Reviews

Lecia R.

100 out of 5 stars.

Gorgeous, fresh arrangement AND delivered on time! I’m very pleased.

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Florist's Response:

Thank you very much!

Lauren M.

100 out of 5 stars.

Beautiful arrangement!

I love ordering flowers from you!

Thank you

Hilary P.

100 out of 5 stars.

Flowers by Ami are gorgeous! Thank you.

Lecia R.

20 out of 5 stars.

It was terrible! The arrangement was NOTHING like this picture. It looked like a child put flowers in a vase AND they had to deliver it earlier than I wanted because they were too busy. Never again.

Colleen A.

100 out of 5 stars.

Gorgeous flowers! Highly recommend.

Diane L.

100 out of 5 stars.

My recipient loved the hydrangeas- and quickly sent me a picture of them - lovely! And delivered right when I wanted and expected. Thank you!

Shirley C.

100 out of 5 stars.

Absolutely beautiful flowers!!! ❤️

Carol R.

100 out of 5 stars.

Great job! I was told the flowers were beautiful. I have never been disappointed with your flowers. They are always fresh, beautiful and last a long time.
Thank you!

Cynthia M.

100 out of 5 stars.

They looked lovely. Just like in the picture. Many thanks!

Brittany S.

100 out of 5 stars.

The flowers were beautiful! They made my cousin’s birthday so special! Thank you so much!!! So worth it!

Ethan F.

100 out of 5 stars.

As always, a beautiful bouquet that was the envy of my wife's office, and happily accepted the minor customization requests (favoring yellow roses) that I asked for. Thanks for always delivering the highest quality flower arrangements that help us to celebrate the most important moments in life - or just the occasional "just because" moments too!

Russell L.

100 out of 5 stars.

Beautiful arrangement. Always wonderful to work with.

Karim G.

100 out of 5 stars.

Great service. Looking forward to ordering in the future.

Derrick M.

100 out of 5 stars.

The flowers were beautiful! Even better than I expected. The lady that assisted me was more than helpful and kind and even helped me put together a small thing for my nieces on the spot!

jason f.

20 out of 5 stars.

paid 200 for a premium bouquet and it was so small it sure did not look anything even close to the picture it was maybe a 1/4 of the size it definitely was not what is shown

Edward S.

100 out of 5 stars.

Beautiful arrangement that arrived on time

Brian A.

40 out of 5 stars.

I was disappointed with this delivery. The bouquet delivered did not resemble what I ordered. There was much more “filler” than flower. I don’t see myself ordering a Valentine’s bouquet from Flowers by Ami again. With the extra charges associated with the bouquet and the delivery, I’d expect something that wasn’t such a drastic departure from the sample image.

Arjun B.

100 out of 5 stars.

They did a great job and delivered the flowers early in the morning, making my mother very happy on her birthday. Happy mom equals happy customer!

Jennie N.

100 out of 5 stars.

Flowers were beautiful

Valerie H.

20 out of 5 stars.

What was delivered looked nothing like what I ordered. Disappointed!

Ian S.

100 out of 5 stars.

Always nice arrangements from Ami

Joan D.

100 out of 5 stars.

A beautiful arrangement was delivered within 3 hours of my online order. The recipient said they were the highlight of her day, and absolutely gorgeous. Thank you for an excellent experience.

Patricia C.

100 out of 5 stars.

A lovely arrangement, fresh, colorful and interesting from all angles !

Simon M.

100 out of 5 stars.

The flowers were exactly as pictured and looked great. My wife was thrilled. They were hand delivered mid-morning by a lovely gentleman who actually knocked at the door to make sure they were delivered at the right place and that they weren't left out in the cold. I've found my new regular florist.

KRISTINE D.

100 out of 5 stars.

Beautiful arrangement and just as pictured. Very elegant! Delivery was perfect as well! So pleased!

Edward S.

100 out of 5 stars.

Always great quality

Theresa O.

100 out of 5 stars.

The flowers are gorgeous! My husband was delighted with the surprise delivery of some of his favorites. Thanks for helping us celebrate our anniversary.

stacey p.

100 out of 5 stars.

Exactly as pictured. Beautiful but expensive lol

Lecia R.

100 out of 5 stars.

Just gorgeous and easy to order!

Shepard D.

100 out of 5 stars.

The recipient was surprised and thrilled by the flowers! She said they were fresh, beautiful and arranged in a charming fashion.
I can always count on Ami for great flowers!

Claire O.

100 out of 5 stars.

The flowers were beautiful and looked as exactly as displayed on the website. Delivery was prompt, and the recipient loved them.

Thank you.

SHARYN K.

100 out of 5 stars.

Recipient was thrilled with this and I’m delighted by their response. Arrangement is bursting with a wide variety of multi-colored flowers, including buds that will continue its impact. Delivered on time and in great condition. Happy that it’s a local business.

Barbara K.

80 out of 5 stars.

Recipient loved the flowers and they did receive them the same day. Great service

Johanna M.

40 out of 5 stars.

I upgraded from the regular bouquet to the deluxe and was quite disappointed. Didn’t look like the picture at all, very lackluster and skimpy, not nearly as many flowers as the picture which was especially sad as they were for Mother’s Day. Certainly won’t use this shop again.

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Florist's Response:
Johanna we are so sorry this happened. Occasionally when volume increases quality decreases. We are refunding you for your purchase and sending a more appropriate vase to the receiver.

Edward S.

100 out of 5 stars.

Beautiful fresh bouquet

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Florist Response:

thanks so much!!!

Christopher E.

100 out of 5 stars.

Always hit it out of the park with the arrangement and prompt delivery. Thank you again.

Edward S.

100 out of 5 stars.

Great selection of beautiful fresh flowers

Dawn S.

100 out of 5 stars.

I placed the order online Sunday 4/2 for delivery before 3 on 4/3 for a wake in the next town over. I screwed up filling out the card online when signing all our names. I immediately called the shop and they helped me make the adjustment. The online ordering was very easy I just forgot a name to add to the card. Now onto the flower arrangement. Gorgeous!! We were very pleased . I have used Flowers by Ami before and I will again. I highly recommend.

Michael M.

100 out of 5 stars.

Ordered the Glorious Rose Garden flowers for my mom’s 60th birthday and she absolutely loved them! The bouquet came out elegant and beautiful. Flowers by Ami has been my go-to spot for local flower delivery for a while now and I’m very happy that the quality has been stellar throughout 10+ years of my patronage there.

joanne b.

100 out of 5 stars.

Spectacular arrangement and my friend couldn't stop thanking us!

Cameron C.

100 out of 5 stars.

This is my second time ordering as a gift and both times the arrangement, presentation, and delivery were all 5-star. The recipient was thrilled both times. Highly recommend and will surely buy again!

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Florist's Response:

Thank you! Looking forward to serving you a third time!!

John P.

100 out of 5 stars.

Beautiful arrangement / excellent (especially speedy) service. Will certainly be returning in the future.

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Florist's Response:
Thank you John for your kind words...hoping to serve you again soon!!!

Sarah M.

100 out of 5 stars.

The flowers are gorgeous - my niece sent a photo. She was delighted. They arrived the same day I ordered them. In addition, the kind woman who delivered them - during the terrible storm - called to check on her delivery. I highly recommend “Flowers by Ami.”

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Florist's Response:
Thank you Sarah for your kind words. Stay warm and enjoy the holidays!!!

Rebecca K.

100 out of 5 stars.

We have been using Flowers by Ami since 2017 and have never been disappointed! Top quality and beautiful arrangements.

Jocelyn F.

60 out of 5 stars.

I purchased the deluxe version which looked nothing like the picture shown here
it was a third of the size
I’m not sure what this picture depicts ? Is this the premium price ? it would be nice if you would show the exact bouquet that I am purchasing
I was disappointed

----Florist's response:

We are so sorry this happened. The vase never should have left the store as it was. We are replacing it today abd are so sorry for the inconvenience.

Olga P.

100 out of 5 stars.

My niece loved the flowers, she took a picture of them and sent it to her mother.


Florist's Response:
Thank you so much Olga! we love to get your responses and are here to serve you with the freshest most affordable flowers possible. All the best!

Ludmila S.

100 out of 5 stars.

Beautiful fresh bouquet! I'll be back for sure. The friend I sent these to loved them. Thank you!

Susan S.

100 out of 5 stars.

Always the freshest flowers, beautiful designs and prompt service and delivery!!

Jerome B.

100 out of 5 stars.

As always, the flowers delivered by Ami were on time and beautiful. They made a girl who just came home from the hospital smile. Thank you for a job well done. Again!

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Florist's Response:
We are here to serve you!! Thanks so much for your gratitude...

Lecia R.

100 out of 5 stars.

The arrangement was unsurpassed! The delivery was on time. I can’t say enough good things!

HIlarie L.

100 out of 5 stars.

Flowers were absolutely beautiful!
Highly recommend!

Michael R.

100 out of 5 stars.

The flowers were so beautiful in person! Picture online was nice but the actual bouquet delivered was above my expectations. When I ordered online I made a mistake with the card and called the shop. The person immediately corrected it and was very helpful. If you need flowers for any occasion, I highly recommend Ami!!

Patricia C.

100 out of 5 stars.

My mom loved the peonies- so fresh and bright, so bountiful, and a nice alternative to traditional arranged bouquet!!

Edward S.

100 out of 5 stars.

Beautiful arrangement and delivered in a timely manner

Daniel C.

100 out of 5 stars.

Beautiful flowers that arrived on time!

Jonathan M.

100 out of 5 stars.

Flowers by Ami always does a great job. The flowers look great, and they're always delivered on time.

Kaleen M.

100 out of 5 stars.

I ordered these beautiful flowers for same day delivery and after I placed my order, I got a notification not even an hour after I placed the order that they were delivered!

Jill T.

100 out of 5 stars.

Thank you for making a special day brighter

Donna P.

100 out of 5 stars.

I live out of state and have been ordering flowers from your shop for my mom for many years. I am consistently happy with the arrangements and bouquets. They are all so beautifully done every single time . It’s very reassuring to know I am paying for such great quality. Thank you !

Michael G.

100 out of 5 stars.

Lovely arrangement of tulips for Valentines Day for my Mom. Delivered in beautiful shape and on time. Thanks.

Marilyn S.

100 out of 5 stars.

Beautiful large bouquet sent on time. Very pleased.

Kim K.

100 out of 5 stars.

I ordered flowers on the website and it was delivered the next day. Beautiful arrangement and AMI let me know it was delivered.
Great experience!!

Sarah A.

100 out of 5 stars.

This was my first time ordering from this florist. The flowers were fresh and beautiful. They looked just like the picture. I will definitely be using this florist again

Margaret K.

100 out of 5 stars.

I am so pleased with your service. WOW! You hand delivered the beautiful flowers. Waited for Abby to come home. She was very surprised and happy. My love and thanks to Ami. Margaret

Cynthia A.

100 out of 5 stars.

I ordered flowers for my moms bday and Christmas i have never seen such beautiful flowers delivered before like these. I will walys order flowers by ami for ant occasionsI have.

Polina V.

100 out of 5 stars.

Ordered a bouquet for a friend after she had surgery. The delivery was within 2 hours of my order and it looked even more beautiful than on the picture. All flowers were very fresh and smelled amazing. The arrangement was very well made and the price was fantastic. Will order again.

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Florist's Response:
Thank you and all our loyal customers for continuing to give our flowers to cheer up those we love!

charles R.

80 out of 5 stars.

Helped make the GPS ( dinning room table)
As pretty and bright as possible. Chas.r

Lauren M.

100 out of 5 stars.

Thank you for the Beautiful arrangement you put together for my Mother’s Birthday!

Dorothy P.

100 out of 5 stars.

An absolutely beautiful arrangement. It will add so much to our Thanksgiving table. So glad I ordered directly from Ami rather than trying to order through one of the big national floral sites!

Lydis G.

100 out of 5 stars.

Great flowers !

Norman K.

100 out of 5 stars.

great in all aspects!

Michelle Q.

100 out of 5 stars.

I order flowers from local florist all over Massachusetts. Ordering from Flowers by Ami was a great experience. The on-line service was very easy and the best part was receiving a picture of the actual arrangement. Kudos to Ami and her team!

john b.

100 out of 5 stars.

Boy was I happy when I went with “designers choice”this time… more importantly, my girlfriend was thrilled. Being that it’s mid October, I assumed there might be some orange and Halloween colors in there, well there WERE, but it wasn’t overkill, it was perfect! Festive without losing the romantic purpose behind them. Thanks again guys, I’ll be using you from here on out, you made me look good

Charlene O.

100 out of 5 stars.

Arrived in timely fashion; flowers were beyond expectation

Fride F.

100 out of 5 stars.

Experience was good and with full satisfaction, I believe I will be back again whenever I need to get a nice bloom, thank you for being here to serve.

Fride

Shawn C.

100 out of 5 stars.

Excellent service, quality flowers, and quick delivery!

SARA S.

100 out of 5 stars.

Beautiful arrangement and great service. Thank you very much! Happy all round!

Helen H.

100 out of 5 stars.

Flowers were delivered on time and are just beautiful! Great job on the arrangement and flower selection.

David M.

100 out of 5 stars.

Beautiful presentation, very voluminous display. Excellent showcase of the florist's talent.

Carson M.

100 out of 5 stars.

Everything went great but would love to see some pink hydrangeas next time!

Eric B.

100 out of 5 stars.

A beautiful arrangement delivered the same day.

alexis l.

100 out of 5 stars.

Very helpful with delivery. Great shop!

Michael A.

100 out of 5 stars.

I had these flowers sent to a friend and she commented that “they are literally the perfect bouquet”. They were full and beautiful!

Rebecca B.

100 out of 5 stars.

Flowers by Ami made sure to deliver my same-day Lovingly Breezy by the Sea delivery, even though it was a challenge for them that day. The recipient said it was "one of the most beautiful flower arrangements I have ever seen." Thanks so much!

Megan B.

100 out of 5 stars.

my mom loved them thank you very much

Kasim T.

100 out of 5 stars.

They were busy but did an amazing job. The flowers lasted a long time, blooming more and more everyday.

Norah I.

100 out of 5 stars.

Had these flowers delivered to my friend who was experiencing a very heartbreaking situation. These lifted her spirits! Thank you so much for such beautiful flowers.

Rebecca B.

100 out of 5 stars.

Sent as a birthday gift and the recipient was BLOWN AWAY by the beauty of the bouquet.

Thanks again for amazing work and speedy/convenient delivery!

Robert S.

100 out of 5 stars.

Excellent job!! Great flowers! Delivery guy was top notch!!

Dan G.

100 out of 5 stars.

Fantastic, Flowers by Ami comes through for the win again!!!! Ordered a gorgeous arrangement for V-Day and delivery. Snow snafu on the delivery whilst I was stuck in another state. Wife was home, called in and went to PU, a bit much to handle for her (large vase with water and flowers), so delivery person followed her home with the goods! Thank you Flowers by Ami!!!!!

Sophia Y.

100 out of 5 stars.

The flowers were beautiful! Would definitely order from here again. They arrived quickly and in perfect condition. Thank you!

Jonathan N.

100 out of 5 stars.

My wife loves them!

MARILYN S.

100 out of 5 stars.

Beautiful bouquet sent on time, wrapped well against the cold and phone call made ahead to recipient. Could not have been better. The recipient and I will keep this florist's name for future purchases.

Marcus P.

100 out of 5 stars.

Wonderful flower arrangements and great service. Thank you!

Susan M.

100 out of 5 stars.

Excellent. Beautiful arrangement loved by recipient & myself.
Flowers by Ami put their best foot forward on the delivery for me, and I would wholeheartedly recommend their services.

Danise B.

100 out of 5 stars.

I chose the Orange Explosion for my Aunt's birthday. She sent me the image of this truly exquisite bouquet and it lived up to it's name! The delivery was on time and hand delivered! Ami never disappoints as he is my go to florist for impressive designs and fresh picks. So glad to have found him for any occasion.

John T.

100 out of 5 stars.

Prompt delivery, beautiful arrangement.
Thanks

Elliot F.

100 out of 5 stars.

Great arrangement, delivered on time for a good price! Can't ask for more than that.

Charles G.

100 out of 5 stars.

Made my wife very happy, got me out of the doghouse! Thank you

Nicholas L.

100 out of 5 stars.

They have great options and delivered on time - no issues at all. The quality and design were wonderful. I'm still getting rave reviews.

David S.

100 out of 5 stars.

A direct quote from the recipient, my mother: "This is the best arrangement I've ever seen!" That's high-praise coming her, believe me! Thank you so much, Flowers by Ami, you went above and beyond with this bouquet.

Edward M.

100 out of 5 stars.

The roses and arrangement are just beautiful. My girlfriend loves them.

Connie C.

100 out of 5 stars.

Quick and easy order of the most beautiful flowers. Thank you!

Susan S.

100 out of 5 stars.

Just beautiful as always!!

Ruth T.

100 out of 5 stars.

The flowers (Vibrant Bounty) were a lovely combination of Fall Colors. I wasn't able to be there in person but the flowers really compensated! Thanks so much!

Giuseppina M.

100 out of 5 stars.

The arrangement was absolutely beautiful!

Very full and vibrant.

Thank you


Gerard B.

20 out of 5 stars.

Website took order to deliver on a day when the store was actually closed so the flowers were not delivered on the day of our wedding anniversary. Then day after the store failed to deliver the flowers and they had to be picked up from the store. I was charged $15 for delivery and they didn’t deliver, the flowers had to be picked up. The store was across the road from where they had to be delivered and they couldn’t even manage to do that.

Maureen D.

100 out of 5 stars.

Easy to order. Delivered in just two hours

Julia M.

100 out of 5 stars.

My mother was thrilled with the arrangement. Service was prompt, website easy and overall experience excellent. Thank you

shaun w.

100 out of 5 stars.

I purchased the orchids for our anniversary and my wife loved them. Incredible flowers, beautiful arrangement, and thoughtful delivery. Will definitely order Flowers by Ami again!

Rebecca B.

100 out of 5 stars.

Super speedy (delivered within hours of order), beautiful arrangement full of fresh flowers that will last and amazing customer service (called to let me know that the recipient was not home and where exactly they placed them so i could let them know!).

10/10 would recommend

Lauren F.

100 out of 5 stars.

I ordered this arrangement for a family wake and it exceeded my expectations- so elegant, beautiful, fresh. Inspired by the picture but even better in person with an abundance of blooms (roses, hydrangea, irises and orchids). Delivery was on time as scheduled. I would definitely order again.

Mark D.

100 out of 5 stars.

Always fantastic seasonal flowers, at value!

Kate R.

100 out of 5 stars.

Gorgeous bouquets, super efficient service, look forward to being a frequent customer.

Ian S.

100 out of 5 stars.

As always Ami came through!

Nichola G.

100 out of 5 stars.

They were so helpful making sure that someone would be there to receive the flowers. I ordered the deluxe version and they are absolutely stunning!

Sarah W.

100 out of 5 stars.

My mom was thrilled with these flowers on Mother's Day; she said they were healthy and beautiful! Flowers by Ami delivered them promptly on one of the busiest days of the year for flower delivery.

Katerina D.

100 out of 5 stars.

Always wonderful work! Mom loved her arrangement delivery and was still beaming days later that it’s gorgeous and cheerful in her home.

Catherine G.

100 out of 5 stars.

Always beautiful!

Robert M.

100 out of 5 stars.

Great bouquets for my wife for Mother’s Day! They were prompt and extremely easy to deal with even with all the hectic things going on in the world! They made it perfect thank you again!

Jonathan W.

40 out of 5 stars.

Was not happy paying over $150 for a bouquet of flowers that did not resemble the photo on your website,no vase.have been a customer for over 20 years including my wedding,and have always been happy until now

Anna P.

100 out of 5 stars.

The flowers delivered were beautiful, fresh, and my directions for arrangement were followed perfectly. My
Mother loved her Mother’s Day bouquet!

Talia R.

100 out of 5 stars.

My Grandmother was thrilled with the bouquet you delivered for mothers day. I so appreciate you continuing to operate during this crisis, it brought her a lot of joy while we can't visit her in person.

Henry C.

100 out of 5 stars.

Fantastic arrangements!!!!

Kathleen C.

100 out of 5 stars.

The flowers I received from my sister and niece were gorgeous

Dan G.

100 out of 5 stars.

Beautiful flowers delivered for Mother's Day! Flowers by Ami always brings their A game!

Joshua B.

100 out of 5 stars.

They always do a great job and the flowers were beautiful. Very easy to deal with and my go to when sending flowers to my family in Canton.

gwenn m.

100 out of 5 stars.

We ordered early Mother’s Day flowers. They were so beautiful and my mother just loved them. She said it looked like a garden on her table and that was just the look we were going for!

Susan D.

100 out of 5 stars.

I received superior customer service to assure me about the design and quality of flowers that were used in the arrangement. It's not always easy to select a long distance florist but choosing Flowers by Ami was definitely the right decision. Thank you!

valerie p.

100 out of 5 stars.

the flowers am being told were amazing and beautiful just as pic. was very easy ordering online. delivered within very short period of time looking gorgeous. thank you /v

Linda F.

100 out of 5 stars.

These were absolutely beautiful. I wanted to send something very special to someone and this was perfect. Not your typical arrangement but one that makes a statement. So easy to order online and quick delivery. Couldn't be happier. Thank you.

Rosemarie C.

100 out of 5 stars.

Terrific customer service and beautiful arrangements

Susan B.

100 out of 5 stars.

Beautiful bouquet for my cousin and her brother-in-law when she lost her sister last week. Thank you.

Alannah G.

100 out of 5 stars.

Beautifully done and delivered locally the next day. Sent a picture of the bouquet when it was sent. I was able to do everything online. Great service!

Luke C.

100 out of 5 stars.

As usual lovely arrangement and great service. Thank you and keep up the great work.

Samantha N.

100 out of 5 stars.

Easy, such a quick delivery and great service!

Paul H.

100 out of 5 stars.

William B.

100 out of 5 stars.

Flowers were beautiful

Dan G.

100 out of 5 stars.

Superb arrangement, perfect delivery, Flowers by Ami for the win!!!

Taylor D.

100 out of 5 stars.

The flowers came just as seen in the photograph, even more beautiful in person if that’s possible. Best place to get flowers from without a doubt. Thank you!

michael c.

100 out of 5 stars.

My daughter enjoy them. Thank you

antonio B.

100 out of 5 stars.

The entire flower delivery process was very easy. It was a same day delivery so I wondered how it would work. I was notified 30 minutes before the flowers were delivered. And most importantly my wife loved the flowers, the presentation was as advertised, and the quality of the flowers are great! Thanks a million!

Valerie H.

100 out of 5 stars.

The recipient of the flowers I sent said "it was the most beautiful arrangement [she] had ever seen." Thank you so much for helping me brighten her day!

Ingrida S.

100 out of 5 stars.

Absolutely beautiful arrangement!

Susan D.

100 out of 5 stars.

Beautiful arrangement.

Doreen D.

100 out of 5 stars.

Beautiful flowers! Easy "shopping" experience. Thanks very much for your excellent work!
dd

Jennifer T.

100 out of 5 stars.

As always, Flowers by Ami came through with an absolutely stunning arrangement! It was truly gorgeous! Thank you!!!

Julie L.

100 out of 5 stars.

Beautiful bouquet as pictured! Great communication with delivery and the flowers were loved by the 90 year old birthday girl!

Jonathan N.

100 out of 5 stars.

My wife loved the bouquet that I sent for our anniversary.

Sara H.

100 out of 5 stars.

Beautiful bouquet! Delivery was amazing, so helpful and found the best spot possible to protect from the sun!

Thank you!
Sara

Bryan L.

100 out of 5 stars.

The picture does not due these flowers justice. The recipient was more then thrill. The were gorgeous and the service was exceptional.

Sergey W.

100 out of 5 stars.

Ordered late on the same day as delivery. The shop accommodated my request. Thank you!

Ian S.

100 out of 5 stars.

As always the bouquet showed up gorgeous and on time, thanks Ami!

James S.

100 out of 5 stars.

Flowers were beautiful and arrived when we requested delivery. Thank you!!

Stephanie V.

20 out of 5 stars.

I am extremely disappointed by my experience with Ami. I ordered flowers to be delivered to my mother on Mother’s Day on the Friday before. Cutting it a bit close- but still enough time to get the order in.

Shortly after placing my order I was notified that the price on the website was incorrect and the arrangement I ordered was actually $20 more than what I had paid.
I asked if they could just make an arrangement worth what I paid and was told no problem. Ok great/ no issues there.

I am out of the country and wanted my mom to have a nice surprise since she couldn’t be with any of her children on mother’s day, so when I awoke on Monday and didn’t have any message from my mom I was concerned- turns out that the flowers were never delivered. It was Sunday evening at my mom’s by then so I assumed that there wasn’t a chance they’d arrive for her on Mother’s Day

I reached out to the person who I had spoken to previously to let her know the problem- she assured me all orders were delivered .... I double checked- still nothing so I let her know that they were most definitely not there .
She told me she’d look into it the following day and reimburse me if need be.
Since I’m so far away and time difference is an issue, my mother handled it.
Flowers were finally delivered to her . They looked beautiful , but I was annoyed that no offer was made to her to at least reimburse the delivery fee since they weren’t delivered when they were supposed to have been.

So I asked my mom to talk to them to see if it would be possible.
My mom, who is actually a long time customer , went into the shop and was met with nothing but rudeness by Ami. She was shocked by the way she was treated.
Ami essentially claimed it was my fault that the flowers weren’t delivered in time because I never should have ordered them on mother’s day since they’re so busy. A silly comment to make especially considering that I did NOT order them on that day- I ordered them on Friday and had even texted with someone when there was an issue about order.
And then Ami claimed that my mom was making up the fact the her flowers were delivered on Monday instead..
what a jerk.
Mistakes happen . Even in the most well run businesses. I had only texted with the person who works at Ami’s but I was never rude and was pretty happy to just get the situation sorted out.
Business owners have the choice to simply own up to those mistakes and make the situation right, or they can choose to take no accountability and place the blame squarely on the customer Unfortunately, Ami chose the latter and lost future customers because of it

Mark D.

100 out of 5 stars.

Fantastic, always such high quality flowers from Ami!

Benjamin R.

100 out of 5 stars.

The arrangement did not look like the picture, but that was OK—I actually liked what they did better than what was in the picture, and my Mom was quite pleased with her Mother’s Day arrangement. Flowers were ready on time, and great quality.

Ian S.

100 out of 5 stars.

Mother's Day was a hit thanks to Flowers by Ami.

They showed up looking exactly like the picture and were delivered on time.

Thanks Ami!

Michael R.

100 out of 5 stars.

Flowers were perfect. Wife loved them

David S.

100 out of 5 stars.

It came out perfectly! Incredible job, thank you!!

Lina F.

100 out of 5 stars.

It was for the friend’s birthday.
Came in am, so bright and gorgeous.
Thanks!

Amy S.

100 out of 5 stars.

Wonderful! My friend was thrilled to get the bouquet and she send me a pic, it is a beautiful arrangement! I am not from the south shore but if I need a florist in your area again I will absolutely use you again.

Shellie R.

100 out of 5 stars.

I was told they were beautiful. Thank you for doing such a nice job!

Charles L.

100 out of 5 stars.

Great flowers. My wife was sooo happy. The delivery woman was awesome too.

Paul C.

60 out of 5 stars.

Can you confirm delivery. The bereaved is not able to confirm receipt. Thank you.

Susan S.

100 out of 5 stars.

Beautiful arrangement. Prompt , on time delivery

DIANE S.

100 out of 5 stars.

Easy to order and the turn around time for delivery was outstanding within 2 hours of receipt the Garden was delivered.

Greg D.

100 out of 5 stars.

Beautiful flowers! Thank You!

Kelly T.

100 out of 5 stars.

Flowers arrived as expected and recipient said they were lovely.

Thomas S.

100 out of 5 stars.

Flowers by Ami always delivers!!! Thank you for always being available for all occasions and for delivering beautiful flowers.

Dixon W.

100 out of 5 stars.

Delivered in a timely manner, and the person who received them loved them!

Karin L.

100 out of 5 stars.

Online ordering was easy and the flower arrangement was beautiful. The flowers were close to exactly like the ones depicted in the picture on the website. My friend loved the flowers! I would definitely recommend Flowers by Ami to my family and friends. Thank you!!

Usha W.

100 out of 5 stars.

Thank you for the quick delivery. The arrangement was as requested and my Aunt just loved it.

jason j.

100 out of 5 stars.

I received the most stunning arrangement of flowers yesterday. Honestly, it is the best arrangement that has ever been sent to me. The care and detail that was taken in putting the arrangement together made for the most beautiful presentation. I would recommend Flowers By Ami to anyone looking for quality flowers that won't disappoint! Tremendous work!

Katie T.

80 out of 5 stars.

Recipient thought flowers were beautiful. Online ordering was very easy. Delivery fee for an order in same town as the shop was a little pricey. The note preview feature was very nice to envision how the card would look as it arrived. Overall good experience, thank you.

Lauren M.

100 out of 5 stars.

Ami did a wonderful job on the floral arrangement for my moms birthday!!
Thank you!

Sheryl O.

100 out of 5 stars.

very happy with this quick delivery! she loved the flowers.

Clare B.

100 out of 5 stars.

My sister loved the arrangement. It looked so pretty on the table. It was just the right height, so as to not block the view of her guests at the table. Thanks

Carolyn M.

100 out of 5 stars.

These flowers were gorgeous! I sent to my sister for her birthday and she took a photo and sent me, she just LOVED them!

Robert G.

100 out of 5 stars.

The ordering process and selection was very easy and efficient. The same day delivery was on time and I was very happy with the quality. Overall no issues and very happy with it. The on thing I would ask is that I get an email notifying me of a specific delivery window once they have that figured out.

Amanda W.

100 out of 5 stars.

The flowers were beautiful! Very fresh and perky. I would recommend and order from Flowers By Ami again.

Kevin T.

100 out of 5 stars.

Great!

John C.

100 out of 5 stars.

I came home to a beautiful vase of red gerbera daisy and sun flowers mixed with a few white roses.
The vase of flowers is eye catching! They are artfully arranged!

Scott K.

100 out of 5 stars.

Beautiful arrangement and friendly service.

Gary H.

100 out of 5 stars.

Second time using only in the past couple months. Roses of the best quality. Will definitely be ordering again soon.

Nancy M.

100 out of 5 stars.

Flowers were beautiful!

Gavin C.

40 out of 5 stars.

Ordered on Sunday to have it delivered that same day. I called and a woman answered sort of rudely, no greeting, just saw my phone # and said, "Yeah, we're making your order now" and they would "try" to deliver it that day (I paid for it to be delivered that day and ordered it well before 5 PM). I was polite and said Monday was fine. I was a bit disappointed in the interaction but did not think much of it.

The next day, I did not receive a delivery confirmation, so I called Monday to ask if it was delivered. A rude man barked into the phone "hello?" - didn't say it was Ami's Flowers or introduce himself at all, etc.- and when I asked if my order was delivered and went to give him my name and order number, he shouted, "Yeah, yeah, it's all set." Very unprofessional and a jarring phone call experience. I wish I could get at least some of my money back for how rude these people were.

On the bright side, the flowers were apparently very lovely - only reason they get 2 stars instead of one. I will never order from these people again.

Tara F.

100 out of 5 stars.

Thank you! My niece loved her birthday flowers - they were even more beautiful than I expected. I will definitely order from Ami again. The online ordering process was easy, the delivery was fast, and the flowers are great! Doesn't get better than that.

Gary H.

100 out of 5 stars.

I ordered a custom arrangement for my girlfriends birthday, she told me they were the most beautiful flowers she has ever seen. Customer service was perfect also.

Vanessa M.

100 out of 5 stars.

Great service and beautiful flowers!

Donald S.

100 out of 5 stars.

The Rose Garden flower arrangement was beautifully done by Flowers by Ami. It was a work of art! I was also very impressed by the large glass vase--a keeper. Delivery was perfect, with e-mail confirmation of delivery, and when my wife brought back the flowers, I was amazed at how nice they looked.

Matthew R.

100 out of 5 stars.

Great job and on time. So much better than internet supplier experiences.

LORIANN M.

100 out of 5 stars.

Easy experience, I was able to order online for same day delivery. Flowers were VERY well received. Nice Job!