Reviews
Yow-Chun T.
I compared three flower shops, two recommended by Alta Mesa (Palo Alto) Funeral Home. I did not like what I saw on the website. So, I chose this arrangement from City of Flowers. It was delivered before the funeral. It looked very nice next to an all white spray.
Sara V.
Stunning! The recipient was trilled to receive this and we will definitely be coming back soon!
Marina B.
I bought flowers online for my mom and it looked like in a picture only a bit smaller. I ordered a small size and the picture they have is medium or large. Overall I am happy with my purchase. Turned out pretty.
Ryan B.
The flowers were garbage. A day later they were all wilted. Apparently the worst flowers my mom got for Mother’s Day apparently.
Maybe make sure the flowers are fresh before sending them out to customers.
Annie W.
My daughter loved her bright, yellow flower arrangement for her 25th birthday! Her favorite color!
Abbas M.
It was in accordance with what we have asked and it was delivered as it was scheduled.
Thank you
Maylene R.
I called City of Flowers and within hours a beautiful arrangement arrived on my mothers door step. They went out of their way to make sure the arrangement was delivered to her secure building and my mom LOVED the arrangement. Thank you for making her Valentines Day so special!
John J.
I cannot begin to express my sincere appreciation for the City of Flowers. They called me after I placed the order online and noticed that the note was intended for someone who had just undergone surgery. They wanted me to know that the vessel/vase was actually a small Weber BBQ. We hadn't realized that was the vase. We promptly corrected it to a more appropriate one. Thank you so much for going above and beyond in your service!
Polina S.
Everything was done perfectly. Delivered on time. The flowers are wonderful, what I chose.
Thank you.
Brittany S.
Once again, COF blew it out of the park! Stunning birthday arrangement and perfect delivery.
Barbara C.
We ordered birthday flowers; they were delivered the next day and I immediately received a call letting me know the arrangement was charming, artistic and colorful. We appreciated the great service.
David A.
The arrangement was beautiful, but the delivery person was in such a hurry that they didn’t see that the vase of flowers tipped over just a moment after they’d set it down. Fortunately I heard the doorbell and opened the door and was able to rescue the flowers as all the water was in the process of spilling out. I alerted the delivery person as she headed back to her truck and she inquired if the vase had broke, but didn’t apologize nor seem that concerned. I was rather disappointed by her response and would encourage her to slow down just a bit to avoid this happening to others in the future.
Christophe G.
The bouquet turned out smaller than I imagined from the picture. This is quite expensive for a bouquet of this size.
Lynn M.
City of Flowers went above and beyond! They sent me a picture of the arrangement they prepared and delivered, so I could share it with my siblings (as they were part of the gifting party). The recipient was so delighted she immediately emailed a picture of the flowers (purple majesty) to us all with a thank you. She said they smelled delightful. Thank you City of Flowers for helping us say thank you to someone who helped our family!
Elisa F.
Loved the service they provided! I got a call soon after I placed my order in regards to the balloons I requested to go with the flowers. Helium has been scarce for many months now and they could not fill my order. I asked them to apply that cost towards the flower arrangement. I received two pictures via text from them after the bouquet was made and really appreciate their follow-through and professionalism! Thanks so much!
David A.
The bouquets were beautiful, and they were ready first thing in the morning, just as I had asked.
Brittany S.
Incredible! The team knocked it out of the park yet again. Such a stunning arrangement with fresh stems with vibrant colors. Also, I ordered these and they were delivered same day, no issue at all. Always a pleasure to do business with City of Flowers!
Fidel S.
I been Using there Services for a couple years now and i got to say every single time i been very satisfied! Thanks for all the hard work much appreciate.
Janice G.
I am so grateful that the beautiful (as pictured) flowers arrived same day. The card was even hand written and pretty.
Thank you City of Flowers Mountain View, CA
Craig D.
Loved the choice of designs, and the delivered arrangement looked great - just like the photo! I had a question about ordering which was answered quickly, and the delivery went smoothly. Will order again :)
Susan L.
Was very pleased with my selection and working with you was easy and pleasant. My friend was very happy.
Brittany S.
Second order and maybe my favorite yet! Not even my gift but I can appreciate the beauty from afar. City of Flowers always has fresh florals and stunning arrangements. My expectations are exceeded and it’s very appreciated!
Brittany S.
This was one of the most fresh and beautiful arrangements I’ve seen in a long time. It was a pleasure doing business with City of Flowers and would be glad to send my business there again in the future!
Rachael C.
I live on the east coast and wanted to send flowers as a surprise to a friend for their birthday. The hotel recommended City if Flowers. My friend said the arrangement was beautiful and smelled amazing! Highly recommend!
Roberta T.
The arrangement was absolutely gorgeous. I sent this to my Mom for her 92nd birthday. I also did same day delivery and they arrived on time! I only use this shop because of their wonderful customer service and quality flowers.
Jacqueline H.
May have been the heat during transport, but the arrangement I sent to my mom for her birthday (I upgraded to the deluxe version of the arrangement which is supposed to have extra flowers) came with some wilted flowers and one of the few roses was bent at the stem. The arrangement was brought in as soon as it was delivered so it wasn't from being left on the shaded porch entry.
In all fairness, I have ordered an arrangement from City of Flowers before (in the same price range as this one) and it was very lovely and full.
Karen E.
The recipient sent me a picture immediately expressing her thank you. I saw the picture and am delighted that you are a reputable and honest florist. Services for her adult son are soon and you delivered it quickly. After two attempts by two other florists, I am grateful I found you. Thank you. Karen E.
Erin L.
My mother absolutely adored her flowers and it was nice to mix it up from a standard bouquet with a cute little puppy.
Barbara Z.
I'm very pleased with my experience. Ordering an arrangement from 2000 miles away is always a bit of a risk, but this worked out very well. I was even contacted by a lovely lady checking to see what kind of a vase I wanted. It was great to talk to a real person! The arrangement arrived on the day I requested and looked very similar to the advertisement.
Leon D.
High quality flowers, beautifully arranged, and delivered on time. I’ve used this flower shop now multiple times…each time they have exceeded my expectations.
Janis D.
I ordered the Orchids with green plants for my daughter’s birthday and she was thrilled! Delivered on time and as shown in the photos.
Chapman T.
The flowers were beautiful as always. Delivered quickly. These folks are really great. Very dependable.
Vanessa V.
I ordered all the way from Arizona to this location in California which was pretty far it was a gift for my mother-in-law and she loved it thank you so much it was so easy to order this online
Jill D.
City of Flowers in Mountain View is amazing! Their customer service never disappoints. Ordering online is simple. Their selection is quite wide and varied. If additional information needs to be provided, they are always happy to take a phone call or email with necessary details. We have ordered from the multiple times for various occasions. The arrangements, wreaths, plants, etc. have always been beautifully constructed. Even when special details have been requested, they've been happy to oblige. We will gladly continue to do business with City of Flowers in the future!
Eric C.
Beautiful flowers to celebrate a friend's engagement. $25 delivery fee was a little expensive for an address just a few blocks away, but the overall cost was fair for the quality and they were very happy.
Jane C.
The recipient of this gift was very impressed! She said the orchids were huge and very full and came on time. Her kitties were not so impressed, but they are very picky!
Emma W.
I found this shop by doing a google search for the area. I no idea about anything, total cold call. I sent my cousin’s daughter a bouquet and gave them the wrong address (I didn’t know my cousin had moved). The delivery person contacted my cousin and delivered it to the correct address without even mentioning my error to me. Not once. I am SO IMPRESSED with this and will always recommend this business, truly upstanding and beautiful people. Thank you so much!!!!
Palkiner C.
The recipient of the flowers sent me a picture. She and I agreed they were spectacular. Thank you for helping me brighten her day.
Jeannie C.
I sent flowers to a friend who is having her first Xmas without her husband as he passed away. My friend sent me a pic loving the flowers, which is great! BUT in the pic you can see one of the large leaves has a good size hole in it, while another large leaf looks like my cat played with it! So disappointed that the florist sent them this way.
marteen h.
Ordered online and came the next day before 10:30 as requested. Better than expected. Thank you!
Isabel V.
Excellent service and flowers were fresh and beautiful. They were delivered on time. I will definitely order more arrangements from them.
Mary Z.
My friend loved the flowers! This was a last minute order and I'm grateful same-day delivery was available.
Judith K.
Our gift recipient says the flowers were lovely. They were easy to order and arrived on time.
Lois K.
Fresh beautiful flowers cheered my mother up when she was feeling lonely. She loved the arrangement and container. I'm glad to find a florist with originality that doesn't cost an arm and a leg. We all need a bit of cheer!
Jared G.
Made my Girlfriend’s day and she got tons of compliments at work on how good they looked! Quick and easy delivery. I would give extra Stars if possible!
John C.
Looked exactly like the picture. Only missing a dedication ribbon but maybe it wasn’t available. Not sure. Beautiful overall.
Charles L.
City of Flowers provided outstanding service and a beautiful arrangement for a very special celebration. They are my go to for important dates and events.
Sara V.
I love love love these people. This is the second time they have provided flowers for my relatives. They are very generous with their beautiful arrangements, and very responsive in regards to requested delivery times. I so prefer using a local florist, and am I delighted I have discovered City of Flowers!
Sara B.
The first time I've used the City of Flowers, they did a wonderful job, the flowers were beautiful and they arrived as direct. Will use again if the need arises.
Janice W.
Love this florist, they are my go to florist for all my needs. Flowers are always fantastic and the people I send them to greatly enjoy the arrangements
Te-Tuan Y.
I was astonished that my friend received the flower basket is so different from what I see in the website. I was very disappointed with the changes. What my friend received looked downgraded from the website shows. Totally different from the website. The pictures shown on website completely mislead customers.
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Florist's Response:
Hi Te-Tuan, Thank you for your review. We apologize for the changes made to your basket. As we had discussed we did not have the exact flowers for your basket at the moment it was made, and there are times we must make substitutions. I do hope you and your friend liked the replacement we made with an upgrade. That arrangement did have the flowers as they came in the basket.
Diana T.
I love City Of Flowers! Their flowers are beautiful, extremely reasonable, and such fast delivery! I ordered these for same day delivery. My daughter loves them!
H Z.
This was my first time ordering from City of Flowers, and it was great! Delivery went smoothly and the bouquet was gorgeous (just like the photos online). I would happily order from them again!
Alexandra W.
Very happy with my purchase from City of Flowers. We surprised a friend, and she loved her purple orchids. They looked just like the picture. I had to move the delivery up a day, and the CoF was very accommodating. My friend also appreciated the contactless delivery. Would definitely recommend them.
Lynda M.
Flowers were better than I thought, a bit fuller than the photo but not too showy, which is what I was aiming for. Also, the friend I gave them to really enjoyed them as well.
Julie H.
Thank you Ana for making the process of delivering the gorgeous florals and balloon bouquet to my friends who had a baby at El Camino Hospital. Hard to find a florist half way across the world that just happens to be my friend's (Cheree) favourite in Mountain View.
Mae A.
Beautiful rendition of this simple elegance. Some of the roses seemed a little tired but the pastels were amazing. She loved it! Thank you
Courtney J.
We are from Ohio and the florist shop was recommended to us by a local resident. We are always unsure of shopping someplace that we can't visit ahead of time but there is nothing we would've changed about this decision. The website is intuitive, the email communication is informative, and the team is wonderful. We jokingly made a request for the delivery team to sing "Happy Birthday" to my mom since we couldn't be there due to travel restrictions and they did it!! They team brightened my mom's day with happy singing voices and beautiful flowers. We are so grateful for the team's efforts as we sent love from afar and will absolutely use their services again. Thank you, City of Flowers!
Patricia P.
Arrived on time and beautifully done. White tulips instead of pink but that was perfectly fine. Lasted in good shape for a dinner the next day. Very happy with the quality of the product.
RICARDO R.
I did not actually see them, but I know that they were perfect and in perfect time, thank you so much, it was a very important event for me.
Ashley T.
Gorgeous bouquet, easy next day delivery. Our client was impressed and happy! Will use again!
Janice W.
Great small florist. I order from them multiple time delivery and flower are always fantastic
Steve R.
Fast easy ordering and delivery on time. Flowers were beautiful. Recipient loved the arrangement.
Thank you !
Renae A.
Best flower shop around!! I've ordered flowers multiple times from City of Flowers and they're absolutely amazing!! I've ordered late in the day and they delivered the flowers on their way home, it was above and beyond what I had ever hoped for. The flower arrangements are spectacular and that's coming from someone that worked at a flower shop as my first job. Keep up the amazing work, I highly recommend you! Thank you!
Melanie H.
My aunt and uncle loved the arrangement. I was hoping it'd stay true to the colors in the picture, but there were more yellow and orange flowers than expected. But, they loved it and that's all that mattters! Very well done. Thank you.
Gity M.
I paid almost twice other flower delivery companies to send this one as I believed in butterfly being a symbol for my occasion and they sent the flowers in a pink regular vase!!! Awful part is that I tried to contact bloomnation and the flowershop directly for 2 days and no one responded to me! Don’t trust them and don’t waste your money with buying from this website. Try other ones.
Walter R.
My wife absolutely adores the "Precious Heart" bouquet I gave her for our Wedding Anniversary. She has it in a prominent place in the Living Room where she can gaze on it frequently. Thanks so much for the flowers and the prompt delivery!
Jessica F.
glass vase showed up bigger than photo, which is nice but there were not candles with it!
Florists' Response:
Hi Jessica,
I am so sorry about the confusion on the candles. This is the first time we have ever had this issue. The candles do not come with the arrangement. The description states that it is a terrarium with succulents. The candles are there so our picture does not look too plain and it also gives our customer an idea of how big the arrangement is. Again I apologize for any misunderstanding this caused and please feel free to reach out to me if there is anything I can help with.
-Ana Bahena"
Anoushe M.
I was very pleased with my purchase from City of Flowers. Not only did they quickly deliver my order, they also went the extra mile of handwriting my card and choosing a great design for the occasion which my family loved. Ana at City of Flowers also sent me pictures of my order prior to delivery which was much appreciated. I will certainly be ordering from them again!
Renae A.
Amazing customer service, availability, and product! I placed an order late in the day and the flowers were delivered within 2 hours. I even received a picture of the final product! Outstanding service...I will absolutely use City of Flowers again. Thank you!
Patricia B.
Arrangement was exactly what I wanted. It was important because it was a very special occasion. Delivered on the day requested. I know that sometimes flower substitutes may be necessary due to availability. However, if there were any substitutions it was for the better! This is the first time I’ve used you shop and I am extremely pleased. Thank you.
shakeel a.
The service was excellent and the flowers were exactly as shown in the picture. I recommend city flowers the best.
Adam Z.
The arrangement was exactly what I wanted and so beautiful! Will certainly be coming back, would recommend.
Janice W.
City of Flowers always does an excellent job with flower arrangement. I like the notification of when that the flowers were delivered. I trust them with all my flower delivery locally.
Janice Weikal
Jill D.
While I didn't see the plant in person after delivery, I can't say enough good things about City of Flowers. Their customer service is exceptional. Previously ordered flowers and plants have always been simply lovely!
Christina Z.
Thanks so much for putting together such a gorgeous arrangement, and delivering it that same day. It meant the world to the family that had just lost their wonderful father.
Rebecca D.
Ordered on-line a few days before delivery. Flowers were delivered as requested with note card as written. Floral arrangement was just as pictured and daughter loved them!
Patricia T.
Gorgeous arrangement. Carefully crafted. Delivered as promised. Wonderful work and service.
Rebecca T.
I ordered these flowers online from My home in Pennsylvania. I really didn’t know what to expect. It turned out that flowers were Perfect...so fresh and so beautifully arranged. I could not be more pleased. Thank you Very much !
Vincent S.
Beautiful flowers, very carefully arranged, stay fresh for a very long time. Was ordering here before, and will order again!
tim d.
Beautiful bouquet as ordered. On time delivery. Lot of flowers continued to bloom for several days after delivery
Donna G.
City of Flowers did a wonderful job with my order for Mother’s Day. I placed the order online. The bouquet was delivered on the correct date and time of day. The beautiful flowers were exactly what I had ordered online. Thank you City of Flowers.
Jerry C.
Terrific service!! Delivered on schedule and lovely email update including photo of actual bouquet. Will do business here again.
Sofia C.
I paid extra for a deluxe in this arrangement and the flowers that came were very few/small. They were actually less flowers and it was smaller than the other non-deluxe arrangement that I ordered.
Doug S.
Great experience. Had to change the delivery address the day prior to and all went well. My mother absolutely loved the arrangement. Highly recommend.
Shawna V.
Great Experience.
Rave reviews of the flowers and the staff was super helpful answering all my questions before and after.
I was able to drop off a card to be sent with the flowers too which was great.
Anastasiya V.
The arrangement was stunning! Exactly as pictured and incredibly beautiful. The recipient received it on time and was so happy. Highly recommend!
Ryan S.
The lovely team at City Of Flowers accommodated a pretty specific request beautifully and made my wife's day. Quality flowers, amazing service. Hard to beat.
Colleen H.
The best! City of Flowers is exceptional! I have used them several times and they have never disappointed. They even added a special request flower to the arrangements. Delivery is always on time. Prices are fair and the flowers are fresh.
Philip D.
We live in Australia, and have missed our daughter in laws birthday this year due to travel restrictions.
City of Flowers made her birthday just that little bit more special. Beautiful arrangement and delivered ontime.
Thankyou for making us smile
Philip Davis
Roberto R.
A photo of the bouquet I purchased hardly resembles the image of what I thought I bought online. I tried to attach a copy of the photo so you can compare it as well but it didn't take. The total price of the transaction came to $70. It may seem like small potatoes to someone with a dot.com income in Mountain View but not to a retiree on a limited income in a rural part of Santa Cruz County. It's not that I feel ripped off but certainly not "All Aglow."
Jill D.
As usual, a wonderful experience with City of Flowers. A beautiful arrangement and next-day delivery as promised!
Janice W.
This flowers were terrific and customer's service exceptional. They have all my flowers orders.
Glenn M.
Missing stuffed animal with the order then promise to deliver next working day which it wasn't also. Service here is no bueno.
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Florist Response:
Hi Glenn, We are truly sorry of our oversight of your plush. We were able to get it delivered and we included a box of chocolates. Again we apologize for our mistake. We are working with our team to ensure this does not happen again and we hope you will give us another chance. -Ana
Ronald M.
With any major celebration timing and quality is usually the determining factor to a successful transaction. City Flowers was able to flawlessly satisfy both of this category’s. My wife received a beautiful arrangement at the specified date & time I requested. I’ll definitely be reaching out to City Flowers in the future to satisfy any special occasion request I may have.
Thanks,
Happy Customer
Kevin Z.
I'm very pleased with the product and the customer service!
I ordered online on a Thursday for pickup Saturday. On Friday morning I called and asked if I could pick up later that day- the answer was yes. I picked up around 5:00 with no issues. A handy box was provided for carry out, but I also added my own container to protect the arrangement while driving. The arrangement was beautiful, and the recipient of the flowers was very pleased! :)
Amelia K.
My partner loved the flowers, and they were delivered in a timely fashion. I will definitely be using City of Flowers again. Thank you so much for making my week more beautiful!
Jason E.
Second time ordering from this company and I couldn't have been happier with either purchase. As advertised and quick delivery! Thank you!
Penny W.
My mother is in hospice and said the flowers were beautiful. Want to Thank you, for making her day.
Victoria H.
Updated review: When the arrangement came it came out less than expected for the premium I paid for and I left an honest review for a subpar “premium” product. However, I received a call the very next morning from the shop, apologizing and claiming they had mistakenly delivered the normal setup rather than the premium and I was refunded the difference.
Really appreciate the honesty and integrity of the business. Thank you CitiFlowers for reaching out.
Heidi C.
City of Flowers is always my "go to" and they have never let me down. I would highly recommend them!
Janet L.
My sister received her birthday flowers today at the nursing home. She said they were beautiful. I hope they added some cheer to her day. The flowers reminded me of her.
Thank you.
Britney N.
The teapot was just as beautiful as it is in the photo!! My mom loved it and will used the teapot in the future :D! I put in my order on Sunday when they were closed and got it delivered the next day on Monday! with no issues! thank you! You made my mom's day!
Lisa I.
I ordered for my sister's birthday. She sent me a picture and they were so beautiful. I always use city of flowers. Their quality is just the best and the owner is so sweet. Thank you for making my sister smile today! I will always use them for my bay area flower needs.
Bryan B.
My girlfriend loved the floral arrangement and the accompanying note, and it was delivered in a timely manner.
Maureen F.
Excellent Service and delivery.
The flowers were beautiful and they really cheered up the person who received them.
Rebecca F.
My daughter and I were FaceTiming when she opened the door and the floral arrangement was at her door. She was so happy to receive it and I was able to see how beautiful the flowers were!
Also, thank you so much for the timely reminder. Much appreciated!
Your website is so easy to navigate, it was a pleasure to order her birthday arrangement—and for this 64 year old, ordering from other sites is not always smooth sailing. Thanks for making it such an easy process.
Tamela D.
my gift arrived on time and the recipient was very happy with it. She said it was very nicely done.
Cindra F.
Gorgeous flowers!
While I could order FTD off their site, I find City of Flowers own creations to be fresher and unique.
Picked out arrangement this morning.
It was deliver later in the afternoon. It was a local delivery.
And the person receiving it was so happy!!!
Every time I've used City of Flowers it has been a great experience and happy recipients!
Luis R.
Ordered this flower arrangement for a Quinceañera. It was just like in the pics? Very tastefully prepared and punctually delivered. Definitively will keep their number :)
Ho C.
Terrible experience
----Response:
Hi Ho! We are so sorry about the arrangement and how it was delivered. We take great pride in making our arrangements and we are just as dissapointed as you are. I have spoken to the driver in charge of delivering the first arrangement as this was the issue. We hope that the new arrangement that was delivered in the upgraded vase left a better impression of our work. If you have any questions or concerns please feel free to reach out to me. (Ana)
Nathan Y.
Unfortunately the arrangement was missing the hat and bow tie pictured. So it was more of a “dog” than a “dapper dog.” Maybe they ran out of these on the busy Valentine’s holiday? Otherwise it looked pretty good.
NANCY D.
Prompt service. Same day delivery which was very important in this case. Highly recommended. Easy to order online.
Mark S.
Delivered on time. The personal note was done nicely. The arrangement was beautiful.
Just had problems submitting the review.
Elizabeth D.
Absolutely awesome!! I had to order a last minute gift/same day delivery because my order with BloomThat (which was placeda week in advance) was cancelled. Ugh! And City of Flowers totally came through on my friend's birthday: she was in awe of the flowers and the cute little stuffed animal and chocolates. City of Flowers is now my absolute favorite florist!!
Jo-Al S.
I understand from the recipient of the flowers that they were beautiful and she was delighted. I appreciated your confirmation of the order as well as the follow-up E-mail that the arrangement had been delivered. The next time I need flowers I'll be calling you. Thanks for your good work and great service.
Caroline K.
I loved that I could order a smaller yet still impressive arrangement and that I could write a decent length note (sometimes there’s a character limit). My recipient loved it. Same-day delivery went flawlessly.
Chelsea H.
This arrangement was even more beautiful in person than in the photos!! Absolutely stunning - I'm so glad I purchased from City of Flowers!
Hongli L.
Overall good experience, but two things I want to point out:
1. I leave a note saying please deliver before 7PM, it's delivered around 8AM, I understand it's busy on valentines day, so an early delivery is not a big deal.
2. I ordered 2 balloons(because I have 2 kids), only 1 balloon is delivered, one kid is not happy.
My order number is: 4127821659.
Amado P.
I am NOT happy with your service. After placing my order I learned that Claire Albert was not going to be available to receive the flowers on Tuesday as specified in my order. So I immediately called "City of Flowers" and asked that the flowers be delivered today! The person who took my change of order over the phone assured me that the delivery date would be changed. Again, I am not pleased.
Chris M.
The order was never delivered even though I received a confirmation of delivery. Very embarrassing as it was for a birthday. I expect a full refund and will no longer trust BloomNation.
Sandra B.
A beautiful flower arrangement which was delivered promptly on the same day. Great service! I will definitely order from City of Flowers again.
matthew H.
Card included several misspellings or typos including in the address. Glad my wife only thought it humorous and the courier was able to find the right door.
Nelson H.
I had requested a morning delivery for Feb. 11th for my wife's birthday. After calling support multiple times, they did not deliver the flowers until almost 4:30pm. Luckily my wife was still in the office. And to top it off, the deliverer had lost the note to her, and had to read it out loud off a post it... I guess it was like a singing telegram. Only plus was that the flowers do look good, but unreliable delivery time ruined it.