Dales Flowers from the Heart

The flowers were absolutely beautiful. Delivered right on time. All perfect!

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Florist's Response:

Hi Matthew-

Thank you for the kind words. We hope you enjoyed your arrangement. We hope to see you again soon!

The flower arrangement was beautyful anf my boss was very happy.

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Florist's Response:

Hi Rosaria-

We are happy that we were able to make your boss happy with our arrangement! We hope to see you again soon!

Good delivery. Wonderful flowers.

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Florist's Response:

Hi Donna-

Thank you for the kind words. We appreciate your business! We hope to see you again soon!

My daughter and son in law said the flowers were beautiful!

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Florist's Response:

HI Carole-
We are so happy to hear that your daughter and son in law loved the arrangement. We always look too put a smile on everyone ‘s faces with our beautiful designs!
We hope to see you again soon!!

The flowers were delivered on time and looked as they did in the brochure. My girlfriend thought they were lovey and cheered her up as was intended.
Thank you Dales Flowers!

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Florist's Response:

Hi Julien,

Thank you for the kind words. We are so happy to hear that your girlfriend loved the flowers. We are glad to have made her day.
We hope to see you again soon!!

HANDS DOWN THE BEST PLACE TO BUY FLOWERS. NOT ONLY DO THEY LAST A LONG TIME, EVERYTHING COMES OUT BEAUTIFUL & ITS SHOWS FROM THE HEART.

LOVE YOU GUYS
THANK YOU
FRANKCIS

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Florist's Response:

Hi Francis-
We are so grateful for your kind words and your 5 star review!! Also, we are very happy to hear that you enjoyed your arrangement. We hope to see you again soon!!

Beautiful roses exactly what was ordered and delivered on time - thank you

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Florist's Response:

Hey Ellen! Aren't roses the best?? We are glad you let us arrange and deliver a smile! Hope to see you again soon!!!

The flowers were beautiful my friend cried from joy when she received them.
Great job
Ronny

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Florist's Response:

Hi Ronny! Flower tears are the best tears! We hope to see you again real soon!!!

I can’t say enough to say how amazing,and beautiful. My Uncle passed away and order this arrangement online. I have been so disappointed for years from other florists. But Dales flowers put there heart and love into there work. Thank you again

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Florist's Response:

Hi Samantha, first off, we are so sorry for your loss, and we are grateful that you chose us to represent you and your family. We design all our arrangements with pride and our customers always come first. Thank you for choosing us for your needs.

Everything was perfect

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Florist's Response:

Thank you Elizabeth for your 5 star review. We hope to see you again soon!

WAS PERFECT. THANK YOU

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Florist's Response:

Hi Kevin,
Thank you for the 5 star review and kind words. We are happy you are enjoying your arrangement. We hope to see you again soon!

Always beautiful flowers and amazing staff. I highly recommend Dales Flowers

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Florist's Response:

Hi Bill- Thank you for your kind words. We hope you enjoyed your arrangement and hope to see you again soon!

They came in right on time and were beautiful!! Thank you Dale Flowers….

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Florist's Response:

Hi Basil,

Thank you for your compliments! We are so glad you enjoyed the flowers. We hope to see you again soon!

Every occasion to send my wife flowers I use dales , my wife always comments how beautiful they are and it makes her day . We’ve never been disappointed. Thanks Dales.

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Florist's Response:

Hi Alex,

Thank you for your lovely words. We greatly appreciate you and your business. Hope to see you again soon!

My wife loves the flowers that were delivered. Thank you

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Florist's Response:

Hi James- Thank you for the kind words. We are pleased to hear that your wife enjoyed the arrangement. We hope to see you again soon!!

Always wonderful. Great job!!!

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Florist's Response:

Hi Ellen, Thank you for the kind words. We appreciate your business and hope to see you again soon!!

Most helpful and accommodating , great service !
Nice place to shop local . Try them you will be pleased .

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Florist's Response:

Hi Judy- Thank you for the kind words. We hope to see you again soon!

Delivered on time and it was amazing
The flowers were different then pictured but really nice
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Florist's Response:

Hi Christine! We are glad you were happy with your arrangement! Hope to see you again soon!

Dale's Flowers is always there when I need them! The recent bouquet I purchase was perfect!

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Florist's Response:

Hi Karen! Thank you for the kind words. We are always here for your floral needs. See you again real soon!

A first for online overseas flowers delivered! Excellent service. Will definitely use again!

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Florist's Response:

Hi Anthony! We appreciate the awesome feedback, and we can't wait to service your needs again!!
Let us know what we can do better to earn 5 stars from you next time.

When I arrived at the funeral service, the spray stood out from the others because it was not full looking. It lacked the blue and white flowers. All that stood out were the red carnations. It looked nothing like the picture. This was a surprise as all other arrangements I’ve ordered from Dale's have been beautiful, full, and received plenty of compliments.

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Florist's Response:

Hi Vivian- We are so sorry to hear you were not happy with your spray. Being that this was an online order, we have a certain recipe that we follow. We did add extra carnations to the arrangement since the Blue Delphinium was not doing its justice. We are very sorry, as we pride ourselves on all our arrangements. In the future, please call the shop to place a custom order and it will be as beautiful as you have had in the past. Hope to see you again soon!

They were a hit thank you!

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Florist's Response:

Hi Dale,

Woo-Hoo! So glad to hear your arrangement was a hit! We look forward to seeing you again soon!

The flowers were beautiful. Thank you.

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Florist's Response:

Hi Florence,

We are glad to hear that you enjoyed our beautiful flowers. We hope to see you again soon!

I am very happy. Ordered flowers for delivery for my niece in East Patchogue and they were perfect. My expectations were exceeded.

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Florist's Response:

Hi Chuck,

We are glad we made your niece's day with our beautiful arrangement.
We look forward to seeing you again soon!

This arrangement was absolutely beautiful! I was very happy with both arrangements I ordered. Thank you again for your beautiful work n I’ll be recommending you to everyone I speak to.

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Florist's Response:

Hi Vicki! Thank you again for the wonderful and and words. We appreciate your business and look forward to servicing anything you may need again in the future!

Thank you so much for getting this arrangement to the funeral home with such short notice. It was beautiful.

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Florist's Response:

Hi Vicki!
Thank you for the wonderful words. We hope to see you again soon!

When I went in to place my order, they were very friendly and nice. The spray was exactly what I wanted and looked beautiful, thank you so much.

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Florist's Response:

Hi Nancy,

Thank you for your kind words. We look forward to servicing your needs again in the future.

Beautiful bouquets, always love to get flowers delivered from Dale's for my friend who lives in the area!

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Florist's Response:

Hi Dilrupa! Thank you for the kind words. We are happy to service your floral needs. We hope to see you again soon!!

Very pleasant and easy to order. Flowers were beautiful, full and delivered on time! Will come back again.

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Florist's Response:

Hi Ellen- Thank you for the kind words, we look forward to seeing you again soon!

Flowers were supposed to be delivered Sat 5/11 for Mothers Day. I waited all day. I then looked thru my emails and one was sent at 1:30 saying they were delivered. I called shop and they were closed. I left a message. I got a call Sunday morning. Spoke with owner. She insisted flowers were delivered. Maybe they were, but not to me. She said she could make up another arrangement but wouldn't be what I ordered because they were so popular she ran out of purple flowers twice. Of course, they were beautiful. she said she had pink would that be ok I said I really had no choice. I was never offered a refund or a discount or even my choice of a different arrangement. Flowers were delivered and they were not in any way comparable to what I paid for. Arrangement was skimpy, there were dead flowers in the center. All pale pink when I had ordered bold colors. My husband called and told her how dissatisfied we were. We've been loyal customers since Dale only had her shop in Farmingville over 20 years. He told her we would not be returning customers.

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Florist's Response:

Julia- We are sorry to hear about your experience with us. Yes, we confirmed your flowers were delivered, but unfortunately, we can't confirm who took them when we left them. We spent a great deal of time with you on the phone on Mother's Day trying to rectify this. Unfortunately, due to the overwhelming demand of Mother's Day, we couldn't redeliver your exact order. You agreed to accept another arrangement. We made you a comparable value piece and all flowers were fresh, as we had a small delivery of fresh flowers on Sunday morning. Your husband did call us, and while on the phone told me to "Shut up, I'm talking", which was totally disrespectful, and when our delivery driver returned told us that he was rude to him as well. We pride ourselves on our beautiful arrangements and our designers with over 30 years in the industry. When leaving a 1 star review, please consider the whole story.

I ordered my arrangements in line and very close to Mother’s Day. Not only were they beautiful they were delivered on time, delivery was at a business that closed at 2pm. No confusion or mix ups. Great service, the owner truly cares about getting it done right and delivering in time. Would highly recommend them

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Florist's Response:

Hi Diane- Thanks for your kind words. We are delighted to hear that you are happy with our service and your arrangements. We hope to see you soon!

Nothing similar to what was ordered. Very disappointed already expressed my disappointment to Sonia, sent a photo too. Looked like a very inexperienced person put it together. So far no resolution to my complaint. I’ll be finding another florist.


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Florist's Response:

Vincenza, We are sorry to hear that you were not pleased with your order. We have a substitution policy stated on our website. We pride ourselves on our arrangements and our designers who have over 30 years in the industry. We hope that you give us another try again soon.

The recipient not get the piece I ordered now was it the piece featured on the delivery email. I called the shop and spoke with Tonya who took the order. She was very adamant in the fact that since it was Mother’s Day they ran out of almost everything. I asked why I did not get a call re: this and was basically told they were too busy. She offers to send another piece but couldn’t guarantee what. I do not want the second piece. This is the first time I dealt with Dale’s and will be the last. Not even an apology. Very poor business sense if any at all.

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Florist's Response:

Donna- We are sorry to hear about your experience. Sometimes the holiday's get a little out of hand due to the overwhelming demand and we do run out of product. Our website does have a substitution policy on it when placing an order. We pride ourselves on our beautiful arrangements and designs and over 30 years in the floral industry. We hope to see you again.

The flowers were beautiful and delivered on time!


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Florist's Response:

Thank you, Diane, for the kind words! We hope to see you again soon!

the only place I will ever buy flowers from

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Florist's Response:

Thank you, Francis, for the kind words. We hope to see you soon!

Dales made a beautiful arrangement for my Daughter's birthday! She loved it!
I am always happy with my purchases from Dales!
I’ve Been using them over 20 years.


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Florist's Response:

Hi Kimberly,

We are so glad to that your daughter loved her Birthday Flowers! We appreciate your loyal business and we hope to see you again soon!

Thank you so much for your consistent attention to detail. The recipient was absolutely thrilled.

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Florist's Response:

Hi Paula, Thanks for the great review. We are glad to see that recipient enjoyed the arrangement. We hope to see you again soon!!

Always provide such beautiful arrangements!!
My wife was delighted to have received the 3 beautiful pieces. !! Once again … thank you for such great service and pieces of artistic beauty!!!
Kevin McLaughlin

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Florist's Response:

Hi Kevin,

Thank you for your awesome review. We always pride ourselves on our custom designs as well as our excellent customer service. We are happy to hear that your wife loved the pieces.

Hope to see you soon!

They will never fail you. Always the perfect arrangement without fail.

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Florist's Response:

Hi Francis,

We are so happy to hear your satisfaction with your arrangement. We hope to see you again soon!!

I was not happy when my friend sent me pictures of the arrangement she received. The composition, color, and structure were not good. I asked that the arrangement be yellow and blue roses with white filler. The arrangement she got was hideous. It had yellow and blue roses, some white and pink filler, a hideous head of dull blue hydrangea front and center. Will not use this florist again. On the bright side, it was delivered as promised!

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Florist's Response:

Hi Casey- Thank you for reaching out to us. We are sorry that we didn't meet your expectation. In the future please contact the shop prior if their are any issues. We pride ourselves on customer satisfaction. The order was made to what you had specified when you had called us earlier in the week. Yellow's/Blue roses, whites, with no orange colors and lilies.
Can you send the photo to pinkdaisydale@aol.com.

After struggling with 1-800-FLOWERS who failed to deliver my daughter's flowers for 10 days (despite their lovely customer service reps), I called Dale's and was delighted beyond belief when my daughter told me that her gorgeous bouquet had been delivered just a few hours later. Thank you Dale's and Brian for your exquisite and LOCAL service. I am yours forever!

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Florist's Response:

Hi Heather- We are happy to hear that you enjoyed your flowers! Thank you for using us here at Dale's.
Hope to see you soon!

The floral arrangement I picked to be delivered was exactly what I wanted. It was hard to pick the one I liked the best they were all beautiful.


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Florist's Response:

Hi Harriet-
Thank you for the kind words and we are glad that you enjoyed the arrangement!

Hope to see you again soon!