Reviews
Belinda F.
Floral arrangement was absolutely beautiful and I sincerely appreciated the phone call to ensure the location was correct. I’m in a different state from where the flowers were going and there was some confusion about the location. They took care of everything, even screenshot a pic of the flowers at the location so I could see it. THANK YOU!!!
----
Florist's Response:
THANK YOU !! WE ARE GLAD YOU LIKED IT!!
Victoria J.
Unprofessional and Pricey
I had initially requested flowers to be delivered to my grandmother for her birthday, but unfortunately, the set I had chosen was out of stock. The florist informed me of this via text and assured me they would provide an alternative. After a brief conversation, they promised to update me on the substitute arrangement. However, after not receiving any follow-up, I reached out again and was informed that they would simply put something together.
As the day progressed and it neared 5pm, the flowers had still not been delivered. I contacted the florist once more for an update, only to be told that they needed more time to fulfill the order. Eventually, close to 6pm, the flowers arrived without any notification, and they were left outside in the scorching 103-degree heat as they had not rung the doorbell or knocked.
Upon expressing my concerns about the situation, I was met with a language barrier when speaking to the owner, who was unresponsive and somewhat impolite. I paid $65 for the flowers along with a $30 delivery fee, but the unprofessionalism and lack of communication left much to be desired. Multiple phone calls were necessary to ensure the order was completed on time, an inconvenience that I found unacceptable.
Do not order from this store!
----
Florist's Response:
We sincerely apologize for the inconvenience. Our arrangement was very similar to the one in the photo and we did everything possible to get the order out of here early. Unfortunately, the delivery service we use also makes more deliveries and goes by zipcodes and unfortuanally they only knock 1 time! Once again an apology for the great inconvenience we cost you! we will work hard to not let this happend again! thank you !!!!!
Yvonne O.
Cheap
----
Florist's Response:
hello sorry to see you did not like our product. measurements of the products are always on the description!
Jason S.
At the last min, I thought I was not getting my Mom a Mother's Day gift on time. With her in Las Vegas and me in Missouri, and only two days to get My Mom somethn; I went online and found MC GARDENS FLORIST & GIFTS
They had just wat I knew My Mom would Love, every was easy, and they delivered it to my Mom on time and She did Love it. Thanx .
Renee M.
What was delivered did not resemble the photo. Being that I was a state away delivering flowers to my mom the photos presented on the website was all I had to go off of. The flowers delivered were a lot smaller, different vase, and didn’t include all the types of flowers shown. However, the delivery was timely and easy which was a plus! My mom was happy which is all that matters and still loved what she received however I was disappointed. Would order from them again but would call ahead of time to possibly be sent a realistic photo of what will be sent.
Rinda R.
I waited to hear directly from the recipient before reviewing. They were beautiful and fresh and the chocolate hit the spot. Wonderful to have such a beautiful bouquet delivered as advertised!
Thank you!
Rene B.
The floral arrangement and strawberries were perfect for celebrating a 90th birthday!! And the the delivery service personal was exceptional.
Mary M.
I requested a delivery date for my order as the flowers were for a memorial service. They were delivered 2 days early despite having a requested date. I attempted to call you after I received the email notifying me of the delivery and when I received a message asking me to enter an access code. I will not make the mistake of ordering from you again.
Kimberly H.
this was a beautiful bouquet... the roses were open and the lillies were closed...so they arrangement will continue to be enjoyed for a while. Thank you.
Natalie W.
The bouquet I ordered was just as expected. I was able to make a last minute change to my order and MC Gardens were on it.
Claris S.
I had to do a last minute order and the flowers came out beautiful and on time. The lady who I spoke to was very nice.
Marcos C.
Las flores no estaban de acuerdo a las de la foto, no incluÃa casi nada de lo que vi en la foto, me esperaba algo mejor!
Paulette V.
They should say that the flowers will not be the same as the photo.
They didn't come the same and even fewer styles.
Dwight O.
Flowers were beautiful and just as I ordered; delivery was perfectly timed. I'll use them again.
Vince G.
I ordered this arrangement a week prior to delivery. The delivery driver dropped the arrangement at the wrong house. It was for my wife, so unfortunately I had to ruin the surprise by asking her if she got them. After multiple calls to the florist and to the delivery driver(who argued that they delivered it to the right house), they finally returned to the house to find out they had dropped them off at a house down the street. The arrangement sat in the setting sun for over an hour wilting half of the bouquet then it was delivered to my wife. The florist promised to replace the bouquet the next day, but it never arrived. It’s unfortunate because the bouquets this florist does are beautiful, but the delivery is completely unreliable. I will be using a new flower shop in the future.
Kodi W.
Website said the order I wanted was available for Same day pick up/delivery. Made order. Email said call and confirm pick up time. Called and was told they were unable to complete order until a week later. Asked to cancel. They did not know how to cancel my order. Went online no way to cancel. Sent email to cancel, no response. Did receive an email asking me to review my recent experience. This is it! Have yet to receive my money back! No call back. Nothing!
Douglas P.
Flowers were nothing like the photo. Was very upset when I went to the store and saw them. They tried to give me half dead frozen flowers
Norman C.
These flowers were absolutely beautiful. I ordered the premium and the bouquet looked just like it. I am glad I made this choice and I would say this is a five-star winner!!! Thank you!!
Luis C.
My order wasn’t delivered on the day I had booked for. And when I tried contacting someone to see what had happened I wouldn’t get a straight answer. Very quick to take the money but not to fulfill the delivery
Rosa L.
Yo vivo en el estado de Illinois y la entrega fue en Las Vegas, todo súper bien el ramo precioso llego a tiempo lo ordene el mismo dÃa súper recomendados y muy profesionales muy buen servicio al cliente.
Vince G.
At first I was slightly disappointed when I got a call asking to substitute types of flowers. But the bouquet arrived the very next day EXACTLY as it looks in the picture. Worth the wait! Ruining the surprise for my wife was a slight disappointment but the arrangement was perfect.
Julian A.
The only florets in North Vegas that cares !! Must have called 6 stores within the area and they all flat turned me down for same day delivery. Almost scoffed at me like I asked them to preform brain surgery . MC Gradens was the only one that cared and delivered same day !! Thanks again to the only florist that actually cares.
Jerome K.
TERRIBLE CUSTOMER SERVICE
Ordered flowers online. What was delivered wasn't even close to what I ordered. I called the florist and left a message to call me because there was an obvious error and I was upset. To date, no reply from florist. Will not ever be using them again and I don't suggest that anybody reading this review should either.
DAVID S.
If I could leave zero stars I would. I ordered sympathy plant for a coworker. a different plant was delivered to a wrong house. I've been trying to reach the company via phone and email and get no response. Completely unacceptable!
Jerome K.
Ordered a bouquet in the later part of the morning and they delivered early that afternoon. The flowers were fresh and beautiful. My wife loved them. Thank you MC Garden Florist. I'll be using them again.
elizabeth c.
I was disheartened when the bouquet delivered looked absolutely n o t h i n g like the picture. I realize substitutions are necessary and that I made a same day purchase but it was a little too sad for me.
Brian A.
called them they help me out for a custom order and same day delivery with in hours good place to get flowers when your in a time crunch
Violeta R.
The service was prompt with same day delivery but the bouquet delivered did not look at all like what I chose online and it was half the size. Not worth the price.
RAFAEL M.
Flowers didn't get delivered on time and the ones I got are not even close from the one I paid for. Very disappointing
Kai H.
I'm a non-custodial parent. MC Gardens followed through perfectly to send an arrangement to my daughter while at school. So grateful
Jason E.
The bouquet I received Looked nothing like the photo that I ordered from. I was sending it to a friend for their birthday, a friend who has three cats, I intentionally I ordered a bouquet with no Lillys because they are toxic if ingested by cats you sent a bouquet with carnations some sort of yellow babies breath filler and lilies. I even paid extra for an upgraded bouquet and received something totally different I would like my money back.
Sonia C.
I did not like the birthday wishes flower cake.
It looked nothing like the picture. I was disappointed. This was a very special occasion and it was ruined.
Richard G.
Flowers were beautiful! Quick delivery, even on Thanksgiving! Thank you! Will definitely being ordering from your shop again!
TERI S.
The item I purchased was supposed to have fresh flowers in it. I even paid $20 extra for the premium item for extra flowers. There were NO FLOWERS at all except ONE peace lily. I am very disappointed. I except some kind of credit for the fresh flowers that were not there.
Brenda H.
I ordered this bouquet for delivery on 9/7/21. It is still not at its destination.
The recipient will be leaving the hospital tomorrow and those flowers need to be delivered.
JAZMIN D.
Such a beautiful arrangement along with the churro cheese cake and chocolate covered strawberries !!!! AMAZING service, they were able to wait for me to pick up after hours. Thanks MCGarden florist!!!!!!!!!!!!
Kayla W.
I ordered the flowers for my moms birthday she loved them other than a mixup with email conformation they were very impressive. I live out of state so this is probably where I'll be sending her flowers from in Las Vegas from now on. Thank you so much.
Luz M.
I purchased for my niece to send her mother a Birthday surprise to work. They didn’t deliver on time so they were sent the flower arrangement to her home and they attempted to charge me an extra $10 to deliver at home after they charged $15 for not delivering at work. The flowers were basic and the photo showed more flowers than what my sister received and I went Delux, I was confused because I thought this meant it’s an upgrade from what I’m seeing. I was disappointed.
Kevin E.
They were delivered on Sunday and the freshness was so bad that they were disposed of on Wednesday did not live or last very long for the price it was ridiculous would never order from them again. When you spend over $200 for an arrangement regardless of the time. Or when it is freshness is the key they wilted right away not very happy at all
Natalia G.
The flowers I ordered were never delivered. I called them 5 days later and someone answered "hello" in Spanish and I had to ask if it was MC Gardens Florist. I was told the secretary would call me back in 30 minutes and got no call back. I had to call my credit card and dispute the transaction to get my money back.
Lars E.
I did order it Friday. Got a confirmation email that it was delivered Saturday. Did text to check and got reply it was going to be delivered Monday.Still no confirmation if it was deliverd or not.
I did send the phone number to the person who was going to receive the delivery so you could confirm delivery address.This was something we discussed and you confirmed it would be done. It is frustrating to not know after all these days if you delivered the flowers not to the right person.
Laura K.
The flowers were beautiful. However, they were delivered four days late, and I was not compensated for the tardiness.
Emily B.
I live in San Diego and my mom lives in Las Vegas so I was trying to send her something nice since we live so far away, she was super happy off course but when she send me the picture of the bouquet OMG it was nothing alike the picture not even the colors
For 70 dlls I expected a little bit more
I was sooo MAD!
I forgot to add that it was deliver to the wrong apt, my mom had to pick it up at the office
Gladly her neighbor was nice to take it to the office so they could call her
kathryn M.
Although my cousin said the flowers were very pretty, she didn’t get the flowers I ordered. I was very disappointed. I also paid the highest price to insure the bouquet would be extra special
Jazmin P.
I was pleased with the delivery time but once I saw them i was disappointed i did not expect them to look exactly like the picture but something similar to it and that wasn't the case . Not only that but they looked dead by the next day ,they didn't even get the chance to completely bloom. I've bought flowers from grocery stores before and those last longer than these did. This was my first time ordering online but I don't think I'll do it again.
Ana Z.
Although the flowers arrived on time, the arrangement was not even close to the picture, I paid almost $80 and it looked so cheap!
I order a lot personally and also my company from here and it’s the first time this happened to me!
Very disappointed since the flowers were for my grandma who was turning 91 and is in Nevada and I’m in LA, i wanted her to feel special since we are not closed.
Bad bad bad
Toi H.
Mother’s Day sort of snuck up on me this year. I couldn’t find ANY florist that would take my order the day before Mother’s Day and still deliver it that day. This was the only place, and they did not disappoint. My mom LOVED the flowers. Definitely recommend this company. Very easy and efficient order and delivery process.