oh, well."

Flowers were beautiful!

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Florist Response:

Thank you for your review. And thank you again for your order.

parfait, très satisfaite comme à chacune de mes commandes, Merci

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Florist Response:

Merci pour votre avis. Et merci pour toutes vos commandes!
(For those who do not speak French, the customer said, "perfect, very satisfied as with each of my orders, Thank you"
(My response in return is "Thank you for your review. And thank you for all your orders!")

Excellent customer service. I ordered from another state and was anxious that everything would go ok - the experience exceeded my expectations. The flowers were absolutely beautiful! Perfect!

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Florist Response:

Thank you for your kind words. And thank you again for your order!

Beautiful flowers delivered same day on a Sunday as promised.

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Florist response:

Thank you for your review. And thank you again for your order!

Beautiful arrangement with timely delivery. 10/10 would recommend

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Florist's Response:
Thank you for your kind words. And thank you again for your order.

Excellent

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Florist's Response:

Thank you for your review. And thank you again for your order!

Great, timely service. Beautiful flowers.

The final look is a bit different than the photo - the colors were overall pinker/lighter/more pastel and the ribbon a light pink color and tied differently than what the picture shows. These are minor, but I find the aesthetic in the website photo more pleasing than the aesthetic of the final bouquet.

I would not hesitate to order again and, understanding the system and inevitable variations, if I have color/style preferences, it might be beneficial to follow up with a phone call if ordering online. I didn’t think of this until I saw the photo of the bouquet that had been made for my order.

Thank you again for wonderful service!



-----Response:
I'm sorry to disappoint you. Not every flower in every color in every tint is always available. At those times, we have to substitute, a point we list on our website site (see "The Fine Print" on the same page you placed your order). In any event, I am happy you were pleased with the final outcome.
Thank you for your review and thank you again for your order.

I was thrilled with the turnout of the gorgeous arrangement I ordered!!!

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Florist response:

Thank you for your kind words. And thank you for your order.

Beautiful! Thank you



-----Response:
Thank you for your kind words. And thank you for your order!

Great experience! I was in Brasil and wanted to send a Flower to a Birthday Friend... That was not a problem and it took me just a few minutes to send it on the same day. Everything on line and they kept me updated by phone messages! Love it!

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Florist Response:

Thank you for your review. And thank you for your order.

Excellent service , on time , great selection and customer service.

Highly recommended

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Florist Response:

Thank you for your kind words. And thank you again for your order!

Jamais déçue, remerciements

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Florist Response:

Merci pour votre avis. Et merci encore pour votre commande.
(For those who don't understand French, the customer says, "Never disappointed, Thanks." My response is "Thank you for your review. And thank you again for your order.")

I was so impressed and my friend was so happy! I was so glad they texted me a photo of the flowers before delivery so I knew everything looked great. It looked just as beautiful when my friend sent me a picture. Thank you for helping me make her birthday so special all the way from MA!

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Florist Response:

My apologies for the lateness of my response.
Thank you for your kind words and thank you again for your order!

I bought Hershey’s kisses and you sent mint chocolates
My sister hates mint chocolates



-----Response:
This customer made the same complaint to me privately by email. The thing is she is completely wrong.

For our balloon bouquets (the ordered product), we attach the balloons to a weight. In most cases and including this one, the weight is a jar of MILK chocolate Hershey® Kisses. Hershey wraps its Xmas wrapped MILK chocolate kisses in red, silver and green foil for the Xmas holiday season. We put all green MILK chocolate kisses in the same jars, the reds in a second set of jars and the silver in a third set of jars. They are the regular MILK chocolate kisses that 99% of the people reading this response have had sometime in their life.

Recipient received a jar of green wrapped MILK chocolate kisses and incorrectly assumed it must be mint. Didn't bother to smell them, taste them or call me. Just assumed they must be mint. Then instead of calling me to fix the perceived problem, she complained to the sender, her sister. I don't know about you, dear reader, but I am from the old school. If I receive a gift, I tell the sender it is great and then I take up any questions with the merchant. As a result in this case, the sender felt bad for no reason other than her sister the recipient make an incorrect assumption.

By the way, I sent the sender (who lives in another country) a picture of the Hershey kisses Xmas assortment so she could see for herself the three colors of MILK chocolate kisses. And she still complains.

Part of my order came on the next day, but the quality of the flowers was so good!!!! Thank you, guys!

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Florist's Response:

We make mistakes just like the next person. But thank you for letting us fix it. And thank you again for your order!

Excellent service, gorgeous arrangement and prompt delivery.

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Florist's Response:

Thank you for your kind words. And thank you again for your order!

Excellent, always on time , and Beautiful arrangements

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Florist's Response:

Thank you for your kind words. And thank you again for your order!

Exquisite arrangement, excellent service. As always.

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Florist's Response:

Thank you for your review. And thank you for your business!

Very happy with the arrangement and the delivery on such short notice, especially during the holidays.

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Florist Response:

Thank you for your review. And thank you again for your order!

I didn't see the flowers myself, but the recipient was pretty pleased by them. Spotless ordering and delivery.

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Florist Response:

Thank you for your kind words and continued business!

The flowers made for my mother's 81st birthday were exquisite! She was so overjoyed and thrilled with the beautiful arrangement! I live out of state and I really appreciated that my mom received such a lovely gift!

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Florist's Response:

Thank you for your kind words. And thank you again for your order!

Great quality flowers and service. Thank you.

Excellent personalized service. The flowers were delivered on time and were stunning. Will definitely order from here again.

Florists' Response:
Thank you for your kind words. And thank you again for your order!

Delivered on time and gorgeous floral arrangement

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Florist Response:

Thank you for your review. And thank you again for your order!

Great service - very efficient. And the flowers were absolutely beautiful. One happy customer. Thanks so much.

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Florist's Response:
Thank you for your review. And thank you again for your order!

The flowers I ordered were absolutely beautiful.

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Florist Response:

Thank you for your review. And thank you again for your order!

Wow. The Boutique that was sent to my friend for her birthday was just as beautiful as the advertised photo.. if not more beautiful than the one she received! Also, I placed the order the day before and received the delivery email as to when it got there! That was great as well! Super happy with this experience!

Florists' Response:
Thank you for your review. And thank you again for your order!

Very professional to deal with and super easy to order online. Delivered on time and the beautiful flowers made my wife's birthday feel special, despite being in the midst of the pandemic. Was a ray of sunshine during these times!

Ordered online from the UK, and a BEAUTIFUL piece delivered shortly after. Was quite pleased!

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Florist's Response:

My apologies for the lateness of this response.
Thank you for your kind words. And thank you again for your order!

Thank you for the beautiful flowers. Amazing service!

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Florist Response:

Thank you! And thank you again for your order!

She is happy, I am happy

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Florist's Response:

Thank you for your kind words and all your orders through the years.

I considered a number of florists in Miami and chose Miami Beach Flowers for several reasons. Not only are the arrangements exquisite, but they are also varied and unique. And the prices are reasonable. Upon placing my order I quickly became a fan due to the customer service that Chaim extended. His approach to my order was personal and meticulous from the start and was demonstrated all the way through to delivery. I highly recommend Miami Beach Flowers!

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Florist's Response:

Thank you for your kind words. And thank you again for your orders.

The hydrangeas arrived green instead of white and the arrangement looks poor compared to the picture on the website. We don’t feel the arrangement reflects the price.

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Florist's Response:

You are right. In their haste to do this arrangement, my designers confused your ordered product, the Green Orchids in a Vase, with the Green Orchids and Green Hydrangea. They are next to each other on the website. But as you note, the ordered Green Orchids in a Vase uses WHITE hydrangea in addition to the green cymbidium orchids while the produced Green Orchids and Green Hydrangea uses GREEN Hydrangea in addition to the green cymbidium orchids. I regret the mix up.
Please mention this mistake of ours the next time you order and I will be happy to make amends.
Best wishes for a שנה טובה ומתוקה!

Excellent, on time, great quality
Love it
Thank you

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Florist's Response:

Thank you for your kind words. And thank you again for your order!

loved product- courteous response when I called to check likely time of delivery

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Florist's Response:
Thank you for your kind words. And thank you again for your order!

What an incredible experience! I normally order through something like 1-800 flowers, but with Covid I wanted to do something more local. Not only was the website for Miami Beach Flowers WAY easier with fewer clicks than the national broker, they were incredibly responsive, sent pictures of the order before delivery, AND provided confirmation when my flowers arrived to my friend. Thank you for such a wonderful experience - I will exclusively buy from Miami Beach Flowers going forward!!

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Florist's Response:

Thank you for your review and kind words. And thank you again for your order!

Thank you for the best & fastest service & most beautiful & quality arrangement of flowers I’ve ever seen. Thank you so much for your dedication.

Will be a consistent client 100% satisfaction guaranteed
Thanks

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Florist's Response:

Thank you for your review. And thank you again for your order!

My roses were phenomenal! I ordered them the same day and had them delivered to my sister in just a few hours! The service was great thank you Miami Beach flowers :-)

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Florist response:

Thank you for your kind words. And thank you again for your order!

What’s a great and easy experience and the flowers were gorgeous. A perfect gift. Thanks!

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Florist's Response:

Thank you for your review. And thank you again for your kind words.

They never disappoint even when I don’t choose a specific arrangement! Beautiful!

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Florist Response:

Thank you for you kind words. And thank you again for your order!

Miami Beach Flowers staff ,
Thank you sooo much for delivering the flowers on time , my friend was delighted with the beautiful surprise.

The reason why I did not give 5 Stars is that despite the arrangement was really beautiful, it was not exactly the one I ordered. I ordered the "Picture Perfect" and the one delivered was "Tropical Arrangement" on the Vase I ordered. The flowers were different and not exactly the ones I ordered .

Still beautiful and accomplished the purpose but I would have preferred the other one.

Thank you

Leticia

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Florist Response:

Please note that not every flower is available 100% of the time. When we cannot obtain flowers A, B and C, we have to substitute. We try to maintain the same color scheme and style. But the reality in a flower shop is there are times when we must substitute. And we have clearly mentioned that in "The Fine Print," the terms of the sale that are located on the same page where you placed your order. I'm sorry we disappointed you by the flower selection but I am glad you appreciated the delivered product. Thank you for letting me clarify this.

Thank you again for your review. And thank you again for your order.

perfect service, perfect timing!

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Florist's Response:

Thank you! And thank you again for your order.

The flowers are beautiful. The arrangement was perfect. It was a wonderful birthday present. And, it was delivered at the perfect time.

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Florist Response:

Thank you for your kind words. And thank you again for your order!

Outstanding experience. The bouquet was beautiful and delivered early in the day as requested. The recipient loved the gift. Thank you for doing an excellent job!

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Florist's Response:

Thank you! And thank you again for your order!

Excellent and personalized service

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Florist response:

Thank you! And thank you again for your order!

My Dad loved his Father’s Day Junk food basket
Thank you

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Florist Response:

Thank you! And thank you again for your order!

I had an amazing experience with Miami Beach Flowers. They far surpassed my expectations by providing a high level of communication, professionalism, and a truly beautiful arrangement. I highly recommend them to take care of all your floral needs!

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Florist Response:

Thank you! And thank you again for your order!

I had such a wonderful experience with Miami Beach Flowers - from the ease of ordering online, to getting a surprise text from Chaim with photos of the actual items being delivered, and having it delivered the same day...A+ service and A+ end product. I highly recommend this florist!!

Heather F

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Florist Response:


Thank you! And thank you again for your order!

These are the most beautiful simplistic flowers that are classy and timeless! Great job and fast delivery! I highly suggest Miami Beach Flowers!

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Florist's Response:

Thank you for your kind words. And thank you again for your order!

Beautiful flowers and great service!

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Florist response:

Thank you for your kind words. And thank you again for your order!

I used you a second time because of my first experience with you on Mothers Day. We had a nice display of tulips that looked good. So, I thought I'd use you again and ordered these Peonies for my wedding anniversary. They arrived looking nothing like the photo, which as you can see is a very tight grouping of approx 15 Peonies. What arrived was an arrangement of mostly greens and leaves with 10 Peonies interspersed. The water in the vase was cloudy and unappealing. We took the flowers and re-arranged them in one of our own vases and changed out the water. So, I give a B- on this.

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Florist's Response:
I'm sorry we disappointed you. Please note you ordered the standard product which is marked as 10 stems. (The deluxe product has 15 stems.)
Secondly, no two stems of the same flower look exactly the same; there will always be variation. (To me, that's the beauty of flowers!)
Thank you for your comments and thank you for your orders!

This was one of the worst experiences with a Florist I have ever had. Very disappointing. The flower presentation was literally the smallest offering I have ever seen. My wife thought it was a joke (and it was for Mother’s Day). The Florist was extremely unhelpful when I reached out about my disappointment.

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Florist Response:

From my exchange of emails with Randall about this order:

Forgive me but I do not understand. You ordered a product that is naturally small and then express frustration when you get it? Huh? Anyone who has ever purchased lily of the valley knows it is small. And anyone who has an appreciation for fresh flowers knows that it is small. Now, we have a note on the very same page you placed your order that says,

"Pictures of all arrangements are close ups so they may make the arrangement look much bigger than it is. If dimensions are not listed for your purchase, please call us at (305) 865-0433 to verify this is the size you want if size is important. [Randall never called to inquire about the size.]

"You purchased one of the most refined products we sell, one that is usually only available twice a year in Miami [the week before Xmas and Mothers' Day week], one that is one of the most expensive that we sell without asking the size if size is important to you? And a perishable product at that?"

This is me again. In other words, Randall ordered an expensive product because he thought it would be large. He ignored our advice to the contrary. Had he politely and respectfully called and said, "Yes, I made a mistake. But this is not the gift I really meant to order. Can we exchange it?" I would have said yes.

I didn't get what I ordered for Mother's Day. Opted to go with a florist that presented well curated arrangements vs 1800flowers and would have had a better experience with them. When calling on Monday to express concerns, found who I believe the owner to be abrasive. He was more interested in talking and presenting excuses vs listening to my feedback. He talked over me, not a way to address or rectify a disappointing experience. In the end, he refunded me the difference and apologized, but wouldn't recommend using his business again.

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Florist Response:

For the holiday, I hire extra drivers. The one who delivered Erica's gift delivered someone else's gift but sent me a photo delivery confirmation of a third person's gift being delivered. Now, each gift has a card with the recipient's name written on it. Not one of the three recipients contacted me to say they have a gift with someone else's name on it! I explained this to Erica and apologized. She asked for a refund for the difference of the gift she got ("Zen") instead of what she ordered ("Green Orchids in a Vase") which I cheerfully agreed to do. She then complained that she could have gone to 800 flowers..... I'm sorry, Erica, but people do make mistakes.

excellent service much thanks

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Florist Response:

Thank you for your review and thank you again for your order. Stay Safe!

This gift brought joy to my aging and lonely father and gives him something beautiful to look at during hard times

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Florist Response:

Thank you for your kind words and thank you again for your order. Stay Safe!

Flowers were amazing and delivered on time.

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Florist's response:

Thank you for your review and thank you again for your order!

It was beautiful! Thank you.

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Florist response:

Thank you for your kind words. And thank you again for your order. Stay Safe!

Arrangement matches exactly what was ordered and delivery as promised.

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Florist Response:

Thank you for your review and kind words. And thank you again for your order.

Miami Beach Flowers created a beautiful sympathy basket. We are very pleased with flower choices and the stunning arrangement.

We are so pleased with Miami Beach flowers. They delivered on time and my mother was so happy on her birthday. During these tough times they still managed to get everything right. The flowers were the ones we ordered without substitutions. It didnt look exactly like the photo but it was still beautiful. Thanks again for helping me make my mothers 70th special while we go through unprecedented times.
All the best through this.
Amy



-----Response:
Thank you for your review and kind words. And thank you again for your order.

Quick service and exactly what I had ordered...will definitely use them again!!

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Florist Response:

Thank you for kind words. And thank you again for your order!

Was told they are the most beautiful flowers ever received



-----Response:
Thank you for your kind words. And thank you for your order!

The arrangement was spectacular. Thank you for making my " thank you" awesome.



-----Response:
Thank you for your kind words. And thank you again for your order!

Great communication and delivered a beautiful arrangement as scheduled!
Appreciate the professionalism and quality

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Florist Response:

Thank you for your kind words and thank you again for your order. ps. Best wishes to your son for a complete recovery!

Great service and very prompt same day delivery. Website was extremely easy to use and it made the process enjoyable!

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Florist Response:

Thank you for your kind words and thank you again for your order!

It was my first time ordering from Miami Beach and the selection was extensive. I loved the customer service and the follow-up email with the image of the arrangement. My friends received the flowers and love them. I will definitely be ordering in the future and recommending to friends and family. Thank you so much! Kim

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Florist Response:

Thank you! We are glad you enjoyed the flowers and our service. And thank you again for your order!

Beautiful flowers great job



-----Response:
Thank you for your kind words and thank you for your order! Best wishes.

Ordered all the way from Texas for a client in Miami Beach and they exceeded my expectations! The gorgeous plant arrived the very next day and they even sent me a picture of the delivered plant. 5 star service all the way!

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Florist Response:
Thank you for your order. And thank you for your wonderful review!

A beautiful arrangement, delivered on time to our hotel. I would strongly recommend this business

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Florist Response:

Thank you! And thank you again for your order!

The flowers were absolutely beautiful.

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Florist Response:

Thank you for your kind words and thank you again for your order!

Perfect and easy. Great arrangement ordered online. Thank you!

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Florist's response:

Thank you for your kind words. And thank you again for your order!

Great service thank you .

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Florist's response:

Thank you for your kind words and thank you for your order!

Encore une fois très satisfaite de la prestation, livraison toujours bien respectée.merci

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Florist's response:

Thank you for your kind words. And thank you again for your order!

After searching for a good local florist I found Miami Beach Flowers and wasn’t disappointed. I ordered an arraignment of yellow tulips and the arraignment was absolutely gorgeous. The tulips looked bright and fresh, I couldn’t be happier. They provide local same day delivery.

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Florist Response:
Thank you for your kind words. And thank you for your order!

Wonderful last minute service getting the perfect flowers delivered to our daughter for her birthday! Very personal service and quality arrangements!

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Florist Response:
Thank you for your kind words and thank you again for your order!

She loved the arrangement! The designers choice will make the recipients heart melt. Wonderfully easy to order and super fast service.


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Florists Response:

Thank you for your kind words. And thank you again for your order.

Everything went smoothly with order and delivery. The recipients were very pleased with this arrangement, and say the flowers smell terrific!

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Florist Response:

Thank you for your kind words! And thank you again for your order.

Gorgeous


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Florists Response:

Thank you for your kind words. And thank you again for your order!

Excellent customer service. Kept me informed of my order and its status every step of the way. Loved the text with a pic of my order. Nice touch!


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Florists Response:

Thank you for your kind words. And thank you again for your order!

The process was so smooth and efficient. They sent me a picture of the flowers before they even delivered them! The flowers were beautiful but I had an issue with the vase. I called and explained my issues and they were so polite and accommodated my request! Such an amazing staff and service. Thank you. I will def be using you again!!


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Florists Response:

Thank you for your kind words. And thank you again for your order!

It was the most beautiful and well made arrangement and the colour was brilliant.


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Florists Response:

Thank you for your kind words. And thank you again for your order.

Great timely service
Fresh beautiful flowers

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Florist Response:

Thank you for your kind words. And thank you again for your order!

Thanks


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Florist Response:

Thank you again for your order!

Thanks.... evrybody are so happy.

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Florist Response:

Thank you for your kind words. And thank you again for your order.

Gorgeous and timely!

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Florist Response:

Thank you for your kind words. And thank you again for your order.

The flowers were beautiful, just as promised and delivered on time.
I will use this florist again in the future.


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Florist Response:

Thank you.

I ordered my planter and heard back with a text message within a short time. I was sent a picture of the planter I ordered which I really appreciated. I was sent an email after it was delivered. I would definitely use this florist again. Very pleasant and efficient. I ordered my arrangement in the morning and it was delivered that day.
Thank you

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Florist Response:

Thank you for your kind words. And thank you again for your order!

We received a beautiful bouquet on the promised delivery day and made my recipient very happy. We could do a better job trying match the colors advertised on the pictures with the final product. But will try them again.

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Florist Response:

Thank you for your kind words.
As to the variation between the picture and the delivered product: Sometimes the exact same flowers are not available and sometimes even the same flowers have variations in the color. We try as much as possible to match the color, but there are times we have to substitute, a point we acknowledge in the terms of sale ("The Fine Print") on the page you placed your order. Thank you for your understanding.
And thank you again for your order!

Excellent Presentation, beautiful Colours and Smell. Arrive just in time.

However they arrived without the Message Card requested written by me so the recipients couln´t know who was the sender until they talked to me.

Thank you so much!

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Florist Response:

Thank you for your kind words about our product.
As to the greeting card....This is a comment I get every so often. I suspect people are looking for an envelope which holds a greeting card. However, my computer prints a tri-fold card (without an envelope). On one panel is the recipient's name while on another is the sender's message; to see the message, one must unfold the tri-fold card. Since the recipient doesn't see an envelope, s/he thinks there is no attached message. But I am sure the tri-fold card is there because how else would my driver know which arrangement on a truck full of arrangements goes to which recipient? She matches the name on the tri-fold card to that address.
Thank you for the opportunity to clarify.

Everything was excellent. The flowers were fresh and beautiful. The delivery was on time. 100% satisfied with the service and product.


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Florist Response:

Thank you for your kind words. And thank you again for your order!

The recipient absolutely loved the lilies and sent me a photo as I was back in the uk. They looked absolutely gorgeous and the scent heady. So yeah I was absolutely thrilled with the flower delivery. Thank you rosey mcgoll

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Florist Response:

Thank you for your kind words. And thank you again for your order!

Excellent service and the flowers look just like the photos or better. I will be back for more.
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Florist Response:
Thank you for your review. And thank you again for your order!

Flowers were beautiful, fast delivery, and they shared a picture of the flowers that were delivered and delivery confirmation.
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Florist Response:
Thank you for your kind words. And thank you again for your order!

Thank you!
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Florist Response:
And thank you again for your order!

These guys always hit a home run.
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Florist response:
Thank you for your kind words. And thank you again or your order!

Excellent service. Fast, convenient, great communication. I was very pleased with my experience and the flowers were beautiful. I would recommend and will use again. Thank you!
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Florist response:
Thank you for your kind words. And thank you again for your order!

The flowers were beautiful, but the arrangement was not very nice. The flowers were not arranged nicely. Very sloppy placement. The clear stones in the vase looked tachy.
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Florist response:
My apologies for my arrangement not finding favor in your eyes.
The product you ordered contained ten (10) stems of orchids in a 6"H x 4"D glass vase. It is a very popular product and we do a lot of them. I wish you had contacted us right away; we would have replaced it to your satisfaction.

Horrible never got my flowers on my wife’s birthday.
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Florist Response:
Sender/Ken's order arrived in the shop after everyone had left for the day.
I responded that evening by email by apologizing for the order arriving too late in the day for us to deliver and asking if we could deliver it the next day.
His assistant emailed us okay to deliver on Wednesday, January 30.
Sender/Ken, however, was understandably upset that the order did not go the way we all would have wanted. We have reached an understanding how to resolve this.

Fast and excellent service!!! This is the 4th time I've purchased flowers for my girlfriend from Miami Beach Flowers in the past 8 months and she has loved each bouquet!!! Highly recommended!!! Thank You!!!
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Florist Response:
Thank you for your kind words. And thank you again for your orders!

Thank you very much. A+ service and quality.


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Florist's response:

Thank you for your review. And thank you again for your purchase.

Awesome customer service!! I received several communications before my order shipped!! My mother sent me a pix and the arrangement looked even better than online!! So glad I found them online...great experience!!

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Florist's response:

Thank you for your review. And thank you again for your purchase.

I was positively impressed with the quality and sharp schedule for delivery as requested. Well done team !!!

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Florist Response :
Thank you for your review and thank you again for your order!

Picture suggested a much larger arrangement. Very disappointed. Will not order from you again

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Customer ordered a vase filled with ten (10) stems of orange mokara orchids. Each stem usually measures 8" to 10" long. I have no control over that--that is how long Mother Nature grows them. If customer wanted something big, I would suggest she should have called first to find out the dimensions of what she was purchasing.

Secondly, this was delivered Thursday, Thanksgiving Day. I had extra stems of orange mokara orchids that I personally added to this purchase. So I gave her 15 stems instead of the 10 she purchased. In other words, I gave her more than she purchased and still she expressed dissatisfaction with her purchase.

In thirty years of selling flowers, I have received my fair share of complaints. But this complaint I will never understand.

Great service

The recipients told me that this was the most beautiful basket that they had ever seen. They should know--it was their 63rd anniversary gift. Delivery was prompt and Miami Beach Flowers even sent me a photo of their handiwork. Their presentation was incomparable and I got a lot of bang for my buck. Run, don't walk! These guys are great.

A friend's Dad who lived in Miami Beach died a few days ago. I picked this florist because of location and # of stars. I had some trouble with the address, which the owner digged a little and helped me with. I also like to see what was created and he sent me a picture. PLUS, I received a note that the flowers were delivered. Exceptional rating well deserved. Thx!

The arrangement looks nothing like the picture. First and last time ordering from this page.

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Florist's reply:

Ordered product has 10 stems of white lilies arranged in a vase. That's it.
The website picture shows 10 stems of lilies with all flower pods open; that would last about 4-6 days. The delivered product used 10 young stems of lilies with some open flowers and many closed pods which would open over the ensuing 2 weeks.
Do we believe we delivered what was ordered? Yes. Do we believe that the delivered product would continue to open and look similar to the website picture? Yes.

Flowers were beautifully arranged and the detailed follow up directly from the flower shop reflected impeccable service. will definitely recommend this florist to all my friends.

Excellent flowers and service. I appreciated the picture very much!

The most beautiful arrangement! Absolutely loved it.

Perfect service! I ordered a beautiful bunch of roses for my wife for our 10th wedding anniversary and was not disappointed.

Awesome and Fast Service!!! Highly Recommended!!! This is the third order I've made over the past few months and my girlfriend has loved the roses every time!!! Thanks!!!

Super fast delivery! Hand delivered with care. Lovely arrangement - would definitely order from here again. Thank you!

Everything about this service was amazing! I ordered online around 4 am and my delivery was sent out the next day ! I even received a picture of the flowers via text , which I thought was an extremely lovely touch ! Would definitely recommend using this service again !

Super easy order and delivery. Spending the week in Miami for a birthday get away and it was the perfect surprise in the morning. Ordered these the night before and they were delivered by 11 am the following day.

Thank you so much! The sunflowers were amazing and my girl was extremely happy to receive them!

Everything I ordered only better would recommend them for all occasions.

Excellent and Fast Service!!! Will Definitely Be Using This Florist Again In The Future!!! Highly Recommended!!!

All great

We sent flowers to one of our favorite subcontractors in the business and she was thrilled with the beautiful arrangements she received. This was a special thank you for a special person and you delivered a quality arrangement aligned with the level our gratitude to her. Thank you.

I’ve ordered from this flower shop before, a few days before my wife’s birthday they were sending emails reminding me of the upcoming date. I think this a phenomenal idea! Also when I called with a question the owner answered the phone personally, nowadays you get answering machines, hopefully at the end of the long message you’ll get someone on the phone to answer your question.
One area of suggested improvement, Is the ability to write a slightly longer message when ordering online. There’s only room for a couple of sentences before your fig sauce did the allowed number of characters. Please allow for slightly longer messages for those of us that might be more verbose.
Otherwise, I will order from this store again and recommend it to friends.
Thanks,
MC.

Arrangement and phone help very nice. Website not mobile friendly and took longer than I'd have liked to deliver. Overall good. Would try again.

Pictures don’t do the flowers justice. Excellent !!!

Always satisfied with your arrangements and service!

Accidently gave them the wrong delivery address - called early to fix - Was taken care of promptly. Flowers were delivered quickly to rave reviews.

Absolutely LOVE that I was sent a text with a photo of the arrangement. I always wonder what the flowers will look like. Thank you!

Amazing flowers!

thank you very much a wonderful experience everything is perfect many thanks very much I recommend to all the people that I know that this is the best florist throughout the florida to place their orders with you a thousand thanks again

The flowers in the picture online and the pictures of the item recived are very different. Other than that it was delivered same day and the over the phone service was great, not feeling wonderful about my purchase.

It's the first time I order flowers and receive feedback every step of the process. Excellent service!

Our sister LOVED her flowers! I called to make a change to the order and I was treated so nicely! Great customer service! The flowers were absolutely gorgeous! Thank you so much! Job well done!

Beautiful Christmas arrangement! The entire process from ordering to customer receipt was communicated timely and they even sent the actual picture of what was the final arrangement that was sent, unbelievable! I would definitely use them again!

Excellent service , beautiful flowers!

The flowers were incredible! They arrived earlier than expected and was notified of receipt and delivery. Great service!

I was not happy at all.that wasn’t the arrangement I ordered,I was very very disappointed.
I ordered my daughter arrangement to Mach her wedding one but I didrrn’t get it,I didn’t have a choice it was before Shabbat and I couldn’t cancel,
I’m still disappointed

I don't typically take these surveys but since you sent it 3 times I decided to reply.
The arrangement looked just the picture on the website which was great. The roses,however, seem a little too open too mature (particularly the lavender ones) and don't look like they will last past tomorrow or even later today (I ordered the arrangement for my husband so I'm getting to see it and see how long the roses last before I have to pick them out). We recently moved from NY so we're used to paying premium prices for flowers but this seemed pretty high for the roses to be dying by the next day.

They came out perfect and were delivered on time! Would you them again for other orders!

Great customer service!
Beautiful flowers!!

The flowers never opened properly and were way overpriced!

Thank you for making Mothers Day a little more special for my Girlfriend while she was away on a business trip!

My reciepient said that she recieve the flowers

My girlfriend was very happy. Thank you :)

The vase was different from the one on the picture.

I did not like your service because. It is awful. I wrote in the comments a few things. A can understand that you have no pink and violet hydrangeas, BUT I Asked you DO NOT cut the length of the flowers, and I added to cart latex balloons witch I saw in the photo, it was NOT one baloon. You have 6 balloons in the photo, and you write latex balloonS.

Chaim and Team thank you for the great service and beautiful flowers! Best flower company hands down!

Very responsive! Great job! Thanks

Beautiful flowers delivered to my wife on Valentine's Day and on time, thank you :)

The roses were delivered at 5:15PM and were not fresh. My girlfriend told me that they won't last more than three days.

THe website was a pleasure to use! Easy to navigate, and the flowers came exactly as pictured and exactly the time of delivery I specified for! I would definitly use them again and recommend them to anyone I know in Miami !

I am extremely happy. Thank you

The flowers were so pretty and creatively done. They also arrived so quickly! I was more than pleased. I did order from another florist in the area where the flowers were never delivered, but I was still charged for the flowers. I will definitely use Miami Beach Flowers again to order flowers in the future.

The arrangement was beautiful, and the service was great.

Great customer service and they helped me out on a last minute situation.

fresh flowers, delicered on time, just what i wanted!!!

Lovely very beautiful !!!!!!! Thank you s

Left a fantastic impression on the recipient. Beautiful and elegant. Thanks Miami Beach Flowers.

You gave me the opportunity to surprise my wife once again
Wonderful flowers excellent service

Sent flowers to my daughter. She loved them. Thank you for making such a beautiful arrangement!

Ordered a nice bouquet of flowers for a mothers birthday and had exceptional service. The flowers were alive, well taken care of and absolutely beautiful. They inform you with every move they make letting you know when they have been delivered. Very professional and for sure using them again!

There are several reasons I used his flower shop. Primarily like to support small businesses in the mid beach area. I called and I believe the owner answered, very polite! They also deliver on Sundays which on this occasion was important to me.
The only criticism I have is that the dialog box in which to write a greeting is too short. I found it difficult to express my greetings to the recipient and had to be very concise. I would appreciate a much generous area in which to write a greeting! Even my name at the conclusion of the greeting was excluded. The person didn't know who sent the flowers!
Case in point this dialog box is already twice as long as the one that was provided for my recent flower delivery.
Otherwise good experience.

Super Service. Very friendly and helpful people. Many thanks!!

Great Service, dead on time!

The flowers were what I expected!! Beautiful and fresh!

J'ai apprécié le suivi impeccable que vous avez fait à la commande transmise.

Very responsive and frendly. Made every effort to get the flowers to my friend even though I made a mistake with the delivery address.

I had a great experience! Thanks!