Reviews
John M.
The flowers were even prettier than the picture on the webpage! Flora Roots has once again exceeded all my expectations! Stunning!
Valentin A.
A very beautiful bouquet was delivered. I ordered from Ukraine for my wife in Cloverdale. Thank you
Kelly R.
A flawless experience and gorgeous floral arrangement! Flora Roots really impressed me. A week later the bouquet still looks amazing, very unique with a nice vase and delivered seamlessly. Thank you!
Julie S.
The delivered arrangement was even more beautiful than pictured. I will definitely be placing future orders. Thank you!
John M.
The arrangement was stunning and just like it was pictured on the website.
This is the second time I've ordered flowers delivered from Flora Roots and both arrangements are the most beautiful I've ever seen.
Laura S.
The arrangement is beautiful. My daughter loves it. It is almost exactly as the picture is on your website, which I appreciate so much.
Mary L.
Flowers were a huge hit for my friends birthday! I asked if dahlias could be included if it were easy to do and she emailed me in the morning letting me know none were available at the market - so considerate and I appreciated that she even tried! 10/10 would order again
Susan K.
This is my 2nd time using Flora Roots & Co. Both times she has made such special arrangements. They are gorgeous. Very friendly and excellent service.
They were able to get this arrangement delivered same day.
I highly recommend them
C V.
This was a special Happy Birthday wish for a dear friend. This beautiful custom bouquet exceeded my expectations-- it was simply stunning and brought joy to my friend's heart! Thank you!
jackie m.
Beautiful arrangement delivered to a friend, easy to order, efficient, and on time! Also they sent a photo of the arrangement before delivery in time for feedback - but none was needed. It was perfect. Definitely recommend.
Bent H.
You could not ask for a better florist! I asked for a colorful bouquet for my Mom, who has weak sight. And they made a beautiful bouquet that made her so happy. 2nd year in a row with the most incredible service.
Deborah S.
This was an online order I made for a family friend that just got home from surgery. She was extremely pleased. She sent me pictures but said they could not capture how beautiful they were in person. Thank you so much for doing a great job and delivering them right on time!
John M.
The arrangement is stunning! Exceeded my expectations and is even more beautiful than the picture on the website! Also, delivered on time.
I couldn't be happier!
Zayda H.
Stunning arrangement, great communication and overall such an easy ordering process!
I ordered a special birthday arrangement and it absolutely wowed the recipient.
Though the floral choices were amended, I was updated and a photo was texted to me!
I highly recommend Fora Roots & Co!
Ryan C.
My girlfriend loved the arrangement! You folks did a great job on the arrangement and the color scheme.
Karen L.
Beautiful arrangement that made our friend very happy and delivery went smoothly as per my requests!
Donna B.
Gorgeous arrangement!
Thank you for following up on the special birthday delivery!
Highly recommend Flora Roots!
Eric S.
The Abbey arrangement I ordered for my sister's birthday were beautiful and were delivered on time. My sister loved them!
Many thanks to Flora Roots & Company..they always take great care of me.
Eric S
Maia S.
Thank you...my friend who I sent the flowers to yesterday for her birthday said she thinks they are the most beautiful flowers she has ever received.
They almost brought tears to her eyes. She loved that they had a nice fragrance as well.
Thank you...so happy that she was happy! Maia
susan k.
This was a gorgeous arrangement. It felt hassle free, timely, great costomer service and wow, those flowers!
Thank you.
Cee B.
Very unique arrangements; always fresh and long-lasting. We are very lucky to have Flora Roots in our community!
Marilyn C.
The flowers were easy to order, the design and arrangement was beautiful and most of all our friend was blown away by the beauty and sentiment. It could not get any better.
Thank you Flora Roots!
Jennifer S.
I always go with the Designers choice. The flowers are always stunning and they are super nice and easy to work with.
Maribeth K.
Great customer service and a beautiful flower arrangement! Every part of ordering was easy, and our friend absolutely loves her flower arrangement.
Mary L.
Thanks for the exceptionally beautiful bouquet of tulips! It was delivered on a Saturday, less than 24 hours after I placed the order. The recipients were so pleased and very happy that I used a local business in Cloverdale.
Nancy a.
I'm so glad this fabulous shop is in Cloverdale! She makes the most beautiful arrangements and can deliver same day.
Geoffrey D.
After our beloved florist retired during COVID we thought we had seen the end of good quality and service on flowers -- but Flora Roots has REALLY impressed us on both counts. Highly recommend them
Benet H.
Very nice, considerate service and a beautiful bouquet that made my Mom so happy. I can really recommend Flora Roots and Co.
Susan N.
Couldn't have been happier! Absolutely exactly what I asked Victoria to create over the phone - she didn't miss a single detail! Stunningly gorgeous arrangement!
Nancy D.
Victoria does an absolutely splendid job. We have been delighted with every arrangement she has provided and look forward to many more.
Karen Y.
I knew nothing about florists in Cloverdale. Flora Roots had a good web sight. So I decided to give them a try.
They sent me a picture of the actual arrangement. It was absolutely beautiful.
Much larger then I was expecting. I will definitely be coming back.
Thank you!
Darlene R.
Victoria knocked it out of the park with this arrangement! I mentioned her favorite color was purple and this was so unexpected and unusual. It’s just beautiful! Thank you so much!
Laurie B.
Delivery was on time and recipient was very happy. Absolutely LOVED that they sent a picture of the arrangement to me too so I could verify that is was what I ordered. Thank you!
Melissa S.
Amazing service! Mom was out of town day of delivery, they called her and offered to bring back to their shop and reschedule delivery. That was not needed and when Mom got home 2 days later, the flowers were just as beautiful as pictured. Thanks for making her smile!
Janet B.
You are amazing, I really loved that you sent me a picture of the arrangement, she loved that they are bulbs and will continue to come back every year! Thank you ❤️
Ken F.
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Here is a picture of the flowers delivered; the receiver said what beautiful flowers they where and thanked me very much.
andrew b.
Thank you, you did an amazing job again. The flowers are beautiful and the customer service was great as usual. Ill be back again next month most likely for Valentines day.
Bob S.
The floral arrangement we received was much nicer than this picture. The flowers were fresh and beautifully arranged. We are very happy with Flora Roots' service and will definitely use them again.
Britton B.
They look amazing and smell great! We will definitely be reoccurring customers! Thank you!
Anthony G.
My mom loved the flowers they were absolutely beautiful. Really nice handwriting on the note.
Joan H.
I ordered an arrangement for a friend recovering from surgery. She can't get over how fresh and beautiful it is. She told me today that 7 days after delivery, not one bloom has faded! Thank you Flora Roots & Co! You're awesome!
Allison S.
Ordered same day flowers for my mother in law’s birthday and they were exquisite! Thank you!
Ken F.
Emily’s response was: How gorgeous, oh Ken thank you so much! What else is there to say they do look wonderful and delivery was perfect thank you so much for being available to work on my inquiry. Your in my file, for the next time I need flowers. Ken
Lynne K.
On short notice Victoria fashioned a stunning bouquet for delivery next day for a design that typically requires 2 weeks advance notice. The gifted flowers were received on time and were absolutely stunning. Thank you Victoria!
Laurie C.
Easy to use web site. Prompt, next-day service. Delivery confirmation email with a photo of the finished product. Highly recommend!
William B.
Awesome job as usual, and special thanks for making sure my 101 year old mother got her flowers inside ok! You are the best!! Bill Burden
Tiffany M.
I sent flowers for my mother and requested a text to inform me that they had been delivered to the door.
When I got the text, I called and talked to Dad, to see what Mom thought of them.
He said she was crying over the flowers.
I haven’t seen the arrangement.
I don’t need to.
I’ll be back.
Thank you.
Toni Y.
Absolutely beautiful flowers just as described. Thanks so much for helping me make someone's day a little brighter!!
Pat H.
Thank you for the great flowers. They look as beautiful as the picture. One never knows how things are when you order from Alabama to California. Thank you again.
Stephanie D.
Beautiful. I really enjoyed receiving a photo of the actual arrangement that arrived to my sister.
Frances M.
The flower arrangement delivered by Flora Roots seemed to be a beauty. So far no complains on the arrangement.
I can’t confirm if the delivery was a timing one because I was not informed with a confirmation of the delivery. Also, no idea if I filled wrong sender signature or their software/app left my name out of the message card. Just ensure it will be attached/included prior to closing the order.
The recipient of my order had no idea who sent the flowers. Not a 100% nice outcome for a sensitive product like this where all parties are important.
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Florist response:
It certainly is not our goal to make customers unhappy, we strive for excellent customer service. This was an error on our end, and I take full responsibility with not including the senders name on the enclosed card. There is a new feature added to the website, where a separate box for the sender to fill in their name. I missed it as it is not familiar format for us also the message was entirely in spanish ( I don't read or speak any spanish) so I didn't realize the card wasn't complete. We apologize for our error and hope they will enjoy their beautiful flowers that were delivered at 11:06 am Saturday 12/12/20 The recipient did try to call us, but we were closed by the time they called that afternoon. Again, We appreciate your shopping with our small business.
Maria V.
Just the fact that I actually got to see the arrangement I ordered, via picture, was awesome. Absolutely Beautiful!!! Thank you.
Shawn B.
I'm very impressed with this company! The entire experience was exactly what I had hoped for! For a long time I was using an online service to send flowers, and the flowers would arrive in a box for the recipient to assemble, which made the experience less magical. Working was this company was refreshing!! They hand delivered a beautifully assembled flower arrangement. The arrangement was gorgeous and looked exactly like the picture. I was very impressed that I received a photo of the final arrangement before delivery so I knew exactly what was being delivered. Can't wait to do business again!
Kira L.
Thank you for be efficient and creating a beautiful flower arrangement and delivery it at the right time! My mother in law was very surprised and happy! Thank you✌️
Diane P.
Flora Roots creates very unique and gorgeous arrangements. I was very impressed by their creativity and the quality of their flowers and plants. Their customer service and responsiveness to customer requests, are excellent. I will not hesitate to order from them, in the future !
Kara M.
Purchased an arrangement for my mother's birthday for next day delivery. They turned out absolutely beautiful!! Victoria personally went above and beyond during delivery to ensure the flowers did not sit out and my Mom got them as fresh as possible. Love supporting locally owned businesses like this. I'll definitely be back and will be recommending to others in the meantime. Thank you Victoria!
Keri H.
Beautiful arrangement and local service. Thank you for a wonderful experience. Will recommend to family & friends.
Kirsten C.
Not only was the bouquet absolutely stunning, the service was exceptional. I’ve never had great luck at ordering flowers from afar, FloraRoots exceeded my expectations. They communicated regularly with me and even sent me a picture of the final arrangement before it was delivered. Their website was easy to navigate, the only con was I wished I had used them for my wedding! Highly recommended! Oh and my mother-in-law LOVED them.
-Kirsten (Portland, OR)